Contact Details For Sheilas’ Wheels

0843 658 6910

Sheilas’ Wheels is a car insurance brand in the UK which markets mainly to women. It is part of the Esure insurance group, but launched as its own brand in 2005. The advertising features three women (or “Sheilas”) in pink dresses, often driving in a pink car, and singing jingles about Sheilas’ Wheels car insurance deals. The name is based on the Australian slang term for women, although it is a British brand. Their insurance policies are also available to men, not just women. Changes to EU equality rules from 2011 – 2012 meant that Sheilas’ Wheels could no longer offer lower premiums exclusively for women. They still offer options like handbag cover and family-friendly repairers.

Sheilas’ Wheels Contact Numbers

Contact Sheilas’ Wheels for customer support seven days a week.

Department
Phone Number
Opening Times
Customer Services
0843 658 6910
(Mon – Fri) 8am – 8pm
(Saturday) 9am – 5pm
(Sunday) 9am – 2pm
Car Insurance
0843 557 3548
(Mon – Fri) 8am – 8pm
(Saturday) 9am – 5pm
(Sunday) 9am – 2pm
Make a Claim
0843 557 5189
(Mon – Fri) 8am – 8pm
(Saturday) 9am – 5pm
(Sunday) 9am – 2pm
Renew Policy
0843 658 6910
(Mon – Fri) 8am – 8pm
(Saturday) 9am – 5pm
(Sunday) 9am – 2pm
Cancel Policy
0843 557 3548
(Mon – Fri) 8am – 8pm
(Saturday) 9am – 5pm
(Sunday) 9am – 2pm
Complaints
0843 557 5189
(Mon – Fri) 8am – 8pm
(Saturday) 9am – 5pm
(Sunday) 9am – 2pm

Customer Services

Call 0843 658 6910 to contact Sheilas’ Wheels customer services. Get a quote for car insurance if you are interested in becoming a Sheila, whether you are a woman or not. They will guarantee the quote for up to 12 months as long as your details do not change during this time. You can call to ask about No Claims Discounts with Sheilas’ Wheels policies. The brand also offers home insurance for buildings and contents, with home emergency cover or family legal protection available as extras. You can get a discount of up to 20% on travel insurance if you are already a car insurance policyholder with Sheilas’ Wheels. Call to ask about these other insurance products not just for wheels.

Car Insurance

Car insurance cover at Sheilas’ Wheels comes with guaranteed repair work, courtesy car, handbag cover, and even a free over-the-phone counselling service. There is a whole bunch of bonus cover options available to add to your policy whenever you like. If you and your partner live in the same home, you can get a 10% multicar discount while still having separate policies. If you have any questions about your policy, then call 0843 557 3548 and give them your policy number to discuss the details. You should call if there is a problem with a payment, as missed Direct Debits can result in having to pay the full premium. If you have to make policy amendments, there will be a fee.

Make a Claim

Any time an incident which might result in a claim happens, call 0843 557 5189 to notify Sheilas’ Wheels. Even if you aren’t making a claim, they can protect you in case somebody else does later. If you do make a claim yourself, call to register the details and let them handle the rest of it. They will ask for the location, third party, and witness details, then arrange recovery and repairs as necessary. Call or e-mail [email protected] with any progress queries about an ongoing claim, including your reference number. You can call to make claims under any optional extra policies you may have, like Personal Injury Benefit, Hire Car Benefit, Key Cover, or Breakdown Cover.

Renew Policy

Sheilas’ Wheels will normally send you a renewal invitation around 4 weeks before the end date of your car insurance policy. If you want them to send it sooner, call 0843 658 6910 and ask for it up to 6 weeks before renewal is due. Sheilas’ Wheels can only calculate your next premium within 30 days of renewal. If you shop around and find a better quote, tell Sheilas’ Wheels and they just might be able to match it. Your policy might automatically renew, but if it doesn’t or you don’t want it to, contact Sheilas’ Wheels. If any details have changed which could affect your premium then you should call. You must give 4 days’ notice to change payment methods.

Cancel Policy

You can decide to cancel you Sheilas’ Wheels car insurance within 14 days of purchase to receive a full refund. Sheilas’ Wheels subtracts an administration fee of £26 from this total. If you want to cancel after this, then you’ll have to pay the premium for the period of cover received, plus a £60 cancellation fee. You can call Sheilas’ Wheels on 0843 557 3548 to discuss your options for cancellation. In some cases, it might be better to wait for your policy renewal date to avoid cancellation fees or any impact on your No Claims Discount. If you have made any claims during the period of cover then decide to leave Sheilas’ Wheels, you may have to pay your full premium plus fees.

Complaints

Most problems can be solved quickly if you contact Sheilas’ Wheels. Simply let them know about your issue by calling 0843 557 5189 and give them the chance to put things right. If they can’t fix it immediately, they aim to do so within three days of receiving your complaint. Call again if you are unhappy with the progress of a complaint or the resolution. Call to ask for an independent review or e-mail [email protected]. After they provide the final response, you can refer the complaint to the Financial Ombudsman if you are not satisfied with the solution from Sheilas’ Wheels. This is the last step in the complaints process, and their decision is binding.

Other Ways to Contact Sheilas’ Wheels

If you have an issue with Sheilas’ Wheels, the fastest way to resolve it is to call on the phone. When you can’t do that, you can always message them online. Contact Sheilas’ Wheels on Facebook and on Twitter, where customer service representatives are ready to answer your questions during office opening hours. You could contact them directly by e-mail at [email protected] as well. If you don’t mind waiting longer for a response, you could write a letter and post it to the head office. There are also offices for sales, claims, and administration at the addresses below. If you want a career with Sheilas’ Wheels, browse vacancies on the Esure Group jobs website.

Department
Address
Head Office
Sheilas’ Wheels
Esure Services Limited
The Observatory
Reigate
Surrey
RH2 0SG
Sales & Claims Office
Sheilas’ Wheels
Esure Services Limited
The Meridian
25 Quay Street
Manchester
M3 4AL
Sales, Claims & Admin Office
Sheilas’ Wheels
Esure Services Limited
The Equinox
19 Cadogan Street
Glasgow
G2 6QQ




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DISCLAIMER
Number Direct is a telephone directory and call routing service and is not connected to Sheilas Wheels. The direct contact number for Sheilas Wheels can be found in the public domain or on their official website.