Scotrail Phone Number

0843 208 2382

Do you travel by train around Scotland? Number Direct can transfer you to the Scotrail number.

Why would I call the Scotrail Customer Number?

  • To get live travel updates on delays or cancellations.
  • To book tickets for your chosen journey.
  • To find out about any extraneous circumstances that may affect your travel.

Scotrail Services

Scotrail is the brand name used for all Scottish regional and commuter services.  Some of the services that are included in the Scotrail network include cross-border trains, as well as central and Highlands services. One of the main Scotrail services is the Caledonian Sleeper train which is an overnight service from Scotland to London Euston, allowing you to beat the crowds and ensuring you reach your destination fully refreshed. Extra services onboard these trains include a hot or cold breakfast that can be delivered to your cabin. You can choose from a single cabin, two person cabin and whether you want to be in first class or not. If you are looking to book tickets, you can visit the Scotrail website which will give you train times and prices.

About Scotrail

Scotrail has been the name used for all Scottish railway services since 1983. In 2008, it was announced as the name for all Scottish franchised services, regardless of the train company operating them. The trains themselves also aim to incorporate a Scottish theme, with a Scottish flag and staff uniforms in a similar style. The livery will not be replaced when the franchise ends, but rather a sign will be added saying “Scotrail is operated by..”

Details Shared About New Scotrail Operator
 January 22nd, 2015

Councillors in Dumfries and Galloway heard more details about the new Scotrail franchise operator’s plans. Back in October, Abellio Ltd. won the contract and will run train services within the region from 2015 to 2025.

The council did however raise several concerns about the proposed changes. They were happy with the increase in services to and from Stranraer but they were concerned about the lack of direct services from Glasgow, meaning that people will need to change at Ayr. The extra services on the Nith Valley line were welcomed by councillors but they were disappointed that most of the changes on the line will not take place until 2017. Overall, they said that it looks like there are very few improvements being made in the area in comparison to other regions.


Scotrail plans extended Christmas services

December 10th 2013

Christmas is approaching ever closer. There are so many parties, events and things to do over the festive season, and sometimes it just isn’t appropriate to drive as you want to enjoy a mulled wine or hot cider.

Luckily for people in Scotland, their loyal rail operator Scotrail have announced that they are to extend their services over the festive period. Almost 600 additional carriages will be added to their existing trains during the run up to Christmas and New Year to cater for all those who don’t want to drive. Scotrail is also going to boost their daytime services in Glasgow and Edinburgh on Saturday December 14 and 21.

Night time trains between Glasgow and Edinburgh and Edinburgh/Dundee will also be expanded on those days, alongside Friday the 13th and 20th. Regional services between Lanark and Balloch will also benefit from extra carriages. Scotrail’s Managing Director has said that he hopes the extra carriages put in place will help people get home from their Christmas shopping and nights out over the Christmas holidays.

However, he did also stress that many services will still be extremely busy, so it is important to make sure you plan your journey ahead of schedule to ensure you get to your destination on time. He also pointed out that no trains will run on Christmas Day or New Years Day, but a limited Sunday service will be available on January 2nd.

If you wish to find out more about travelling over the festive period, please call the Scotrail number.


Number Direct is a telephone directory and call routing service and is not connected to Scotrail. The direct contact number for Scotrail can be found in the public domain or on their official website.