Vanquis Bank Contact Number

0844 826 0542

What Can the Vanquis Customer Number Be Used For?

  • To see if you are eligible for a credit card.
  • To report a lost or stolen card.
  • To make a formal complaint about the Vanquis service.
  • To enquire about other services available from Vanquis
  • To enquire about deals that Vanquis might currently have for new members

Who Are Vanquis Bank and What Can They Do For Me?

Vanquis Bank is a subsidiary of the Provident Financial Group. Established in 2002, it offers credit cards under the Visa brand for UK residents with an unstable or limited credit history. The bank also offers a fixed rate bond service, which was launched in 2011.  The Vanquis headquarters are in London, in a recently renovated building with a lot of history, and many artifacts have been recovered from the site dating back to the Roman water development.

The company also has a call centre in Kent, and an office in Bradford. Vanquis bank offer two types of credit card, the Vanquis card, with up to 60% APR varying on the applicants income, and the Aquis card with a 30% APR. Vanquis has received criticism from money experts for the high interest charged on their products. For more information on the interest rates, call the Vanquis Contact Number.

Vanquis Bank, despite offering other deals, offer two main credit cards, the Vanquis Card which has a representative APR varying from 39.9% to 59.9%, depending on the credit circumstances of the applicant. And the Aquis card, which has a representative APR of 29.8%. Both of which are licensed under Visa.

They have also for a second year running won the Credit Builder Card Provider for the Year by Moneyfacts. Vanquis also help a range of community projects in the Bradford, Chatham and London areas. Hatua, a charity outside of the UK that helps Kenya children achieve a better start in life, is also a benefactor of Vanquis Bank. The company has three guiding principles when it comes to how they run their business and their work outside on charities etc. Employee involvement is one of these beliefs, they believe in the progression of workers and giving them the skills necessary to move up in the business. Their second principle is significance, Vanquis Bank believe in picking charities that benefit directly and massively from their help. If there is a charity that the company cannot impact in a major way, they would pick a smaller one as to benefit them more from their donations. Results is the final principle of the Bank. They believe that results are the highest form of doing something right, and demand instant results from their actions.

Vanquis Bank Origins

Vanquis was created by Provident Financial and licensed for consumer credit by 2002. It received approval from the parent group to expand in 2004 and relocated to the current head office in 2005. In 2009, Vanquis won the Credit Provider of the Year award, something that happened again in 2010, 2011 and 2012. Vanquis also had an application to begin operating in Poland approved in 2011. To find out more about Vanquis, visit their website or contact Vanquis.

The Head Office for Vanquis Bank can be found in 20 Fenchurch Street in London. Its Head Offices where originally based in 12 Arthur Street, however it was redeveloped in 2004 and the business was since moved.

What Does Vanquis Do Differently?

Vanquis will consider your application carefully, no matter what your financial situation is. After this, they will then take into account all of your circumstances and use these factors to work out the credit that you need and, more importantly, can afford. They also have various credit profile examples on their websites that you can look at to see which is the closest similarity to you and your situation and circumstances.

You can also build your credit with the Vanquis VISA credit card. In order to do this, as well as getting considered for further perks, such as credit limit increases, you will need to stay within your set credit limit and make sure you make your minimum payments each month and on time. If you fail to do this, you may find that your credit rating is harmed and this could make it more difficult to obtain credit in the future.

Charity Work

Some of the charities that Vanquis help include:

Bradford Youth Development Partnership (BYDP) is a charity that focuses majorly on youth work. The BYDP group work in partnership with local organisations and groups, to deliver a wide range of projects, as well as support and guidance for young people aged 8-30 years. They also teach in areas such as sexual health, drug awareness, anger management, fitness and non-school based accredited learning.

Sure Start is the government’s programme to support young children and families. It is aims at helping chilren aged 0-5 years in the local community with learning new skills and ensuring the best possible start in life.

The Money Charity is a charity that believes in taking control of your money, and that in doing so you can take control of other parts of your life. They empower people across the UK to build the skills, knowledge, attitudes and behaviours to make the most of their money.

Hatua meaning ‘the next step’ in Swahili, is an independent UK registered charity which sponsors bright children from the slums of Nairobi to attend the finest Kenyan secondary schools.

The Outward Bound Trust is an educational charity that uses the outdoors to help develop young people from all walks of life. Through donations the trust is able to run adventurous and challenging outdoor learning programmes that equip young people with valuable skills for education, work and life.


Number Direct is a telephone directory and call routing service and is not connected to Vanquis. The direct contact number for Vanquis can be found in the public domain or on their official website.