If you have car insurance from Tesco, you may need to get in touch now and again either to resolve issues with your insurance or to seek more information on the service. The fastest, easiest and least stresfful way to do this is by phone, using our dedicated Tesco car insurance customer service number.

Reasons to Call the Tesco Car Insurance Contact

Calling the Tesco Car Insurance Number is one of the easiest ways to:

• Get a quote on the best policy for you
• Make a claim on an existing policy
• Renew, change or cancel a policy
• Report a problem with your policy or your payments
• Renegotiate a policy before its auto-renewal

Other Useful Tesco Car Insurance Contact Numbers

Tesco Car Insurance	Phone Number
Head Office	0844 826 1930
Customer Services	0843 596 3072
Complaints	0843 596 3072

Tesco Car Insurance Contact Line Opening Hours

Day of the Week	Opening Hours
Monday to Friday	8am – 9pm (08:00 – 21:00)
Saturday and Sunday	9am – 5pm (09:00 – 17:00)

Tesco Car Insurance Head Office Address

Department	Address
Head Office	Tesco Customer Services Freepost SCO2298 Dundee DD1 9NF

Why Choose Tesco Car Insurance?

There are a range of policies available for customers who choose to have their insurance with Tesco. To get a quote on the best policy for you, call the Tesco Car Insurance phone number or visit the Car Insurance section of the Tesco Bank website.

Tesco Bank will be able to not only offer you a quote on Tesco car insurance, but also guide you through the crazy world of car insurance and give you any additional help and advice you need. It doesn’t matter whether you are a first time driver or an experienced car owner – Tesco’s insurance customer service team will be able to break it down for you.

Young Drivers

For young drivers aged between 17-25, there are two main insurance products Tesco Bank offers.

Box Insurance

Box insurance is exclusively for young drivers and uses a small box (installed for free) to see how a car-owner drives. It gives fully comprehensive cover and has a fixed premium throughout the year (no curfews or fines). It also offers a choice of 6000, 8000 or 10,000 miles, which can be topped up when needed.

Car insurance

Car insurance, meanwhile, is a more traditional way for young drivers to insure their car. It gives unlimited mileage and all the usual great benefits of a Tesco car insurance policy, such as a small courtesy car; motor league protection; guaranteed repairs and full cover in the EU for up to 90 days.

Tailor Your Cover

Tesco offers customers the option to tailor their car insurance policy to meet their needs. 

Breakdown Cover

Breakdown cover entitles you to free breakdown service from the RAC should you ever be left stranded in a place far from home. There are four levels of cover to choose from, such as roadside cover for short, regular trips and Europe cover for holidays and longer road trips.
You’ll be free to choose the right one for your needs and/or budget.

Upgraded Courtesy Car Cover

This service grants you the use of a car for 28 days if your current vehicle is out of action due to loss or damage. This even includes situations where a car may be deemed beyond repair by your insurer’s approved repair network!
You courtesy car will be sure to fit your passenger size and luggage capacity requirements.

Driver Injury Cover

If any named driver (yourself or another person) is hurt in your car due to a bump or crash, you’ll be covered whether the accident was your fault or not. You’ll be reimbursed in the form of a lump sum payment up to a specified limit.

Car Key Cover

Tesco’s Car Key Cover offers access to a 24-hour a day helpline for when your keys are lost, stolen, or locked inside your car. After 14 days you will be issued a replacement for your car key and all other keys that might have been attached to your car key fob. Tesco will even organise replacement locks!
This additional service is up to the value of £1500 per policy.

How do I retrieve a Saved Policy?

Tesco Bank allows customers to save a quote during the registration process so they can return to it later on and/or use it to make comparisons.

To retrieve a saved car insurance quote on the Tesco Bank website, simply follow the steps below.

1. Go to tescobank.com/insurance/ and click ‘More’ at the bottom of the Car Insurance information box.
2. From there, click ‘Retrieve a Saved Quote’ in the left hand column menu in the sidebar of the page.
3. Enter your quote reference, which will have been emailed to you when you first requested your quote, along with your postcode and date of birth.

How do I make a claim?

If you are an existing Tescos car insurance customer and need to make a claim on your policy, just call your underwriter, which can be found by looking at the table below.

If you still have trouble finding your underwriter, or cannot get through to them on the phone, give the Tesco insurance customer service number a call.

Type of Policy Advertisment	Who to Call
Policy numbers ending with a letter	Tesco Underwriting Ltd
Policy numbers starting with 10	Sabre Insurance Company Ltd
Policy numbers starting with 615	Covea Insurance Plc (formerly Provident Insurance Plc)
Policy numbers starting with NS PMV	Chaucer Insurance
Policy numbers starting with 3V	Aviva Insurance Ltd

You can also try calling the RAC Breakdown Assistance number directly.

When will I need to update my policy?

If you are an existing Tesco car insurance customer, you will need to let Tesco Bank know of any changes to your circumstances that might affect any future claims.

These  include:

• Changing your vehicle
• Moving house/changing your address
• Any changes to your Direct Debit details
• Adding any optional extras to your policy such as Breakdown Cover or Driver Injury Cover.

You should also contact Tesco car insurance customer service if you want to make a payment or require replacement policy documents.

You can make any of these amendments to your policy yourself simply by logging in to your online account.

Renewing or Cancelling your Policy

You will be invited to renew your policy via letter or email around 21 days before your renewal date. This will also inform you of any renewal fees and the details of your renewed cover, as well as which extras will be renewed also.

If your policy does not renew automatically and you do not receive an invitation, simply call the Tesco insurance number for assistance.

This also goes for cancelling a policy before the scheduled renewal date.

About Tesco Bank

Tesco Bank was established in 1997 as a joint venture between the Royal Bank of Scotland and Tesco. It is now wholly owned by Tesco however and is the largest supermarket bank in the UK.

It sells a range of financial products and services including credit cards; loans; mortgages; travel money, and insurance products for cars, housing and pets.