Littlewoods Contact Number

0843 557 3602

Littlewoods started out in football betting when John Moores founded a pools business in Liverpool in 1923. The business expanded into a mail-order retailer in 1932, opening the first Littlewoods shop in Blackpool in 1937. By 1982, it was the largest private company in Europe and the largest family firm in the UK. Since then, Littlewoods suffered cutbacks following the decline of mail-order retailing and closed its store outlets. In 2004, it merged with Kays Catalogues and formed the Shop Direct Group, which also owns the Very brand. The majority of Littlewoods business is still based in Liverpool, with primary retail operations being online sales via the Littlewoods website.

Littlewoods Contact Numbers

Contact Littlewoods for assistance using the following helplines.

Customer Services

Contact Littlewoods customer services on 0843 557 3602 if you need an answer to a general enquiry. Find out what’s new at Littlewoods, from seasonal deals to the launch of new product lines. Littlewoods offers a massive range of products, including fashion for men, women, and children, furniture and homewares for indoors and gardens, toys and games, technology and appliances, jewellery, gift items, and beauty products. If you have a question about anything Littlewoods sells, simply call to ask. Similarly, you should call them if you ever have a reason to complain. This could be about the website, ordering, offers, product quality, prices, or any other issue.

Phone Sales

Having an online account on the Littlewoods website makes shopping and ordering easy. However, some people prefer to order over the phone, and discuss the products available with a person at the company. Call 0843 557 5195 to place a telephone order for goods from Littlewoods. Provide the item numbers if you have them, either from the website or a brochure. Otherwise you can just provide a general description of what you want and the adviser can tell you what they have in stock. You must be comfortable with providing your card details to make payments over the phone. Advisers can tell you about prices, promotional offers, or credit options if they apply.

Shopping Account

Littlewoods customers can utilize an online credit account if they want to make purchases without having to pay upfront. If you open one of these Shopping Accounts then you will also get 10% off the first credit order you place with it. The account will allow you to spread the cost of purchases with either 20 or 52 weeks of interest-free credit, depending on the value of your order. You can opt for Buy Now, Pay Later to delay payment for an entire year. Pay in full by the end of the 12 months to avoid the high interest. If you buy a sofa, you can choose either 2 or 4 years interest-free credit. Call 0843 596 3090 for help with registering for a Shopping Account or repayment problems.

Order Delivery

Littlewoods offers variously priced delivery options for small and large goods, depending on how quickly you need them to arrive. You can track your delivery through your account, but if there are unexplained delays or incorrect tracking details then call 0843 208 5628 for help. You can request a refund if you paid for next day, nominated, or express delivery and your order did not arrive in the promised time frame. When you order appliances, you can pay for installation and removal as well at the checkout stage. If you are not in to receive an appliance delivery as scheduled, Littlewoods can charge a £30 administration fee. You can call for assistance with Collect+ orders too.

Returns and Refunds

Returns for Littlewoods orders are free as long as you don’t exceed the weight maximum and re-use the original packaging. Print a label, take your parcel to a Collect+ location or Post Office, and retain proof of postage. If your item is too large, such as an item of furniture or electrical device, call 0843 208 5629 to arrange a home collection for free. You can only choose your collection date, not the exact time slot. It can take them a couple of weeks to process returns, so allow 14 days before you call to chase your refund. They will only refund standard delivery costs if you return a full order. Call for advice if an item is faulty or to check the returns policy for certain goods.

Littlewoods Credit Card

In partnership with the broker Capital One, Littlewoods offers a credit card. While you can use credit to shop at Littlewoods, this is not exclusive, and you can benefit from using the credit card freely with other retailers. The minimum requirements for applicants are that they must be over 18, on the electoral roll, and not have been declared bankrupt in the last year. Call 0843 208 5630 to enquire about eligibility and the terms and conditions before you apply. If you already have a Littlewoods credit card, call this number for assistance with your credit account. They can either help you or put you in touch with Capital One. The card is only available to UK residents.

Littlewoods Insurance

You can protect your purchases with any of the five choices of insurance at Littlewoods. The Service Guarantee offers breakdown repair or replacement for electrical goods with no extra costs. Cover items against accidental damage with the Replacement Guarantee for up to four years. Protect your phone against theft or damage with unlimited repairs for 12 months under their mobile phone insurance policy. Products like sofas can be expensive, so cover them for three years with furniture insurance. Or cover all of your home contents with home insurance and personal possessions cover. Call 0843 208 5631 for assistance with a Littlewoods insurance policy or claim.

Other Ways to Contact Littlewoods

Aside from calling, which is the quickest way to speak to someone if you can get through on the phone, there are other options. The customer services team will respond to you on Facebook if you leave a comment or a message. You can also contact them on Twitter, or tweet straight to @LittlewoodsHelp. They will aim to reply within 3 days if you send an e-mail to them at [email protected]. You will have to wait even longer if you send a letter, but sometimes posting letters is the best method for more serious correspondence. Send them to the most relevant office out of the addresses below. Look at the Shop Direct website if you are interested in working for Littlewoods.