NHS Pensions

0843 208 1066

0843 208 1066

Contact the NHS Pension helpline on the number 0843 208 1066 where you can speak to them about queries you have regarding your pension, you wish to make changes to your pension, opt out of it or more.

NHS Pensions contact numbers

Phone Number
Opening Times
NHS Pensions helpline 0843 208 1066 Monday to Friday 8am till 6pm Saturday 10am till 5pm
 Get an estimate of your pension 0843 178 4856 Monday to Friday 8am till 6pm Saturday 10am till 5pm
Leave or take a break from the scheme 0843 178 4857 Monday to Friday 8am till 6pm Saturday 10am till 5pm
Increasing your pension 0843 178 4858 Monday to Friday 8am till 6pm Saturday 10am till 5pm
 Joining or transferring into the scheme 0843 178 4859  Monday to Friday 8am till 6pm Saturday 10am till 5pm
 Divorce and your pension  0843 178 4860 Monday to Friday 8am till 6pm Saturday 10am till 5pm
Complaints  0843 178 4861 Monday to Friday 8am till 6pm Saturday 10am till 5pm

NHS Pensions helpline

Contact the NHS Pensions helpline on the number 0843 208 1066, where you can speak to them regarding all matters of your NHS Pensions and if you have any queries regarding the latest amount on your most recent pay slip, which tells you how much money you are contributing into your pension.

When you phone this number you can also change details associated with your accounts, such as a new address or phone number.

You can also request details relating to the cost of being in the scheme and information about the annual allowance – which is the maximum amount of tax free growth your pension can have in one year, a figure which is set by the HMRC. You can also request details about the lifetime allowance and get help working out if it’s likely your pension will exceed this when you come to cash it out.

Get an estimate of your pension

To get an estimate of your pension you can phone the number 0843 178 4856. When you call this number you can make use of the free service to get information about your NHS Pension. You can also get more detailed information about your estimate, such as the survivor benefits, retirement lump sums, pay information, pensions increase, pension sharing or earmarking and other further information.

Leave or take a break from the scheme

Phone the number 0843 178 4857 to speak to the NHS Pensions about leaving or taking a break from the scheme, as there are several ways you can do this. From opting out, getting a refund or transferring out, there are many options open to you if you no longer wish to continue with your NHS Pension. When you phone this number you can explain your situation and what you’re hoping to get from it, and the person on the line can offer advice on the best thing to do in your circumstances.

If you’re worried you’re being targeted by a Pension scam you can also phone the number above to get advice on the situation and what you should do. It’s important to protect yourself from these scams as you might lose most, if not all, of your pension savings. You’re also at risk of HMRC tax charges.

Increasing your pension

To discuss increasing your pension you can phone the number 0843 178 4858. When you speak to them on the phone they can run through the different options of increasing your pension, what the cost involves and what the return is for you. There are such things like Half Cost Added Years, Bigger lump sum purchase, Early Retirement Reduction Buy Out and Money Purchase Additional Voluntary Contributions for you to consider, as well as the tax implications of each of them.

Joining or transferring into the scheme

Call the number 0843 178 4859 to discuss joining or transferring into the NHS Pensions Scheme. It’s relatively easy to do and could be set up the same day, with very little effort on your part. When you join the scheme your contributions will come out of your salary automatically and you will receive a membership number, also called an SD number, use this number in all correspondence with NHS pensions.

Divorce and your pension

To find out how divorce or dissolution of a civil partnership can affect your NHS pension you can phone the number 0843 178 4860. When you phone this number they can inform you of what’s likely to happen in these events and the steps you need to take in the event of a divorce of dissolution.


To make a complaint about any aspect of the NHS Pensions you can phone the number 0843 178 4861. The customer service team will do their best to help resolve the complaint whilst you’re on the phone with them and aim to get it resolved within 10 working days. However, in some cases, this might not be possible and they will have to investigate the complaint and get back to you at a later time. If this happens you will need to provide some contact details so they can get in touch with you, let them know a convenient time for them to call. NHS Pensions aims to resolve customer concerns fairly, quickly and as thoroughly as possible.


Number Direct is a telephone directory and call routing service and is not connected to NHS Pensions . The direct contact number for NHS Pensions can be found in the public domain or on their official website.