Tesco Insurance Customer Service Number

0843 557 3623

Tesco Bank is a retail bank in the UK, formed in 2007 and owned by Tesco plc. It was initially a joint venture with the Royal Bank of Scotland, but Tesco Bank has been a complete subsidiary of Tesco since 2008. Tesco is one of the leading supermarket chains in the UK. Customers at Tesco Bank can utilize their Tesco Clubcard to gain extra points and access exclusive deals to use on their Tesco shopping when they buy financial products. Tesco Bank is an online-only banking service. They offer various personal accounts and savings accounts, credit cards, loans, and mortgages, and insurance policies. Tesco also offers Travel Money online and in stores with Travel Money Bureaux.

Tesco Insurance Contact Numbers

Contact Tesco Insurance for help with policies on these numbers.

Department
Phone Number
Opening Times
Customer Services
0843 557 3623
(Mon – Fri) 8am – 9pm
(Sat – Sun) 9am – 5pm
Car Insurance
0843 557 4878
(Mon – Fri) 8am – 9pm
(Sat – Sun) 9am – 5pm
Home Insurance
0843 208 1763
(Mon – Fri) 8am – 9pm
(Sat – Sun) 9am – 5pm
Pet Insurance
0844 248 2411
(Mon – Fri) 8am – 8pm
(Sat – Sun) 9am – 5pm
Travel Insurance
0844 248 2405
(Mon – Fri) 8am – 8pm
(Saturday) 9am – 4pm
Complaints
0844 248 2409
(Mon – Fri) 8am – 9pm
(Sat – Sun) 9am – 5pm

Customer Services

Contact Tesco Insurance customer services if you are a potential new customer who has a query about Tesco Bank insurance products. Calling 0843 557 3623 will allow you to speak to an adviser who has all the knowledge you will need to make informed insurance decisions. Find out more about the various policies Tesco Bank offers if you are interested in getting all of your insurance cover from one provider for convenience. They have stopped selling life insurance to new customers, but if you still have a Tesco Bank life insurance policy then you can contact customer services for assistance with this. You can call for support and advice if you are a policyholder in financial difficulty.

Car Insurance

If you are a driver, you can purchase your car insurance from Tesco Bank. Standard insurance is for drivers over 21 years old, with cover that can be personalized using extra options. Young drivers between 17 and 25 can purchase box insurance, which involves equipment installed in your car measuring your driving ability. When drivers turn 21 they can switch to standard insurance if they prefer. Call 0843 557 4878 to get an adjusted quote for car insurance, discuss the terms and conditions of cover, or Clubcard discounts. Circumstances can change throughout the year, so call if you need to update your car insurance to reflect any changes. Call for guidance on car insurance claims.

Home Insurance

Standard Tesco Bank home insurance comes with £75,000 contents cover and unlimited buildings cover, as well as optional extras for an additional premium. Extras include extended cover protecting against accidental damage, personal contents cover outside of your home, 24-hour home emergency cover, and Family Legal Guard for legal expenses and advice. Call 0843 208 1763 to get into the finer details of Tesco Bank’s home insurance policies and find the right cover for you. Existing policyholders can call if they need claims advice or want to adjust their cover. If you amend or cancel your home insurance partway through the policy term, this will result in additional charges.

Pet Insurance

There are four levels of cover for either dogs or cats with Tesco Bank pet insurance. Cover your family’s four-legged best friends to protect them and yourself against expensive vet fees and loss of your pet. Call 0844 248 2411 to find out about the benefits of each level of cover and which one is right for your own cat or dog. New customers may be eligible for a discount, not just Tesco Clubcard holders. Call for assistance with making a pet insurance claim if your pet falls ill or is involved in an accident. You can also call to update your policy details if circumstances change. This could cause an increase in your premiums. Call if you want to cover multiple pets.

Travel Insurance

Tesco Bank offers travel insurance for single trips or an annual multi-trip policy. Single trip travel insurance has three cover levels to choose from, depending on your policy requirements. Tesco Clubcard customers can get a 20% discount on travel insurance when they buy it online. The policies are available for individuals, couples, or families, for holidays in the UK, Europe, or anywhere else in the world. Call 0844 248 2405 to discuss your travel plans with an adviser who can recommend the appropriate levels of cover for your trip. You can call for help with your policy if you are an existing travel insurance policyholder, including making a claim or updating your policy.

Complaints

In the event that a Tesco Bank product or service leaves you disappointed or causes an inconvenience, contact customer services. If they are unable to put the issue right for you, then call 0844 248 2409 and make an official complaint about it. If you are complaining about an insurance claim, Tesco Bank can put you in touch with the underwriters for your policy. If the complaint is regarding Tesco Bank themselves, they will investigate it for you and provide an answer as soon as possible. You can complain in writing as well by sending letters to Customer Relations Manager, Freepost RSJB – RYLK – JKUX, Tesco Bank Complaints, P.O. Box 277, Newcastle Upon Tyne, NE12 2BU. Can’t reach an agreement for the action Tesco Bank should take? Then contact the Financial Ombudsman.

Other Ways to Contact Tesco Insurance

Tesco Bank does not have any public branches or offices, nor does it offer a public e-mail address for insurance customers to use. The easiest way to get in touch with Tesco Insurance is to call them. If you are unable to do this for any reason, you still have the option of contacting them online. Tesco Bank customer services run a Facebook page and a Twitter account, where they will reply to customer queries from 8am to 10pm every day. However, on Sundays, the team will only be available until 8pm. An alternative method is to write a letter and post it to either Tesco Bank customer services or directly to the head office. This is the best way to escalate a formal complaint.

Department
Address
Customer Services
Tesco Bank
PO Box 27010
Glasgow
G2 2DR
Head Office
Tesco Personal Finance Plc
2 South Gyle Crescent
Edinburgh
EH12 9FQ




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DISCLAIMER
Number Direct is a telephone directory and call routing service and is not connected to Tesco Insurance. The direct contact number for Tesco Insurance can be found in the public domain or on their official website.