HSBC Fraud Contact Number

The contact number for HSBC Fraud is available directly from their website at no or lower cost

0345 740 4404

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HSBC is a multinational bank which has its head offices in London. It is one of the largest banks in the world operating in 85 countries with more than 90 million customers. HSBC was established by The Hongkong and Shanghai Banking Corporation in 1991. You can get in touch with HSBC by calling the HSBC fraud prevention number.

HSBC Fraud Contact Numbers:

HSBC Fraud Departments Opening Hours
Fraud Prevention 24 hours a day,
7 days a week
Lost or Stolen Cards 24 hours a day,
7 days a week
Text, Email or Call Scams 24 hours a day,
7 days a week
Courier & Investment Scams 24 hours a day,
7 days a week
Security Reset Team 24 hours a day,
7 days a week
Complaints 24 hours a day,
7 days a week

HSBC Fraud Prevention Number

You can get in touch with the Fraud prevention number for many reasons including to find out more about a specific type of fraud, you need to report a lost or stolen card, you need to report suspicious activity on your account, you think someone has opened an account with your names and details, you want to know more ways to prevent fraud from your account, you want to know about all of the fraud types you need to be aware of or you want to ask more questions about fraud or HSBC.

HSBC Lost or Stolen Cards

If you have lost you HSBC credit or debit card you need to call the HSBC fraud department to cancel the card as if someone finds it they may use it to commit fraud, steal your money or your identity. Once you have cancelled your lost credit or debit card, if you find it you need to make sure you destroy it, you can either send this to HSBC and they will do this or you can do it yourself. You will be sent a new card as soon as you report your old card as lost or stolen. If you believe your credit card or debit card has been stolen you need to report this immediately to HSBC. They will cancel the stolen card and check your last transactions with you to make sure it has not been used. If it has been used you will be refunded the money and the police will be contacted to try and track the person committing fraud.

HSBC Text, Email or Call Scams

There is a range of different types of scams and fraud you need to be aware of which include vishing, phishing and smishing. These scams may have funny names but can result in serious financial trouble if the scammer can successfully steal your information. Vishing is when a fraudster calls you and pretends to be someone they are not trying to convince you to give them your personal details or for you to transfer money into another account for a made up reason. Phishing is an email scam, this is the most commonly known scam as it is one of the most frequent, a scammer will send you an email that will ask you to send your details or click on a link and enter your details. Smishing is suspicious texts sent by scammers which usually ask for passwords, PIN numbers or for you to click on a link and enter your information. It is important you do not send any of your information to these emails or texts and that you do not provide it over the phone to a scammer, do not click on unknown links and do not enter any information into websites the scammers have provided.

HSBC Courier & Investment Scams

Courier scams are when someone pretending to be your bank will arrange for somebody to collect your card from your home and ask you to write down your PIN code. If you are contacted by somebody who would like to arrange a pick up of your card you should contact the HSBC fraud team immediately and then they will contact the police to inform them of somebody trying to scam people. You should never give your information out especially your PIN or account details as well as any information about you such as birthday, maiden name etc. Investment scams are fake investment opportunities and scammers will offer you non-existent shares or unrealistically high returns for investments. Never sign up for these types of schemes and definitely do not send them your details or money. Investment companies will never contact you directly to ask you to buy shares from their company and if something seems to good to be true it usually is.

HSBC Security Reset Team

If you believe your log in details or the security measures for your account is not secure enough you can get in touch with the HSBC security reset team. The HSBC security reset team will help you reset your password, security questions and other information that allows access into your account. You will need to confirm your identity and they will ask you a series of questions and once you have answered you will be able to change any security questions as well as inquire about the different security measures you can take to ensure your account and details are secure.

HSBC Fraud Complaints

You can get in touch with the HSBC Fraud complaints team if you’re unhappy with how your claim of fraud was dealt, you believe HSBC made it easy for someone to commit fraud against you, you do not believe your account was secure enough, you feel the fraud team members were unhelpful or rude to you or you are unhappy about another aspect of the HSBC fraud department or HSBC in general.

Number Direct is a telephone directory and call routing service and is not connected to HSBC Fraud . The direct contact number for HSBC Fraud can be found in the public domain or on their official website.