Openreach Contact Phone Number

The contact number for Openreach is available directly from their website at no or lower cost

0800 023 2023

Calls cost 7p per minute plus your standard network charge.

Please ensure you have the bill payers permission before contacting a company on our website.

This website provides hard to find phone numbers as a call connection service, and is not associated with the companies listed.

Openreach is a UK┬átelecoms company that offers broadband to more than 30 million customers and supports 300 million calls a day. Openreach was founded in 2006 by BT and Ofcom to allow undertakings following the Enterprise Act 2002. The Enterprise Act of 2002 was to ensure rival telecoms operators would have equal access to BT’s local networks. Openreach signed an agreement with ECI telecoms to create and service a fibre optic network for more than 18 million households in the UK. Openreach looks after the broadband and 5.5 million fibre line cables and connections all over the country to households and workplaces to ensure BT’s customers have an ultra-fast connection all year round no matter the weather or other circumstances.

Openreach Contact Numbers

Openreach Opening Times
Customer Services 24 hours a day
7 days a week
Fibre Broadband 24 hours a day
7 days a week
Service Installations 24 hours a day
7 days a week
Reporting a Problem 24 hours a day
7 days a week
Careers 24 hours a day
7 days a week
Complaints 24 hours a day
7 days a week

Openreach Customer Services

There are many reasons you may need to call the Openreach customer services team such as if you would like to talk to a member of their team, you would like to know about the services Openreach offer, you have a member of their team visiting your home and you would like to know what to expect, you would like to find out if your area is having problems at the moment, you live in a new build and you would like to find out what to due if you’re experiencing porblems with your broadband or phone services, you want to find out more about health and safety regarding the Openreach team or you have some other questions.

Openreach Fibre Broadband

Openreach offers Fibre Broadband to 31.8 million homes and offices with 9.8 million fibre lines. They are expanding more and more every day adding more than 17,100 homes every week, with nearly 30 million homes and offices already using their services.

Openreach Service Installations

You can do this if you think you are due an update to be installed or you are looking into getting Openreach fitted into your home. If you have some questions about how the Openreach services are installed you can call the Openreach installation team.

Openreach Reporting a Problem

You can also inquire about the problems by checking if there are known problems in your area on the website and you can check your equipment. If you are in a new build you will have to call the helpline to find out if there is a problem.

Openreach Careers

If you want to work for Openreach you can explore jobs opportunities and career options with the company on the website. The Openreach head office is in London but they have offices all across the country meaning that no matter where you live it is likely you will find an Openreach office you can work at near you. When working for Openreach you are offered great opportunities as well as good benefits and salaries. They will offer you support and guidance with your personal and career development.

Openreach Complaints

You can get in touch with the Openreach complaints team if you would like to file a complaint against the company. You can complain about the service to your home, your area has had problems with the local network, you have had a bad experience with a member of their staff, you reported a problem and nothing was done about it or you have another reason you would like to complain about Openreach.

Number Direct is a telephone directory and call routing service and is not connected to Openreach. The direct contact number for Openreach can be found in the public domain or on their official website.