Sky Customer Service Contact Phone Number

0843 557 1247

sky customer serviceSky is one of the most popular names in television and broadband. Their subscription television service has over ten million subscribers while many others make the most of the company’s broadband and telephone packages.

Customers may need to call the Sky customer services contact number to manage their Sky subscription.

What Can I Call The Sky Customer Service Phone Number For?

Here are some of the reasons why customers may wish to call the Sky telephone number:

  • Enquire about problems with your Sky TV or broadband
  • Pay your Sky bill
  • Cancel a subscription with Sky
  • Add or remove a package from your Sky service
  • Subscribe for Sky Movies or Sky Sports
  • Manage your account or change personal details
  • Make a comment or complaint about Sky

More About Sky’s TV Packages

There are three different television packages available if you wish to sign up for Sky’s service. Every one of these packages come with 240 free-to-air channels such as BBC, Channel 4 and ITV. They all include a selection of Sky’s own channels such as Sky 1, Sly Living and Sky Arts too. However, the more expensive bundles will come with greater features such as exclusive networks, on-demand content and 3D. A breakdown of each package can be found below. The Sky customer services contact number can also be contacted for more information.

The Original Bundle

This is the cheapest bundle you can get. For £21.50 a month you will receive Sky +, catch up TV and Sky Go. This is on top of all 240 free channels, of which 11 are in HD. The Original Bundle also allows you to access 35 exclusive Sky networks such as Sky 1 and Sky Atlantic.

The Variety Bundle

The Variety Bundle includes all of the things from the Original Bundle. However, there are an extra 60 channels in this package. This includes kids programming like Nickelodeon, Disney and Cartoon Network as well as music channels such as MTV and VH1. The Variety Bundle costs £28 per month.

The Family Bundle

The Family Bundle includes all of the same channels that can be found in the Variety Bundle. However, there are some exciting features in the package that cannot be accessed elsewhere. For instance, it lets you access several box sets of television shows on demand. You can also access 50 more HD networks and watch some channels in 3D.

How To Watch Sky Movies And Sky Sports

For an extra amount you can add Sky Movies and/or Sky Sports to your television subscription. Call the Sky phone number to add or remove them from your account.

Sky Movies allows you to watch some of the biggest movies on Sky a year before they land on VoD services like Amazon or Netflix. You can also see classic genre films on channels like Sky Movies Comedy, Sky Movies Family or Sky Movies Drama And Romance.  Sky movies on demand can be accessed anywhere if you have Sky Go.

Sports fans can add Sky Sports to their package for £24.50 extra per month. These channels include live coverage of the year’s Barclays Premier League matches, European football and Formula One racing. Like Sky Movies, it can be watched on the go with your Sky Go app.

If you are having problems with a Sky add-on, call the Sky customer services contact number today.

Sky Broadband

Sky also has several broadband packages for customers. There is Sky Broadband Lite which comes with up to 17 MB and a 2G allowance, and Sky Broadband Unlimited which has no caps on usage and allows up to 38 MB. There is also the powerful 76 MB Sky Fibre Unlimited deal that has no usage limits and does not slow down even at peak times. Call the Sky customer services contact number to find out how much each deal costs.

All of the Unlimited packages come with some free Sky items to help make the most out of your broadband connection. They come with the Sky Hub wireless router, the Sky Broadband shield that allows families to decide which websites can be used on your connection, and access to a tech team that are on hand should something go wrong with your broadband service. You can call the Sky telephone number for help if there is an issue with any of these.

Sky Customer Cancellations – How To End Your Sky Subscription

There was a lot of controversy surrounding Sky’s cancellation policy. Many customers complained that Sky was not clear about how subscribers to their services could go about disabling packages. After an investigation by the newspaper The Daily Telegraph, Sky agreed to clarify its procedure.

Since, the procedure for cancelling Sky has become clear: Sky cancellations must be processed over the phone in order to verify requests. Contact the Sky customer services contact number to begin the procedure. After a representative has agreed to terminate your services you should wait for a clarification before cancelling direct debit payments.

There may be a Sky cancellation fee for terminating your services with the provider. The amount will depend on how much time is left in your contract, the period you have been billed for already and the specific things you have subscribed to. Call the Sky help number for more information.

More Information About Sky

Sky is the trading name of BSkyB, the largest pay-TV broadcaster in the UK. It was formed by a merger between Rupert Murdoch’s Sky Television and British Satellite Broadcasting in November 1990. The two companies were rivals up until that point but, as they were struggling for viewers, they decided to work together.

Sky’s current rivals are Virgin Media who are competing with them to have the best value set-top box and BT who have challenged Sky Sports’ monopoly of the sports subscription market.

Sky’s television packages have over ten million subscribers in the United Kingdom today. The business is headquartered in London with almost 23,000 employees working to keep services at a high standard. Nicholas Ferguson is currently serving as the chairman of the company while Jeremy Darroch has been the Sky Chief Executive Officer since 2007.

DISCLAIMER
Number Direct is a telephone directory and call routing service and is not connected to Sky. The direct contact number for Sky can be found in the public domain or on their official website.