UCAS Helpline Contact Number

The contact number for UCAS is available directly from their website at no or lower cost

0371 468 0468

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UCAS is the British higher education admissions system for students. It employs over 400 people in which most of them are located at their head office building in Gloucestershire. They offer their services to school leavers, undergraduate students and postgraduate students who want to further their education. UCAS was originally founded in 1961 as UCCA (Universities Central Council on Admissions) as a way to help regulate University applications effectively. In 1993 UCCA then merged with PCAS (Polytechnics Central Admissions System) and SCUE (Standing Conference on University Entrance) to create UCAS, an admissions service that allowed students to apply for multiple universities in one place as well as see all their admission results in one place too.

UCAS Helpline Contact Numbers

Department Opening Hours
UCAS Helpline Monday – Friday
8.30am – 6pm
Saturday and Sunday
10am – 5pm
UCAS Clearing Support Helpline Monday and Friday
8.30am – 6pm
Saturday and Sunday
10am – 5pm
UCAS application helpline Monday and Friday
8.30am – 6pm
Saturday and Sunday
10am – 5pm
 Course & University Advice Monday and Friday
8.30am – 6pm
Saturday and Sunday
10am – 5pm
Track Your UCAS Application Monday and Friday
8.30am – 6pm
Saturday and Sunday
10am – 5pm
UCAS Complaints Line Monday and Friday
8.30am – 6pm
Saturday and Sunday
10am – 5pm

 UCAS Helpline & Customer Services

There are many reasons you may feel like you need to get in contact with UCAS customer services such as if you cannot remember your username or password and you need help gaining access to your account, if you’re struggling to create an account and you would like some help, you would like to know more about application fees, you want to know more about the UCAS points and how they work, you want to know who has access to your information at UCAS or you have some other questions about the organisation and the work they do.

UCAS Clearing Support

UCAS clearing support services are for the applicants who did not get accepted onto their desired university or course. You can contact the clearing support team to find out about courses and universities that have spaces remaining that are similar to the course you applied for. When you contact clearing support you will have to give them your account details and they will walk you through the openings for the different course and what their entry requirements for. You will be able to find courses that are still suited to you and give you the information you need to apply for a space on that course. Once you have gotten in touch you will need to provide them with your clearing code that a member of the UCAS team will give you and your UCAS ID which can be found on the website or on the phone to a team member.

UCAS Application Support

If you’re struggling to make an application using the UCAS online services you can contact the UCAS application support team. It costs £11 to apply for one course or £22 to apply for two or more courses using the UCAS services. If you will struggle to pay the application charges contact application support and they will talk you through any financial support you may be able to receive. Your applications must include information such as current qualifications, employment history, an extensive personal statement about you, your abilities and why you think you would be a suitable applicant for the course and what you would like to achieve academically and for your career path, you must submit a reference that is provided by a teacher, mentor or employer. You will be notified by UCAS to whether you have been offered a condition or unconditional offer or whether your application was not successful with the university and they will give you other options.

Course and University Advice

If you are unsure what path you would like to take with your further education you can get some course and university advice by contacting UCAS directly. A member of the UCAS team will happily walk you through your options by looking at your UCAS points and qualifications and suggesting what courses would suit you depending on what career path you’re thinking about taking in the future.

Track Your UCAS Application

If you have a made one or more UCAS applications you can track your applications online using the application tracker. Once you have made an application using the UCAS website you will be able to go to UCAS Track, here you can check up on your application to find out if you have been invited to an interview, accepted onto your desired course and if you have been offered a place you can respond using the tracker too. UCAS Track is available on your mobile phone too allowing you to check the progress of your application no matter where you are.

UCAS Complaints

Once you have filed a complaint with UCAS they will start to investigate your claims immediately as they take all complaints about their services extremely seriously and want to make sure your application and university experience is good. If your complaint needs to be looked into further by another member of the team you will be contacted again and given an update on its progress.

DISCLAIMER
Number Direct is a telephone directory and call routing service and is not connected to UCAS. The direct contact number for UCAS can be found in the public domain or on their official website.