UK Border Agency

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UK Border Agency Contact Numbers

Opening Times
UK Visas and Immigration Monday to Friday 8.30am till 5pm
Check if you need a UK Visa Monday to Friday 8.30am till 5pm
Apply for a UK visa Monday to Friday 8.30am till 5pm
Complaints Monday to Friday 8.30am till 5pm
Make a subject access request Monday to Friday 8.30am till 5pm
Report an immigration crime Monday to Friday 8.30am till 5pm
Sponsorship Management System Monday to Friday 8.30am till 5pm

UK Visas and Immigration

When you phone this number they will be able to assist you with queries you have regarding UK visas and give you the most up-to-date rules on immigration, this ensures there will be no violation.

You can also use this number to find out how long you’ll have to wait for a decision on your visa application, you must inform them of the type of visa you have applied for when you’re on the phone.

Check if you need a UK visa

When you phone this number you will have to explain some personal details about yourself, which will allow them to determine what visa you need.

Apply for a UK visa

When you apply for a UK visa it’s important to know which type of visa you are applying for, whether it’s a visit or transit visa, a work visa, a study visa, or something else. Before you make an application for a UK visa you will also need to check whether you need to a get a tuberculosis (TB) test.


When you phone this number they can log complaints about the levels of service you received from the department. At this time the complaint will only be logged by the correspondence team, who aim to resolve your complaint in a satisfactory and timely manner. They will then take time to investigate the complaint and will aim to reply to you within 20 days, if they believe it will take any longer they will get in touch to let you know. In cases of serious professional misconduct, the complaint can be investigated for up to 12 weeks.

Make a subject access request

Here they will be able to put your request through to find out what information they hold about you. If they do hold information on you, they’ll inform you about it, why they have it, who it could be given to and let you have the copy of the information in a readable form too.

Report an immigration crime

However, if you think it’s an emergency it’s best to dial 999 instead. When you phone this number to report an immigration crime, you don’t have to give your name or address, and any information you provide will be classed as confidential.

Sponsorship Management System

When you phone this number you can find out what you need to meet your requirements as an employer who is sponsoring certain types of visa holders. You can phone this number if you need to manage or renew your organisation’s licence, you can create and assign certificates of sponsorship and report changes of circumstances too, which includes the withdrawal of sponsorship

Number Direct is a telephone directory and call routing service and is not connected to UK Border Agency. The direct contact number for UK Border Agency can be found in the public domain or on their official website.