Sky Customer Service Contact Phone Number

0843 320 9669

sky customer serviceSky is one of the most popular names in television and broadband. Their subscription television service has over ten million subscribers while many others make the most of the company’s broadband and telephone packages.

Customers may need to call the Sky customer services contact number to manage their Sky subscription.

What Can I Call The Sky Customer Service Phone Number For?

Here are some of the reasons why customers may wish to call the Sky telephone number:

  • Enquire about problems with your Sky TV or broadband
  • Pay your Sky bill
  • Cancel a subscription with Sky
  • Add or remove a package from your Sky service
  • Subscribe for Sky Movies or Sky Sports
  • Manage your account or change personal details
  • Make a comment or complaint about Sky

More About Sky’s TV Packages

There are three different television packages available if you wish to sign up for Sky’s service. Every one of these packages come with 240 free-to-air channels such as BBC, Channel 4 and ITV. They all include a selection of Sky’s own channels such as Sky 1, Sly Living and Sky Arts too. However, the more expensive bundles will come with greater features such as exclusive networks, on-demand content and 3D. A breakdown of each package can be found below. The Sky customer services contact number can also be contacted for more information.

The Original Bundle

This is the cheapest bundle you can get. For £21.50 a month you will receive Sky +, catch up TV and Sky Go. This is on top of all 240 free channels, of which 11 are in HD. The Original Bundle also allows you to access 35 exclusive Sky networks such as Sky 1 and Sky Atlantic.

The Variety Bundle

The Variety Bundle includes all of the things from the Original Bundle. However, there are an extra 60 channels in this package. This includes kids programming like Nickelodeon, Disney and Cartoon Network as well as music channels such as MTV and VH1. The Variety Bundle costs £28 per month.

The Family Bundle

The Family Bundle includes all of the same channels that can be found in the Variety Bundle. However, there are some exciting features in the package that cannot be accessed elsewhere. For instance, it lets you access several box sets of television shows on demand. You can also access 50 more HD networks and watch some channels in 3D.

How To Watch Sky Movies And Sky Sports

For an extra amount you can add Sky Movies and/or Sky Sports to your television subscription. Call the Sky phone number to add or remove them from your account.

Sky Movies allows you to watch some of the biggest movies on Sky a year before they land on VoD services like Amazon or Netflix. You can also see classic genre films on channels like Sky Movies Comedy, Sky Movies Family or Sky Movies Drama And Romance.  Sky movies on demand can be accessed anywhere if you have Sky Go.

Sports fans can add Sky Sports to their package for £24.50 extra per month. These channels include live coverage of the year’s Barclays Premier League matches, European football and Formula One racing. Like Sky Movies, it can be watched on the go with your Sky Go app.

If you are having problems with a Sky add-on, call the Sky customer services contact number today.

Sky Broadband

Sky also has several broadband packages for customers. There is Sky Broadband Lite which comes with up to 17 MB and a 2G allowance, and Sky Broadband Unlimited which has no caps on usage and allows up to 38 MB. There is also the powerful 76 MB Sky Fibre Unlimited deal that has no usage limits and does not slow down even at peak times. Call the Sky customer services contact number to find out how much each deal costs.

All of the Unlimited packages come with some free Sky items to help make the most out of your broadband connection. They come with the Sky Hub wireless router, the Sky Broadband shield that allows families to decide which websites can be used on your connection, and access to a tech team that are on hand should something go wrong with your broadband service. You can call the Sky telephone number for help if there is an issue with any of these.

Sky Customer Cancellations – How To End Your Sky Subscription

There was a lot of controversy surrounding Sky’s cancellation policy. Many customers complained that Sky was not clear about how subscribers to their services could go about disabling packages. After an investigation by the newspaper The Daily Telegraph, Sky agreed to clarify its procedure.

Since, the procedure for cancelling Sky has become clear: Sky cancellations must be processed over the phone in order to verify requests. Contact the Sky customer services contact number to begin the procedure. After a representative has agreed to terminate your services you should wait for a clarification before cancelling direct debit payments.

There may be a Sky cancellation fee for terminating your services with the provider. The amount will depend on how much time is left in your contract, the period you have been billed for already and the specific things you have subscribed to. Call the Sky help number for more information.

More Information About Sky

Sky is the trading name of BSkyB, the largest pay-TV broadcaster in the UK. It was formed by a merger between Rupert Murdoch’s Sky Television and British Satellite Broadcasting in November 1990. The two companies were rivals up until that point but, as they were struggling for viewers, they decided to work together.

