Parcelforce Customer Service Contact Number

0844 453 0161

0844 453 0161

The parcel post division of the Royal Mail was established in 1883, although parcels continued to be delivered by train companies for a few decades. The Royal Mail was separated into three divisions in 1986, and the name “Parcelforce” was created in 1990. In 2012, Royal Mail announced that it was to invest £75 million in Parcelforce over four years, and this was to include the development of new processing centres in Lancashire, Hampshire and Cornwall. The “Parcelforce” name and brand is a registered trading name of the Royal Mail. As such, it is not only a successful postage and courier company in its own right, but a branch of British National Infrastructure, with the authority and reach to operate both delivery and reception in destinations all over the world. Parcelforce delivers more than one million parcels a day across 34 countries in Europe, and has depots, sorting offices and fleets operating all across the UK. The company’s head office is based in Milton Keynes, as listed below in the “alternative ways to contact Parcelforce” section. Parcelforce as a whole has 4,500 employees. Parcelforce’s UK hub is one of the largest buildings in the country, with the capacity to hold up to 58,000 parcels. The vision of Parcelforce is to become the UK’s most trusted worldwide carrier, and the Parcelforce customer service team has a good record of delivering client satisfaction.You can get in touch with the Parcelforce customer services team by calling 0844 453 0161.

Parcelforce Contact Numbers:

Department Contact Number Opening Hours
Customer Services 0844 453 0161 7 days a week
8am to 7pm
Head Office 0844 453 0161 7 days a week
8am to 7pm
Complaints 0844 453 0161 7 days a week
8am to 7pm

Customer Services – 0844 453 0161

The quickest, easiest and most stress-free way to contact Parcelforce is by calling the Parcelforce customer services number, 0844 453 0161, which is open from 8am to 7pm, every day of the week. The Parcelforce customer service line is manned between these hours by dedicated customer service staff who can help you resolve any issues you may have with the company. Parcelforce are one of the UK’s most popular and furthest-reaching delivery services, so the odds are good that you’ll one day either send a parcel through them or have one delivered to you via their services – which means you may have to call them to ask a question or report a problem. There are a number of reasons why you may need to get in touch, and the customer service team on the other end of the phone will be happy to help you with any issue. A few reasons you can get in touch with the customer services team are: if your parcel hasn’t been delivered when it was due to be delivered, your parcel has not arrived, you would like to rearrange a delivery, you would like to locate your parcel using the tracking number, the online tracker says that your parcel has been delivered but you have not received it, you would like to find out when your parcel will be delivered or you need to inquire about their services.

Head Office – 0844 453 0161 

The Parcelforce head office can be found in Milton Keynes and can be contacted for a number of reasons including if you need to inquire about how the company operates, where certain offices or depots are located across the country, you feel a complaint you have made has not been handled correctly and you would like a member of the team to investigate further and take further action if necessary, you can inquire about working for Parcelforce or you can inquire about anything else company related. The head office can be contacted by calling 0844 453 0161.

Complaints – 0844 453 0161

If you are unhappy about how your parcel has been delivered such as where it was left, if it arrived damaged or broken, you believe it was stolen, you suspect that your parcel was mistreated by an employee and the exterior packaging was damaged or you want to report a lost parcel get in touch with the complaints line on 0844 453 0161. A member of the team will investigate your complaint, make the appropriate action and get back to you regarding the outcome.



Number Direct is a telephone directory and call routing service and is not connected to Parcelforce. The direct contact number for Parcelforce can be found in the public domain or on their official website.