Scottish Gas Customer Services Number – 0844 826 0232

0844 826 0232

Number Direct is a telephone directory and call routing service and is not connected to Scottish Gas. Calls cost 7p per minute to call plus your access charge which is set by your telephone operator. To contact Scottish Gas for free, the number can be found on their website. The Scottish Gas Customer Services number will help when you need to get in touch.

Other Scottish Gas Contact Numbers

Department Contact Number
Customer Services 0844 826 0232
Head Office 0844 826 0232
Emergencies 0844 826 0232

Scottish Gas Customer Services Opening Hours

Days Opening Hours
Monday to Saturday 8am-8pm

Scottish Gas Head Office Address

Department Address
Head Office Centrica plc
Maidenhead Road

Scottish Gas is a subsidiary of Centrica, one of the largest utilities companies in Europe. The quickest and easiest way to contact Scottish Gas is by ringing the Scottish Gas customer contact number, 0844 826 0232, which is available between 8am and 8pm from Monday to Friday, and between 8am and 6pm on Saturday. Unfortunately, the Scottish Gas contact number is not available on Sundays. You can still post letters, use the online contact forms and send emails on Sundays, however.

Why Would I Need To Call the Scottish Gas Phone Number?

You may need to call the Scottish Gas contact number for any number of reasons. You may wish to make an enquiry, report a problem, or ask about changing tariffs – whatever the reason, you can call our contact number for Scottish Gas to get through to their expert customer service team asap. Reasons to call include:

  • To find the best tariff for you
  • To report an emergency
  • To report a change in circumstance or pay a bill
  • To book an annual boiler service

Scottish Gas Customer Products and Services

Scottish Gas is a gas, electricity and heating provider. To find the tariff most suited to your needs, call Scottish Gas customer services.

There are a range of products and services provided by Scottish Gas including: electricity and gas installation; central heating and boiler services; plumbing and drains, home electrics and appliances cover; home insurance and energy saving products such as solar panels. Scottish Gas currently offers its customers support regarding “smarter living”, with energy saving tips, the offer of a free “smart meter”, and option of an annual boiler service and safety checking, which includes unlimited call-outs throughout the year.

When you have purchased your gas and electricity with Scottish Gas, you can collect Nectar points, a reward scheme also used in the likes of Sainsburys which allows you to collect points for rewards such as mini-breaks. For more about this incentive, call Scottish Gas customer services on 0844 826 0232.

Alternative Ways To Contact Scottish Gas

As noted above, the quickest and easiest way to contact Scottish Gas is by calling our Scottish Gas contact phone number, 0844 826 0232. This phone line is manned by dedicated customer service staff between 8am and 8pm from Monday to Friday, and from 8am to 6pm on Saturday. The line is not open on Sundays.

With the ability to contact the customer service staff of Scottish Gas directly at almost any time, you should be able to resolve any issue and find the answer to any inquiry by calling the phone line. The staff on the other end of the line are well-trained and well-equipped to find the source of your issue, solve it, and sen dyou on your way happy. Whether you’re calling about tariff changes, reporting an outage, leak or other emergency, or simply paying an outstanding bill, the customer service team at Scottish Gas can help you.

However, if calling the phone line is impossible or you can’t find a good time to do it, you can always get in touch with Scottish Gas by using the contact form on the British Gas Contact website, or by sending a letter to the following address:

British Gas
PO Box 227
S98 1PD

Or you can send an email to [email protected] at any time to tell them about your problem and open up a conversation for fixing it!

About Scottish Gas

As a subsidiary company of the utilities juggernaut Centrica, British Gas is one of the top energy providers in England, Scotland and Wales. Scottish Gas is simply the trading name of British Gas when operating in Scotland, rather than a distinct company – this way, the company can work seamlessly in the different countries, keeping service consistent across all their customers.

As one of the “Big Six” energy providers, British Gas is among the 6 largest and most expansive energy companies in the UK – and besides being one of the largest, it is certainly one of the oldest.

Founded in 1812 under the very straightforward name “The Gas Light And Coke Company”, the company was originally private, selling, as the name suggested, lighting gas and coke (a form of pure, concentrated carbon similar to coal that is a very efficient, hot-burning fuel) for public and industrial use. With the coming of the electrical revolution and the appearance of natural gas as a home heating fuel, The Gas Light And Coke Company evolved with the times, eventually becoming “British Gas” and being nationalised as a Government utility company.

Over that time, it thrived, growing to serve 12 million homes and keep 30,000 staff employed, generating a huge number of jobs and serving a huge proportion of the British Isles. The company was privatised by Margaret Thatcher’s government in 1986.

The willingness to look to the future, evolve with the times and adapt quickly to a changing world is undoubtedly the reason the company has survived over 200 years without collapsing, and it is an attribute that the company still possesses. Praised often for its forward thinking and readiness ot change for the benefit of its customers, recent examples of Scottish Gas’ flexibility include the acclaimed Hive smart technology, which allows you to control your home heating system via your smartphone and get information from your smart meter on an app, wherever you are, at any time.

British Gas believes that greater customer information and more control over the heating systems will let customers save money, since customers can more easily manage their heat usage and control their home heating systems more finely.

However, Scottish Gas is not entirely without criticism. In the past, it has faced severe backlash from customers, members of the press and industry regulators for raising its heating prices throughout the coldest months of the year. In 2013 the company raised its home heating gas prices by 10% between December and February.



Number Direct is a telephone directory and call routing service and is not connected to Scottish Gas. The direct contact number for Scottish Gas can be found in the public domain or on their official website.