Sky’s current rivals are Virgin Media who are competing with them to have the best value set-top box and BT who have challenged Sky Sports’ monopoly of the sports subscription market.

Sky’s television packages have over ten million subscribers in the United Kingdom today. The business is headquartered in London with almost 23,000 employees working to keep services at a high standard. Nicholas Ferguson is currently serving as the chairman of the company while Jeremy Darroch has been the Sky Chief Executive Officer since 2007.

Sky, TalkTalk And CityFibre For Ultra-Fast Network In York

April 16th 2014

The city of York is about to receive the fastest broadband speed in the UK. Four telecoms groups, lead mostly by Sky and TalkTalk, have announced their plans to fit the city with an ultra-fast network. It will be capable of giving its users up to one gigabit per second. It will pose an enormous challenge to BT’s dominance in the market.

The network will be built by the Japanese electronics company Fujitsu and the British firm CityFibre. They plan to install the same network in other cities around the UK which have not yet been named. The first phase of the installation will target 20,000 homes and businesses, providing for 10% of York’s population.

BT’s networks currently provide around 80 megabits per second, so Sky and TalkTalk’s infrastructure would be remarkably better. The chief executive of TalkTalk, Dido Harding, said: “TalkTalk has a long history and proven track record of disrupting new markets, and this is the next step in that journey.

“We are excited to be working in partnership with Sky and CityFibre to build this new network that will offer significantly higher speeds at much better value than is currently available. This marks TalkTalk taking its first steps into investing in building infrastructure as part of our mission to make British homes and businesses better off.”

The York city council leader James Alexander said: “This announcement makes York the digital infrastructure capital of the UK. Gaining ultra-fast broadband across the city is a huge boost for our economy, providing significant new opportunities for businesses based here and better quality and value to our residents.”

Sky Sports To Broadcast Women's Rugby World Cup

March 10th 2014

sky contact numberThe Women’s Rugby World Cup is set to be one of the biggest events in rugby union this summer, and Sky’s sports channel Sky Sports are committed to broadcasting the event with exclusive live coverage in the United Kingdom.

The top twelve rugby nations will be competing head to head in France this August. Sky Sports will be showing the pool stage matches, semi-finals and the final live. England will be among the teams competing and hoping to lift the trophy. They finished in the runner-up position in the last three Women’s Rugby World Cup events. The last time they won was in 1994.

Barney Francis, the managing director at Sky Sports, said: “It’s fantastic that this summer we will have the best women’s rugby on Sky, adding to our strong year-round portfolio of women’s sport.”

Meanwhile, the captain of England’s women’s rugby team, said: “It’s brilliant news that the World Cup will be live on Sky Sports. The team and I can’t wait to play in the tournament knowing that women’s rugby will be taken to a wide audience and all our fans, friends and family can watch us back home.”

Sky Sports are one of the leading channels in the United Kingdom for coverage of women’s sport. They have a year-round schedule that offers live cricket, netball, tennis, golf and much more. The sport is covered throughout the week on Sky Sports News as well as on the weekly women’s sport talk show Sportswomen.

Sky Sports is part of British Sky Broadcasting and is the most popular TV sports provider in the United Kingdom. It was launched in 1991 and comes with premium packages as well as High Definition.

Sky Broadband Traffic Doubled In 2013

January 10th 2014

Sky has revealed that their broadband usage doubled between Christmas 2012 and Christmas 2013.

The highest spike in their traffic for the year was at 10pm on Christmas Day. It is likely that this was due to  customers activating their new Christmas presents like smartphones, games consoles, tablets, eReaders, etc. It may also have been because of the flux of people taking to social media websites to share their thoughts and pictures from the day. That’s not the mention the families gathering around their TV sets to watch on-demand TV content through their broadband.

Sky’s Brand Director Lyssa McGowan said: “Gone are the days of one-Christmas-fits-all. With the increase in tablets and smartphones and the huge variety of entertainment on offer now, households and families are becoming techier, be it grandad on his iPad or his granddaughter on her Xbox 360. That’s why having a totally unlimited DSL or fibre broadband package has become so important for families”.

There are three types of Sky Broadband packages available to customers: Sky Broadband Unlimited, Sky Fibre Unlimited and Sky Fibre Unlimited Pro. Each package comes with various allowances.

Number Direct is a telephone directory and call routing service and is not connected to Sky. The direct contact number for Sky can be found in the public domain or on their official website.