Self-Employed Contact Helpline

The contact number for HM Revenue & Customs is available directly from their website at no or lower cost

0300 200 3300

Calls cost 7p per minute plus your standard network charge.

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Self Employed contact helpline

Department
Opening Times
Self-employed helpline Monday to Friday 8am till 9pm, Saturday 8am till 4pm and Sunday 9am till 5pm
Register for self-assessment Monday to Friday 8am till 9pm, Saturday 8am till 4pm and Sunday 9am till 5pm
Change your details Monday to Friday 8am till 9pm, Saturday 8am till 4pm and Sunday 9am till 5pm
Self-employed National Insurance Monday to Friday 8am till 9pm, Saturday 8am till 4pm and Sunday 9am till 5pm
Setting up self-employment Monday to Friday 8am till 9pm, Saturday 8am till 4pm and Sunday 9am till 5pm
Complaints Monday to Friday 8am till 9pm, Saturday 8am till 4pm and Sunday 9am till 5pm

Self-employed helpline

Contact the self employed helpline where they can help you with details regarding your tax return, provide advice on starting up a business or hiring new employees, claiming a tax or National Insurance refund, register a new business, report the closure or selling of a business, and help with information on going freelance or setting up a business.

Register for self-assessment

Contact the self employed helpline where they can help you with details regarding your tax return, provide advice on starting up a business or hiring new employees, claiming a tax or National Insurance refund, register a new business, report the closure or selling of a business, and help with information on going freelance or setting up a business.

Change your details

When you call this number you can make changes to personal details, such as your name and address, your business records may also need updating, so be sure to mention this when you’re on the line. When making these changes you’re likely to need a Government Gateway account and your National Insurance number.

When you’ve informed them of your change of details the HMRC will update your personal records and you’ll get an email to confirm the changes, or they’ll request more information, which will be detailed in the email and tell you what you need to do next.

Self-employed National Insurance

When you’re self employed there are usually two types of national insurance, Class 2 or Class 4, and these are determined by the amount of profits you earn each year.

In some cases, self employed people won’t pay their National Insurance through self assessment and instead they will pay voluntary contributions, but these can only be done with certain jobs. To find out if the job you’re in can make voluntary contributions you can phone the number above where they can provide advice on the best thing to do for you.

Setting up self-employment

There are different types of self employment, and each of them needs to be known by the HMRC, to ensure you’re still paying the right amount of tax and National Insurance. If you’re working for yourself, you will be classes as a sole trader, there are other types of self employment, and these are business partnership and registering a private limited company.

When you phone the number above the person on the line can help you understand which you need to register for, and the steps you need to take next.

Complaints

When you phone this number the person you are speaking to will log your complaint and aim to get it answered in a satisfactory and timely manner. It’s likely that there will be some kind of investigation into the complaint, so you’re likely to hear back from them at a later time and date, but they will get in touch in whichever way is the best option for you.

DISCLAIMER
Number Direct is a telephone directory and call routing service and is not connected to HM Revenue & Customs. The direct contact number for HM Revenue & Customs can be found in the public domain or on their official website.