Contact Phone Number For Tesco Car Insurance

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Tesco is a British retailer of groceries and general merchandise. It is the leading supermarket chain in the UK and operates stores in seven countries throughout Europe and Asia. From 1919 until the early 1990s it was mainly a grocer. Since then Tesco has expanded to sell various other goods, including clothes and electronics. Tesco also operates as a provider of telecoms and financial services. One of the services Tesco Bank offers is car insurance. Customers with a Tesco Clubcard will get a discount. All new customers can get a 20% discount if they purchase a Tesco car insurance policy online. Their comprehensive cover has a Defaqto 5 star rating for its range of features.

Tesco Car Insurance Contact Numbers

Contact Tesco Bank regarding car insurance seven days a week.

Customer Services

When you get through to the car insurance department, you can ask any questions you might have and receive support as a potential, new, or existing customer. The team can help you with finding a quote or tell you how to apply. You can call to discuss anything related to their car insurance policies, such as your No Claims Discount, student insurance, fraud prevention, or “fronting.” They can talk you through the small print if you are unsure about the terms and conditions of a policy. Get help with finding the right policy for you, or adjusting your policy if you end up having different requirements.

Policy Changes

Existing Tesco Bank Car Insurance customers can register for an online account to access their policy information at any time. The account allows you to view your documents or change your details. You can only make limited changes yourself online; anything else requires you to call Tesco Bank. Such amendments will result in an administration charge. You can add extras to your policy at an added premium at any time. These include Courtesy Car Cover upgrades, Driver Injury Cover, and Key Cover. Call if you decide to cancel your policy.

Standard Insurance Claims

The Standard Car Insurance policy at Tesco Bank is suitable for drivers over 21 years old. Standard features include Motor Legal Protection and provision of a courtesy car during repairs. The comprehensive cover also includes fire and theft, windscreen, car child seat, and in-car equipment cover. Their Uninsured Driver Promise means that they won’t penalize you if an uninsured driver hits your car. They can locate the appropriate underwriter to handle your claim. Make sure that you have your policy documents and all the relevant information ready when you have to call to make a claim.

Box Insurance Claims

Tesco Bank offers car insurance for young drivers from 17 to 25 years old. This Box Insurance is based on the results from a box installed in your car which measures the safety of your driving. Driving behaviour will affect your premium when the policy is due for renewal. Depending on how much you drive, you can choose a policy covering 6,000 miles, or 8,000, or 10,000. You can also earn 100 bonus miles a month by driving safely. The box can track your vehicle in the event of theft as well.

Breakdown Cover

There are different levels of breakdown cover you can choose from to tailor your Tesco car insurance policy. The Value cover only provides assistance if you break down a quarter of a mile away from home. Standard cover gets you help if you break down anywhere in the UK, while Finest builds on this by adding recovery for the vehicle and up to 8 people. You can also cover your vehicle if you take it abroad into Europe. One breakdown cover policy can cover a maximum of two cars. Tesco breakdown cover policies have no excess for you to worry about.

Complaints

There are different underwriters for different aspects of Tesco car insurance, so they can put you in touch with the right underwriter to pursue your complaint. The complaint could be about a claim or one of your optional extras. You might want to complain about unexpected premium increases or administration fees. You can take complaints to the Financial Ombudsman after 8 weeks. The direct address for Tesco Bank car insurance complaints is: Customer Relations Manager, Freepost RSJB – RYLK – JKUX, Tesco Bank Complaints, P.O. Box 277, Newcastle Upon Tyne, NE12 2BU.

Other Ways to Contact Tesco Car Insurance

Tesco Bank does not offer a public e-mail address for customers to contact the car insurance department. Despite this, you can easily contact Tesco Bank customer services online through their social media accounts. You can post public enquiries and complaints on Facebook or Twitter, but only include personal information if the messages are private. The online customer services team will work through answering messages between 8am and 10pm every day. This excludes Sundays, when they close earlier at 8pm. If you would rather send a written query or escalate a complaint by post, you can mail this to either the customer services PO Box or Tesco Bank head office in Scotland.