Vauxhall Customer Service Helpline

The contact number for Vauxhall is available directly from their website at no or lower cost

0345 111 7711

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Vauxhall Motors is a British car manufacturer, originally established in 1903. It has been one of the leading car brands in the UK for decades. Vauxhall manufactures different types of passenger cars such as the Astra, Corsa, and Insignia Grand Sport, as well as cars designed specifically for city or country driving. They also sell commercial vehicles for businesses. Vauxhall is a subsidiary of the German company Opel. The French manufacturer Groupe PSA, which builds cars for Peugeot and Citroën, acquired both Vauxhall and Opel in August 2017. You can trace the Vauxhall company back to 1857, though they did not build their first car until 1903. The company is based in Luton.

Vauxhall Contact Numbers

Contact Vauxhall for customer support from Monday to Friday.

Department
Opening Times
Customer Services
(Mon – Fri) 9am – 5.30pm
(Sat – Sun) Closed
My Vauxhall
(Mon – Fri) 9am – 5.30pm
(Sat – Sun) Closed
Bodyshop & Assistance
(Mon – Fri) 9am – 5.30pm
(Sat – Sun) Closed
Parts & Accessories
(Mon – Fri) 9am – 5.30pm
(Sat – Sun) Closed
Warranty & Insurance
(Mon – Fri) 9am – 5.30pm
(Sat – Sun) Closed
Complaints
(Mon – Fri) 9am – 5.30pm
(Sat – Sun) Closed

Customer Services

You can enquire about any Vauxhall products you have seen in branches, online, in brochures, or even on TV. Customer services can tell you where your closest retailer is, or the nearest stockist of any particular car you want to look at. Call Autozin if you want to book a test drive before you commit to buying the car. Find out how you can personalize a vehicle to suit your preferred specifications. They can also tell you how to value your current vehicle, and which finance options are available when you buy a new vehicle. You can also discuss a quote for the vehicle to work out all of the costs.

My Vauxhall

If you register for a My Vauxhall account online, you can access exclusive offers for Vauxhall owners. You can easily manage your account and book services online. Vauxhall Rewards will offer you extra perks, and you can enter the monthly prize draw just by joining up. If your Vauxhall car is more than 2 years old, you could also benefit from a discount of up to 25% on services and repairs with Vauxhall Service Club. Report any website issues, or call to check on the latest Ownership Offers. These include discounts and treats for vehicle checks or free gifts with some purchases.

Bodyshop & Assistance

Vauxhall Bodyshops with trained technicians can carry out approved repairs to your car. They will restore it to the best possible condition, for any size of repair. You can book a repair for minor damage like scrapes or small dents. This can be under the warranty or your insurance policy, or you can choose to pay separately. You can also call them regarding Vauxhall Assistance, including Home Service, or Accident Management for free roadside recovery. If you ever get into an accident, Vauxhall will take care of your insurance claim, replacement vehicle, and approved Bodyshop repairs.

Parts & Accessories

Vauxhall can locate a retailer with the part in stock and give you a quote for the cost. You should always use a Vauxhall retailer because they can supply the genuine original parts for your vehicle. This means that the parts will be the best quality and fit, with a 12-month guarantee. You can also get a quote for tyre replacements if the tread has worn down. Call this number to discuss manufacturer parts or if you want to buy accessories designed specifically for your Vauxhall car, from cleaning materials to convenient gadgets. You can request a brochure or locate a retailer or stockist to visit.

Warranty & Insurance

Cover your Vauxhall to protect yourself against unexpected repair costs for your peace of mind. New Vauxhall vehicles come with a three-year warranty to guarantee against defects, with a mileage limit of 60,000. Vauxhall technicians will repair any faults that occur during the warranty period, free of charge.  Vauxhall can assess if your car is eligible and give you a quote. Vauxhall Insurance Services give you 5 days of complimentary cover when you buy a car. After that, you can purchase an annual policy to insure your vehicle, even if you are a younger driver.

Complaints

They have a complaints handling procedure which they will follow to try and resolve your issue. Keep pressing the matter if they do not provide an adequate response or do not fix the problem properly. If they give you a final response and you are not happy with it, you can take your grievance to the Motor Ombudsman. They offer an adjudication service to help settle disputes between motor companies and customers. If you agree with their decision on appropriate redress for your complaint then it is binding and final.

Other Ways to Contact Vauxhall

To easily contact Vauxhall, simply get on social media. You can reach out to customer services on Facebook or by tweeting @Vauxhall. There is a live chat through the website, so you can instant message with an adviser if one is available. Otherwise, you can e-mail enquiries@vauxhallinfo.co.uk with general or sales enquiries. If you’re already a Vauxhall customer, you can e-mail customercare@vauxhall.co.uk for support. Include your registration number and a phone number so they can call you to discuss the issue. If you have concerns about data protection, then contact privacyrights@vauxhall.co.uk. You can also send letters containing any queries to the Vauxhall head office.

Department
Address
Head Office
Vauxhall Motors Limited
Griffin House
MP UK1-101-135 Osborne Road
Luton
Bedfordshire
LU1 3YT

DISCLAIMER
Number Direct is a telephone directory and call routing service and is not connected to Vauxhall. The direct contact number for Vauxhall can be found in the public domain or on their official website.