SIA Licence Contact Number

The contact number for SIA is available directly from their website at no or lower cost

0300 123 9298

Calls cost 7p per minute plus your standard network charge.

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SIA Licence contact numbers

Department
Opening Times
SIA Licence helpline Monday to Friday 9am till 5pm
 Apply for a licence Monday to Friday 9am till 5pm
Change your details Monday to Friday 9am till 5pm
Report lost, stolen or damaged licence Monday to Friday 9am till 5pm
 Renew your licence Monday to Friday 9am till 5pm
Complaints Monday to Friday 9am till 5pm

SIA Licence helpline

You can use this number to find out how much they cost and what discounts are available if you’re making multiple purchases. Before you apply for your licence you can use this number to find out what training you’ll need, what documents you need to provide to apply and how long it’ll typically take for your licence application to go through.

If you’ve already applied for your licence you can use this number to get an update to see what stage your licence application is at.

Apply for a licence

You can use this number to apply for a licence whether you’re applying through your employer or applying for yourself. If you are applying through your employer you must ensure that your employer is on the list of approved contractors.

Before you apply for your SIA Licence you’ll want to ensure that you meet the licensing criteria, which will save you time and money. So use the number above to find out what the licensing criterion is and ensure that you meet it before you pay for the licence which is non-refundable.

Change your details

You must let them know if you have changed your address, and you must inform them if you change your name. If you have changed your name you will need to provide evidence of the legal document which shows this, such as the marriage certificate, decree absolute or deed poll document.

Report lost, stolen or damaged licence

If it has been stolen you will have to report it to the police and get a crime reference number from them which you must share with the SIA. You won’t be charged for replacing your licence, and a new one will be sent to you with a new licence number.

If your licence has been damaged you must send the item to the SIA.

Renew your licence

The renewal costs the same as a new application too. You can apply to renew your licence four months before it expires and you’ll want to do this as soon as you can to ensure there is no period without a licence. Any time left from your old license will be added to your new one. Like applying for a SIA licence you and can renew through your employer or renew the licence yourself.

Complaints

When you phone this number you can make complaints about security staff as well as licensing decisions. The SIA aim to respond and resolve all complaints within 20 working days and give you a response that apologises, with an explanation of what happened and why, explain how you can take the complaint further if you’re not happy with the response, and review how they can do things differently to ensure it doesn’t happen again. If you’re not happy with the first response you can ask for it to be reviewed by a higher person, such as someone at the Deputy Director level.

SIA Head Office Location

Department Location
Head Office Security Industry Authority
PO Box 49768
London
WC1V 6WY

Calls cost £1.50 per minute plus your phone provider’s access charge. Minimum charge £1.50. Bill payers permission required. This is a Directory Enquiry Service provided by NewVenture2014. Customer Service Number 0333 009 5159. Please note this is not the SIA number.

DISCLAIMER
Number Direct is a telephone directory and call routing service and is not connected to SIA. The direct contact number for SIA can be found in the public domain or on their official website.