Standard Life Contact Details

0843 557 3649

Standard Life is an investment company with its headquarters in Edinburgh, Scotland. Following their merger with Aberdeen Asset Management in 2017, the company name became Standard Life Aberdeen. Since originally setting up the Standard Life Assurance Company in 1825, they opened offices all around the world and began to operate globally. Today it manages £670 billion, which makes it the second largest fund manager in Europe behind Legal & General. There are Standard Life offices in 50 cities, and it serves clients across 80 countries. In 2018, the company intends to sell its insurance business to focus on asset management. They help customers with their life savings.

Standard Life Contact Numbers

Contact Standard Life for customer assistance on these numbers.

Department
Phone Number
Opening Times
Customer Services
0843 557 3649
(Mon – Fri) 9am – 5pm
(Sat -Sun) Closed
Retirement
0843 557 4382
(Mon – Fri) 9am – 5pm
(Sat -Sun) Closed
Pensions
0843 557 3649
(Mon – Fri) 9am – 5pm
(Sat -Sun) Closed
ISAs
0843 557 4382
(Mon – Fri) 9am – 5pm
(Sat -Sun) Closed
Investments
0843 557 3649
(Mon – Fri) 9am – 5pm
(Sat -Sun) Closed
Complaints
0843 557 4382
(Mon – Fri) 9am – 5pm
(Sat -Sun) Closed

Customer Services

Contact Standard Life customer services by calling 0843 557 3649. You can call to recover your plan number if you don’t know it, but you need it to register for online servicing. Get help if you have trouble logging in or managing your online account. Whether you are a brand new or existing Standard Life customer, you can call up to find out more about other services they offer. If you are a family member of a Standard Life customer who passes away, call to report the bereavement and discuss their account. Call if you experience issues with making payments or withdrawals from any investment plan. There are tools and plenty of guidance materials online for investments.

Retirement

Standard Life can help you to plan what you will do with your finances when you retire. You could live on your pension like a salary, take money as and when you need it, or simply leave it to keep growing. Whichever you choose to do will have different effects on the value of your pension. Receive assistance with managing your allowances when you call Standard Life on 0843 557 4382. The experts at Standard Life can provide impartial advice and help you to find a personal financial adviser if you need one. If you already have a pension plan with Standard Life you can call to discuss it. You can transfer other pensions to Standard Life or open a new account.

Pensions

Save at a regular rate while you work so you have money to rely on later in life. With a pension, you will have the relief of working less or retiring and knowing you have enough money to live on. Most employers will enrol their employees in a pension scheme, but some people prefer to contribute to a personal pension as well as or instead of this. With a Standard Life personal pension, you can start paying in from £80 a month or a lump sum of £800. You can use the online service to start, stop, or amend payments at any time, or you can call 0843 557 3649. Call this number if you have a question about your pension investment plan, or combining or transferring pensions.

ISAs

At Standard Life, their Individual Savings Accounts are Stocks & Shares accounts. They allow you to invest your money with tax-efficient returns. The Easy Option ISA is quick to open and managed for you. The DIY Option ISA lets you choose from thousands of different funds to find the ones to meet your needs. There are no additional charges for withdrawals or switching funds. You can also open a Junior ISA to invest in a child’s future. With ISAs you can invest up to £20,000 a year tax-free. Invest from as little as £50 a month and it will build up. Call 0843 557 4382 to discuss your ISA or if you want advice on opening an ISA with Standard Life. Get help to manage an ISA.

Investments

Give your money the chance to increase in value by making investments. Careful consideration is important when it comes to investing, as it is possible for the value to drop over time as well as rise. You can allow the experts at Standard Life to manage your investments for you or choose and monitor your own funds. Standard Life offers award-winning investment advice with experienced financial planners if you need it. You can make investments based on ethical values. Invest in one of several different types of bonds or select a MyFolio Managed account or Standard Life Active Retirement account. Call 0843 557 3649 to speak to an investment adviser at Standard Life.

Complaints

If you are unhappy with your experience of Standard Life services, then call 0843 557 4382 to complain. Report any problems with online servicing if you are unable to register or access your account. Complain about administrative problems or poor customer service. You should complain if you believe you were given unsuitable financial advice. Maybe you are frustrated at errors when Standard Life does not follow your instructions. Complain if you receive correspondence by e-mail or post for a Standard Life customer who is not yourself. Once 8 weeks pass from the first complaint, you can take it to the Financial Ombudsman if you were not satisfied with the way it was handled.

Other Ways to Contact Standard Life

Registering for Standard Life online services allows you to view and manage your own account through the website or app. This is more convenient than having to call to check information. Calling on your phone is still faster if you need to speak to someone and resolve an issue quickly. If you are unable to do that, you can still contact Standard Life in other ways. Tweet them or send a Facebook message with a query or complaint. Avoid posting your details publicly as this puts you at risk of fraud. You can send messages directly through your account if you have online servicing. You can also send letters by post to customer services or the head office, which are both in Edinburgh.

Department
Address
Customer Services
Standard Life
Customer Relations
Edinburgh
EH3 5PP
Head Office
Standard Life
Standard Life House
30 Lothian Road
Edinburgh
EH1 2DH




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DISCLAIMER
Number Direct is a telephone directory and call routing service and is not connected to Standard Life. The direct contact number for Standard Life can be found in the public domain or on their official website.