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Royal Sun Alliance Contact Numbers
|Customer services||8am till 6pm Monday to Friday 10am – 5pm Saturday and Sunday|
|Make a claim||8am till 6pm Monday to Friday 10am – 5pm Saturday and Sunday|
|Personal insurance||8am till 6pm Monday to Friday 10am – 5pm Saturday and Sunday|
|Motability||8am till 6pm Monday to Friday 10am – 5pm Saturday and Sunday|
|Business and commercial||8am till 6pm Monday to Friday 10am – 5pm Saturday and Sunday|
|Complaints||8am till 6pm Monday to Friday 10am – 5pm Saturday and Sunday|
|Reporting fraud and un-identified payments||8am till 6pm Monday to Friday 10am – 5pm Saturday and Sunday|
If you’re phoning to speak to the RS regarding life, pensions and endowments, as they no longer provide these policies anymore they can help direct you to the places you can phone instead.
When you phone this number you can also request to renew and make mid-term adjustments to your policies. When you do this you will need to provide your current policy number.
Make a claim
When you phone this number you will need to provide your policy number, some personal details and an explanation as to why you need to make a claim. It’s likely that the insurance provider will need to make an investigation into the claim, for which you will need to provide evidence. The customer service advisor will explain the steps you need to take next to make your claim. When you phone this number you can also ask for a suspected timeframe of when you can expect your insurance claim to go through.
When you phone this number you can find out details about the home, motor and pet insurance policies that are available to put in place. You can phone this number to get a quote on a policy you’re looking to take out, when you phone this number for this reason you will have to provide details to ensure they get an accurate quote for you.
If you would like to discuss multiple policies you can also request information on this when you phone the number above. The Royal Sun Alliance offer policies through many people including More Than, John Lewis, Tesco and Argos.
When you phone this number you can discuss the policies available for car customers and powered wheelchair and scooter customers. You can use this number to get direct quotes on your motability vehicles, as well as make changes or renew your current policy.
Business and commercial
When you phone this number you can discuss renewing policies, adding in or changing the terms of your policy or cancelling the policy if so needed.
You can also use this number to discuss risk management for your business, and what steps you need to follow to ensure that your business is a safe place for your employees.
Royal Sun Alliance aim to resolve your complaints within three business days, and they will send a letter confirming this when the issue has been resolved. If you are unhappy with the outcome of your complaint, you are able to take the matter to the Financial Ombudsman Service, and the RSA will provide details of how you can do this in your final correspondence with them.
Reporting fraud and un-identified payments
When you phone this number you can discuss matters with your details or bank account that is concerning you, and the trained advisor can offer assistance and advice on what you need to next, and who the best people to contact are.
If someone has fraudulently used your payment details to set up a policy through the RSA, you can use this number above to contact them and find out the steps needed to resolve the situation.
Royal Sun Alliance Head Office Address:
|Royal Sun Alliance||Bowling Mill, Dean Clough Industrial Park, Dean Clough, Halifax HX3 5WA|
Number Direct is a telephone directory and call routing service and is not connected to Royal Sun Alliance. The direct contact number for Royal Sun Alliance can be found in the public domain or on their official website.