thetrainline.com

0844 453 0167

0844 453 0167

Phone the customer service team for TheTrainline.com on the number 0844 453 0167 where they can assist you with queries you have regarding bookings, assisted travel, Eurail, Interrail passes and more.

Other Trainline Phone Numbers

Department
Phone Number
Opening Times
Customer services 0844 453 0167 8am till 5.30pm Monday to Friday
 Compensation 0844 249 1709 8am till 5.30pm Monday to Friday
Assisted travel 0844 249 2011 8am till 5.30pm Monday to Friday
Trainline Business 0844 249 2296 8am till 5.30pm Monday to Friday
Trainline Europe  0844 249 2297 8am till 5.30pm Monday to Friday

Customer services

Speak to the customer service team for the Trainline on the number 0844 453 0167 where they can assist you with any issues you have regarding purchasing tickets through them, seating on the trains, and optional extras.

When you phone this number you can cancel or make changes to a booking you have already placed with the Trainline, you will need your reservation number to do this. If you would like to upgrade to First Class you can do this by phoning the number above and explaining which ticket you would like to upgrade, upgrades will cost you more money, so you will have to pay the difference when you make the change, so make sure you have a card to make the payment with you.

To get information on the different types of tickets and the prices offered through Trainline you can phone the number above. You can use this number to get information about sleeper services, Season Tickets, cheap advance tickets, GroupSave discount and get help using Rail Travel Vouchers.

Phone the number above to find out about the different payment methods you can use when you shop on the Trainline. If you require an expense receipt when you make your booking you can also use this number to find out how you can do this.

Compensation

If your train was delayed you can find out if you are eligible for compensation on the number 0844 249 1709. When you phone this number explain the delay that happened and how long you were delayed for, and the operator can explain what steps you need to take next. It might be that you need to apply directly to the train company for your compensation, rather than the Trainline, but when you phone the number above the customer service operator will be able to explain this when you phone.

Assisted travel

To speak to the Trainline regarding Assisted Travel you can phone the number 0844 249 2011. When you phone this number they will be able to help you to book assisted travel for the booking you have made through them. You will need to book this assistance at least 24 hours before you are due to travel. In some cases, you will need to contact the train operator directly to book this into place, even if you booked your tickets through the Trainline.

Trainline Business

Phone the Trainline Business contact number on 0844 249 2296 where they can help with any questions you have about your Business account with the Trainline. When you phone this number you can access your Business Dashboard, and they can help you to book tickets through your Business account. You can also use this number if you are the company administrator to add new users, as well as cancel any bookings that you need to.

If you have lost your Business ID you can phone this number to recover this number, you will need to answer some security questions to access the Business account and recover your ID.

Trainline Europe

Book train and bus tickets for Europe on the number 0844 249 2297, you can book your tickets for destinations such as Barcelona, Paris, Rome, Berlin and Amsterdam all through Trainline. You can also enquire as to whether Interrail passes would be a better option, as well as find out the details of the terms and costs involved with them.

If you have booked train tickets from Trainline for Europe you can find out when your tickets will be delivered when you phone this number, you can also use this number to find out what stations you can collect your tickets from.




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DISCLAIMER
Number Direct is a telephone directory and call routing service and is not connected to thetrainline.com. The direct contact number for thetrainline.com can be found in the public domain or on their official website.