Siemens Customer Services UK

The contact number for Siemens is available directly from their website at no or lower cost

0344 892 8999

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Siemens is a German engineering company with origins going back to 1847. Though its global headquarters are in Berlin and Munich, it has been a successful business globally for many years. Siemens is Europe’s biggest industrial manufacturing company. Many people know it as a mobile phone brand, but Siemens left the telecommunications market after a buyout from Nokia in 2013. Throughout its history, the company has manufactured many different products. Siemens now works in automation, building technology, energy efficiency, healthcare, public transport, driving technology, and even financing. Siemens also produces home appliances for cooking, dishwashing, cooling or freezing, cleaning, and doing laundry or making coffee. You can order online or buy them from specialist shops.

Siemens Contact Numbers

Contact Siemens whenever you need customer support or advice.

Department
Opening Times
Customer Services
(Mon – Sun) 24/7
Care and Cleaning
(Mon – Sun) 24/7
Spare Parts
(Mon – Sun) 24/7
Warranties
(Mon – Sun) 24/7
Repairs
(Mon – Sun) 24/7
Careers
(Mon – Sun) 24/7

Customer Services

If you register for a My Siemens account on the website, the team can assist you with any technical issues. They can help you to register the appliances you own and place orders for more products. Find out more about promotions, such as 20% off accessories and cleaning products when you leave a review. You can also check safety updates for your model, in case Siemens identifies a common manufacturing fault. If you would prefer to visit a showroom before buying a product, call to locate your nearest Siemens dealer. The Siemens iQ Centre+ is a fully-working showroom.

Care and Cleaning

It is important to maintain your Siemens appliance with the appropriate care and cleaning methods. This will keep the appliance functioning properly for longer. Siemens offers accessories and care products specifically designed for your appliance. They can also provide advise on exactly how to use them to get the most out of your products and appliance. Siemens can give you tips on cleaning stainless steel surfaces or specific areas of your appliance with sprays, gels, cloths, scrapers, powders, or conditioners. You can even place an order to buy them.

Spare Parts

It is better to contact Siemens and locate original manufacturer parts than go looking online. Their team can advise you on where to buy the parts you need, if they are still in production, and how much they cost. They can guarantee that you will receive high-quality original parts to match your appliance. If you do not buy directly from Siemens, you may end up with lower-quality and defective parts which are not protected under a guarantee. You will need to provide your E-Nr model number. The advisor can help you to identify the spare part material number if you do not know it yourself.

Warranties

When you purchase a Siemens appliance, you should register it with them to activate your warranty. The standard manufacturer’s warranty covers the appliance against faults for 2 years. Some freestanding appliances are actually eligible for a free five-year warranty. This covers spare parts and engineer labour and call-out costs. If your standard warranty expires and the five-year warranty isn’t available for your appliance, you can pay to extend your warranty by up to 3 years. With an extended warranty there is no breakdown repair bill, and upgrades can cover accidental damage.

Repairs

If your Siemens appliance is not protected under a warranty, you can still book a repair if it stops working properly. However, this will cost at least £99. This fee covers the call-out and labour, so you will have to pay additional costs for any necessary replacement parts. You could also purchase a Domestic & General Repair Care Plan for an appliance. The monthly price depends on the age of the appliance. If it breaks down beyond economical repair during the plan, Siemens will replace the appliance with a brand new one.

Careers

There are many different careers available across innovative industry sectors. You could even work internationally, as Siemens operates in 190 countries. Search their careers website for vacancies which suit you. If you have some questions about a role or how to apply, send an e-mail to Recadmin.gss.gb@siemens.com. They will not accept speculative CVs at this e-mail address. You may also want to visit the careers website for BSH Limited. This is the company which sells home appliances for Siemens in the UK. You could work for Siemens through them instead.

Other Ways to Contact Siemens

Since Siemens has a 24/7 customer services helpline, you should always be able to contact them. If you are unable to connect by phone, then you can send an e-mail to contact@siemens.com instead. You can also follow Siemens on Facebook and Twitter. You are not guaranteed to receive a reply to comments or messages you send on these pages. If you have a complaint or a corporate request, then you could write a letter to the Siemens UK head office.

Department Address
UK Head Office
Siemens
Sir William Siemens Square
Frimley
Camberley
Surrey
GU16 8QD

DISCLAIMER
Number Direct is a telephone directory and call routing service and is not connected to Siemens. The direct contact number for Siemens can be found in the public domain or on their official website.