Parcel2go: Contact Number

The contact number for Parcel2go is available directly from their website at no or lower cost

118 057

Calls cost 7p per minute plus your standard network charge.

Please ensure you have the bill payers permission before contacting a company on our website.

This website provides hard to find phone numbers as a call connection service, and is not associated with the companies listed.

Please note: These contact numbers are no longer in service. You can now speak to a member of the Parcel2Go team via their Live Chat, which can be found via their website

Parcel2go was founded in 1990 as a wholly owned subsidiary of FAM Logistics. It was the first delivery company to base their service entirely online. The company sends over two million parcels per year. Parcel2Go is one of the biggest online parcel services provider in the UK and because of it, it is able to offer discounted prices and easy arrangements for delivery across the country.

Parcel2go Contact Numbers:

Department Opening Hours
Customer Services Monday to Friday
8am to 6pm
Head Office Monday to Friday
8am to 6pm
Complaints Monday to Friday
8am to 6pm

Customer Services

You can get in touch with the Parcel2go customer services team for many reasons. Some of the reasons you might need to contact them are: you want to track your parcel using the online tracker but you are unsure how, you would like to find out about their delivery charges, you are expecting a parcel to be delivered by Parcel2go and it has not arrived, you would like to make a complaint or an inquiry. Parcel2go has a range of services available for customers in the UK and USA through a network of partners including FedEx, Citylink and Yodel. These services include economy delivery through Hermes, Collect+ drop off service, Yodel 24 hours, TNT Express, Citylink Next Day, small van delivery and TNT 9am express. If you want to send a parcel from the United Kingdom, you can compare prices at Parcel2Go and find discounted rates from various international couriers for parcels to be sent to Europe, Asia, USA and the rest of the world. By offering the comparison service, there is no need to request individual quotes from each of the delivery company websites. By being able to see the prices side by side, you know you will be getting the best price you can and the well-known and highly recommended couriers offered by the website means that you don’t have to panic about your parcel going awry- it will be in safe hands. You can also inquire about comparisons by contacting the customer services team.

Head Office

The Parcel2go head office is located in Bolton and can be contacted if you would like more information regarding how Parcel2go’s services work, you would like to locate a depot or office, you would like to inquire about job availability or jobs in general such as what job opportunities they have or you want to report a complaint that you feel was not dealt with at a satisfactory level and you would like someone from the head office to investigate and take action. You can also make a complaint directly to the head office if you feel it is necessary such as if it is a very serious matter.


Once you have explained what it is you are unhappy with a member of the team will take any details about the situation such as employee names or parcel tracking number and they will be able to investigate your claim. Once the complaints team member has completed their investigation they should get back to you immediately to let you know of any action taken regarding your complaint, if you have not heard back you can get back in touch with the complaints line, the head office team or the customer services team.

Number Direct is a telephone directory and call routing service and is not connected to Parcel2go. The direct contact number for Parcel2go can be found in the public domain or on their official website.