UK Mail Customer Contact Number

0844 453 0132

Still waiting for a late package? The UK Mail contact number can be used to monitor your deliveries and ensure they reach you safely.

Why Would I Need The Contact Number For UK Mail ?uk mail contact number

  • To track a current parcel if you have a UK mail tracking number
  • To get a price on an item you need delivering
  • To report a late or undelivered parcel

UK Mail Service

UK Mail is a private postal company. To get a price for your item to be delivered, contact the UK Mail phone number. The company provides parcel delivery, both domestic and business, a mail-sorting service, a same day courier and logistics service, online services for businesses and IT solutions. If you need a parcel delivering, there are a range of services available, such as Premier 24 for next day delivery, Express for higher value items, Packet + for non-urgent items and Bagit for low cost sealed bag delivery. You can opt to have your parcel signed for within a specific time-frame. If you missed your delivery, you can arrange to collect it from a local depot. Depot’s are located all around the UK including Scotland and Wales.

About UK Mail

UK Mail is the main competitor for the Royal Mail, with a network of 55 sites and 2500 vehicles. With over 40 years experience, the company now has a range of loyal customers including O2.

Parcel Services From UK Mail

The parcel service offered by UK Mail is known as ipostparcels. It has a network of 50 sites that can be found up and down the country and is responsible for the collection and delivery of thousands of parcels on a daily basis. It deals with some of biggest brand names as well as small, local companies and has a customer base of more than 25,000.

You can use ipostparcels for high value parcels, bulky items, urgent deliveries as well as many other services to suit whatever your parcel needs may be. There is also the option of online tracking on all services offered, so you will have peace of mind knowing where your parcel is and that it has been safely delivered to its destination.

There are international and national options that can be used and these work on a network of roads and air travel. This means that your company can work with one company for both domestic and international delivery services, so time is saved in terms of dispatch. Another option is International Air Express delivery, which serves more than 200 countries and can be used for urgent parcels and time sensitive documents.

Why use UK Mail?

UK Mail has an overnight distribution service which is closely linked with the Royal Mail. As a result, the service is highly reliable. Thousands of retailers, utility companies and financial organisations use the UK Mail services. Here are some of the benefits:

  • Cost savings
  • Easy preparation for dispatch
  • Late/flexible times for collection
  • Day-definite delivery
  • Tracking up until the point of handover to the Royal Mail
  • Detailed invoices

UK Mail FAQs

What is a consignment number and where do I find it?

A consignment number is the tracking number assigned to your parcel- it is 14 digits long.

How do I know when my parcel will arrive?

On the morning of your delivery, you will receive a one hour timeslot.

What happens if I am not at home for the delivery?

If a signature is required for your parcel, UK Mail will leave a ‘sorry we missed you’ card. The card will give you a range of options, such as collecting your parcel from a depot or arranging re-delivery. If a signature is not required, your parcel may have been left with a neighbour or in a safe place, this will also be depicted on the card.

Can the driver come back the same day if I was out?

The driver is unable to re-attempt to deliver the same day as they work to a tight schedule and may already be outside your area.

Can I change my delivery address?

To change the address that your order is being delivered to, you must contact the sender of the parcel rather than UK Mail themselves. This is because the sender often prefers to alter the delivery address themselves for security purposes.

I got a ‘Sorry we missed you card’ but I was at home…

The driver will do all they can to alert you of their arrival, but may still miss you. Check the card to see if they have left the parcel with a neighbour or in a safe place.

How do I make a complaint?

You can make a complaint by contacting UK Mail customer services. For complaints sent via the contact form function, the company aims to respond within 3 hours. For complaints sent in writing, expect to wait around 3 working days for a response.

Number Direct is a telephone directory and call routing service and is not connected to UK Mail. The direct contact number for UK Mail can be found in the public domain or on their official website.