Sky Cancellation Number

0844 826 8012

Opening Hours

The Sky Cancellations Line is open between 7am and 11pm every day of the week.

No company wants people to cancel their subscriptions and take their business elsewhere, but Sky takes “customer retention” to another level by simply making the cancellation process so difficult that customers who want to leave eventually just give up trying.

However, following enormous pressure form Ofcom (and a full investigation by the Telegraph into their obstructive practices) Sky have reworked their cancellation process to make it straightforward and simple – just call the Sky cancellation phone line,0844 826 8012 , and one of their customer service staff will complete your cancellation.

Why might I call the Sky Cancellation Helpline?

You may have any one of a hundred reasons to cancel your Sky package, regardless of which Sky package you are actually subscribed to.

You may be unhappy with the television, broadband or telephone packages offered and wish to look for a better option; the Sky subscription may be too expensive; you may have found a much better deal with a rival company; or you may simply not use their services any more.

The Sky cancellation phone number also doubles as a gateway to the Sky Customer Service Team, who can help you with technical support for your Sky products or services, billing and queries on pricing and charges, and issues with your account. They’ll be able to help with:

  • Technical support for the hardware and software provided by Sky
  • Querying a bill or making a payment
  • Changing your address
  • Reporting a problem such as poor internet speed or disrupted TV service
  • Switching broadband providers
  • And much more!

More information about cancelling Sky

Sky offers a wide range of services as part of its subscription service, including television, broadband, and telephone coverage, which can be bought together or separately in any combination you choose. If you want to cancel these subscriptions, you can do so by calling the Cancel Sky number, 0844 826 8666 , where a trained member of staff will be able to help you with your cancellation. Calling the Sky cancellation line is the quickest way to cancel your subscription, but if you don’t want to call or can’t get to the phone, you can also send an email or a letter, which will take significantly longer to take effect.

Sky operates a 31-day notice period for cancellations, so you will still have access to Sky services until after your next (and last) payment to the company – if you want to cut all ties before then, an extra fee my be involved.

If yu want to negotiate a better deal with Sky by threatening to leave, then this is the number to call. However, don’t try this tactic unless you genuinely have some other option to take up after leaving, as Sky can only give a certain number of incentives to customers every year, and you may wind up high and dry, with no upgrade and an actually cancelled account.

If this were to happen, you can go deeper and cancel your cancellation within three months of your intital request, so don’t worry too much!

You may also notice when trying to cancel your subscription that Sky are notoriously hard to leave. The company does not make it easy to cancel their services, and have even been investigated by the Telegraph and forced to be less obstructive by Ofcom, the industry regulator for telecoms. If you are consistenly getting the run-around from Sky, you may wish to read our guide to cancelling your Sky subscription, which you can find here. It provides exactly the information you need to know to navigate the murky waters of Sky-cancellation.


A primer on Sky

Sky is a UK-based satellite broadcasting company with its head offices in London, England. It began as a broadcaster under the name British Sky Broadcasting Group plc, but quickly branched out to include broadband and telephone services to its customers. Formed in 1990, it emerged from the merger of Sky Television and BSkyB, and is currently the largest paid TV subscription service in the UK, with over 10 million viewers. Recently, the company debuted their new streaming service to compete with Netflix, Amazon Prime and BBC OnDemand, named Sky Go.


Alternative ways to contact Sky

The easiest and quickest way to contact Sky is at their customer service and cancellations number, 0844 826 8666 , as noted above.l However, you can also contact Sky by sending a letter to their postal address:

Sky Ltd
PO Box 43
West Lothian
EH54 7DD

You can also contact Sky on their website, via email or via their Facebook and Twitter accounts.



Number Direct is a telephone directory and call routing service and is not connected to Sky Cancellation. The direct contact number for Sky Cancellation can be found in the public domain or on their official website.