First Bus

The contact number for First Bus is available directly from their website at no or lower cost

0345 646 0707

Calls cost 7p per minute plus your standard network charge.

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This website provides hard to find phone numbers as a call connection service, and is not associated with the companies listed.

Other First Bus Phone Numbers

Department
Opening Times
Customer services 8am till 5.30pm Monday to Friday
 Journey planner 8am till 5.30pm Monday to Friday
Tickets 8am till 5.30pm Monday to Friday
Service issues 8am till 5.30pm Monday to Friday
Lost property 8am till 5.30pm Monday to Friday
First Bus app 8am till 5.30pm Monday to Friday
Complaints and feedback 8am till 5.30pm Monday to Friday

Customer services

When you phone this number you can get details about timetables for the bus you’ll be riding on, plus any differences made to the timetable on weekends and Bank Holidays.

Journey planner

This is a great number to call if you’re visiting a different city, or are travelling somewhere new and need assistance with finding the best and quickest route for your destination. The dedicated team advisors will be able to tell you which bus stops to visit and the routes you’ll need to take.

Tickets

When you phone the number they will be able to explain the different ways you are able to purchase tickets to travel with First Bus, plus details on the different types of tickets that are available to you.

You can phone this number to enquire about First Unlimited, such as what it is, the benefits it has of purchasing one, as well as renewing yours too.

Service issues

When you call this number you can log the problem you encountered such as a driver’s driving standard, a driver’s customer service, if your bus never arrived or was late, or a bus driver failed to stop for you.

Lost property

You can use this number both to report your lost property in the first instance, as well as phone back at a later time to see if anything has been handed in. When you phone this number to report your missing item or items, you will need to provide details about the objects that have been left behind, as well as details of the route you were taking, the time and date you were travelling too. You can also leave a contact number for First Bus to get in touch with you if anything is handed in fitting your description.

First Bus app

When you call this number they will be able to help you with any problems that you have encountered when using the app. If you can access the location services and see where the next bus is you can phone this number to help get the problem sorted.

If you have purchased tickets through the First Bus app but they don’t seem to be working on your journey you can phone this number to find out what the problem is and get it sorted.

Complaints and feedback

When you phone this number the dedicated team will be able to log your issue and will do their best to help resolve the problem whilst you’re on the line. However, in certain cases, there might need to be a little further investigation and in this case, First Bus will get back to you at a later time, you will need to provide them with contact details so they can contact you at a later time.

DISCLAIMER
Number Direct is a telephone directory and call routing service and is not connected to First Bus. The direct contact number for First Bus can be found in the public domain or on their official website.