Selfridges Contact Number

0843 557 3617

Selfridges (or Selfridges & Co) is a high-end department store chain in the UK. Harry Gordon Selfridge moved from Chicago in the US and founded the retail business in the UK. The first Selfridges store opened in London in 1909. This flagship store on Oxford Street was the second-largest store in the UK after Harrods. Selfridges was a success due to the marketing strategies of the founder. It advertises a luxury lifestyle and refined leisure, offering designer fashion and accessories as well as beauty, homewares, and gifts. The second store in Manchester’s Trafford Centre did not open until 1998, but was soon followed by another in Manchester Exchange Square in 2002, then another in Birmingham’s Bullring in 2003. The stores are known for their architecture and are culturally and socially iconic.

Selfridges Contact Numbers

Contact Selfridges using the following helplines for 24/7 support.

Department
Phone Number
Opening Times
Customer Services
0843 557 3617
(Mon – Fri) 12am – 12am
(Sat – Sun) 12am – 12am
Collection & Delivery
0843 208 5049
(Mon – Fri) 12am – 12am
(Sat – Sun) 12am – 12am
Returns & Refunds
0843 208 5050
(Mon – Fri) 12am – 12am
(Sat – Sun) 12am – 12am
Store Enquiries
0843 208 5051
(Mon – Fri) 12am – 12am
(Sat – Sun) 12am – 12am
Appointment Bookings
0844 248 2682
(Mon – Fri) 12am – 12am
(Sat – Sun) 12am – 12am
Selfridges Recruitment
0843 178 3537
(Mon – Fri) 12am – 12am
(Sat – Sun) 12am – 12am

Customer Services

Contact Selfridges customer services by calling 0843 557 3617 whenever you have a general enquiry regarding Selfridges & Co. Learn more about the company’s history and ethics, find out which designer brands are in their vast directory, or get more information about a certain item you have your eye on. If you are treating somebody special to a Selfridges purchase as a gift, enquire about the gift ordering options, from Selfridges gift cards to gift boxes and personal messages. If you frequently shop at Selfridges, enquire about loyalty benefits. There is an app available to download for tailored updates and easy ordering. Call if you experience problems when using the app.

Collection & Delivery

If you order from Selfridges online, they should send you e-mail updates regarding delivery. Call 0843 208 5049 if you are unable to track your order and it is later than expected. Selfridges delivers around the globe to 130 other countries, so you can call for assistance with international deliveries, too. If you are going to be near a store, you can order for collection and get 30 minutes free parking to pick it up as soon as the next day. Call if you have an issue with a collection. You can also get help if you pay for the Selfridges Plus unlimited delivery service. Orders can’t be cancelled once they’ve been despatched, so contact Selfridges as soon as possible if you want to cancel.

Returns & Refunds

Selfridges allows customers who change their minds to return their products within 28 days for a full refund. The items just need to be unused, with the seals, tags, and original packaging intact. Most items can be returned to a store for an exchange or refund. If you return something by post, you can only get a refund and not an exchange. Some products are not returnable at all, and for some designer brands you must call to arrange a complimentary courier collection. Call 0843 208 5050 if you need help with returning an item to Selfridges. Check what the best returns method is and how you will receive your refund, which usually depends on the original payment method.

Store Enquiries

If you have any questions about a Selfridges store, call 0843 208 5051 to get the answers. It is a good idea to be informed before you visit if you have never been to Selfridges before and aren’t sure what to expect. If there is something in particular you are looking for, whether it is a product or a service, call to find out if the closest store to you provides this. The brands and kiosks available depend on the store, as well as restaurants and some other facilities. Call to learn about all of the things you can do at a selected Selfridges store, from complimentary services to price lists for paid experiences. Find out if you can organize home delivery from a store or set up a wedding list.

Appointment Bookings

There are plenty of different services available within the Selfridges stores to make your shopping experience even more personal and luxurious. These include makeovers at various beauty kiosks and hair salons, advice for buying gifts, styling, personal shopping for women and men, fitting and tailoring, personalizing, repairs, catering, and the Quintessentially concierge services. Some stores have more on offer than others, and though they do accept walk-ins, it is better to book an appointment so that you won’t have to wait or be disappointed if a service is unavailable. Call 0844 248 2682 to make an appointment for any of their in-store services at the Selfridges store of your choice.

Selfridges Recruitment

Selfridges has its own careers website, where you can find all the relevant information about the roles available at Selfridges. You can search for vacancies and apply to them online, or call 0843 178 3537 if you have any questions about a job listing. Get more details on the recruitment process, from interview structure to induction and training, or internal development and employee benefits. There are many possible careers in retail or the head office. Any potential suppliers who want to provide products for sale in Selfridges should call to ask for the contact details for the specific area of the Selfridges buying department, so that you can pitch your business for their consideration.

Other Ways to Contact Selfridges

With support available from Selfridges customer services around the clock, it shouldn’t be too difficult to get in touch. You can contact Selfridges via their Facebook or Twitter pages if you need assistance. If you would rather send an e-mail and wait for a response that way, then contact [email protected] instead. There is also the option of writing a letter, which can be sent by post to the Oxford Street address. The customer services department and head office are located within the flagship store. As there are only four Selfridges stores, you can easily find the addresses and opening times online if you are making a trip and you want to visit one of the stores.

Department
Address
Head Office
Selfridges & Co
400 Oxford Street
London
W1A 1AB




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DISCLAIMER
Number Direct is a telephone directory and call routing service and is not connected to Selfridges. The direct contact number for Selfridges can be found in the public domain or on their official website.