Phone Number For Churchill Car Insurance

The contact number for Churchill is available directly from their website at no or lower cost

0345 603 3551

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Churchill Insurance is one of the insurance company brands underwritten by UK Insurance Limited. They also run other brands like Direct Line, Green Flag, and Privilege. Churchill launched in 1989 as one of the first direct motor insurance companies in England. They added home insurance in 1990 and since then have expanded to include more insurance options. The nodding-dog toy mascot came into being from 1994-1996 and became a staple of their advertising. The friendly bulldog is known for saying “oh, yes!” and it is named Winston Churchill, after the Prime Minister. The name and the mascot led to Churchill being one of the most recognizable British companies.

Churchill Car Insurance Contact Numbers

Contact Churchill seven days a week to discuss your car insurance.

Department
Opening Times
Customer Services
(Mon – Fri) 8am – 9pm
(Saturday) 9am – 5pm
(Sunday) 10am – 5pm
Car Insurance
(Mon – Fri) 8am – 9pm
(Saturday) 9am – 5pm
(Sunday) 10am – 5pm
Optional Extras
(Mon – Fri) 8am – 9pm
(Saturday) 9am – 5pm
(Sunday) 10am – 5pm
Claims
(Mon – Fri) 8am – 9pm
(Saturday) 9am – 5pm
(Sunday) 10am – 5pm
Renewals
(Mon – Fri) 8am – 9pm
(Saturday) 9am – 5pm
(Sunday) 10am – 5pm
Complaints
(Mon – Fri) 8am – 9pm
(Saturday) 9am – 5pm
(Sunday) 10am – 5pm

Customer Services

You can ask about any of their products besides just car insurance. This includes insurance for vans, homes, pets, travel, landlords, and even life insurance and public liability insurance. Call them to get a quote for your car insurance or to check the terms and conditions of their policies before you commit to one. You may call for advice if you are a potential customer or call for support if you are already a Churchill customer. Get help with checking your eligibility for a new policy or phone for assistance with policy documents, including named drivers.

Car Insurance

Churchill offers Third Party Fire and Theft cover or Comprehensive car insurance cover. Benefits of comprehensive cover include personal accident cover and cover for belongings in your car. Car insurance policyholders can get a 10% discount on Churchill home insurance for buildings and contents as well. If your car gets hit by an uninsured driver or vandalized, Churchill promises that you won’t lose your No Claims Discount. Families can also get multi-car discounts while keeping separate policies and renewal dates.

Optional Extras

For an extra premium, you can tailor your Churchill car insurance policy with added benefits. These include legal assistance, protection for your No Claims Discount, breakdown cover, and the Guaranteed Hire Car Plus plan. It is a good idea to expand your cover with these optional extras to ensure you experience minimal disruption after an accident. You can also benefit from Car Maintenance Services without having to pay for a RoadServe membership. If you want to remove an optional extra from your policy, then call this number. Call if there is a payment problem.

Claims

If you make a claim on your car insurance policy, Churchill will offer immediate support to get you back on the road. Their Recommended Repair Network is nationwide and offers a 5-year guarantee on repairs. They will even collect your car and return it, and clean it during the process. You may have to pay an excess for the repairs. Contact Churchill if there are any problems with the repairs or returning a courtesy car or hire car. When you call to claim, Churchill can advise you what your policy covers you for and what will happen next. This includes the impact on your No Claims Discount.

Renewals

Churchill should get in touch with you around 21 days before your current policy expires. You can find out your renewal price if you provide the following information: your current level of cover, the details of your car, who is insured to drive the car, your driving history, and any fees or excesses. This means that you need to include any claims, accidents, convictions, and optional extras. If you accept the renewal price, you can continue to pay with your current method from the renewal date. You can shop around first to see if Churchill has the best quote or can price-match others.

Complaints

Churchill Insurance aims to deal with complaints fairly and quickly if you are ever unhappy with their service. They will explain any issues to try to resolve them and correct any mistakes. A trained complaints adviser will look into your complaint and try to resolve it within 3 working days if it is not possible to do so immediately over the phone. After this, they will contact you and let you know the next steps in your complaint progress. If you are unhappy with the final response or they don’t provide one in 8 weeks, contact the Financial Ombudsman.

Other Ways to Contact Churchill Car Insurance

If you can’t use the phone, you can still reach Churchill customer services on social media during office hours. Contact Churchill on Facebook or Twitter and an adviser will respond to you soon. You can also send an e-mail directly to Churchill about sales or service at [email protected]. Or e-mail them regarding motor insurance claims at [email protected]. If you are a member of the media, send press enquiries to [email protected]. If you want to work for Churchill, search for vacancies with the Direct Line Group. You can write complaint or query letters to Churchill Insurance and post them to their head office in Bromley.

Department
Address
Head Office
Churchill Insurance
Churchill Court
Westmoreland Road
Bromley
Kent
BR1 1DP
Underwriters
UK Insurance Limited
The Wharf
Neville Street
Leeds
LS1 4AZ

DISCLAIMER
Number Direct is a telephone directory and call routing service and is not connected to Churchill. The direct contact number for Churchill can be found in the public domain or on their official website.