Parcelforce: Customer Service Contact Number

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Parcel Force is a service both individuals and companies can use to send parcels all over the world.

Parcelforce Contact Numbers

Customer Services

This line can be used to enquire about delivery prices, about returns policies, to organise a pickup, or for more information on other services with Parcel Force. If you need to make a complaint, or if you’re a business account holder, you will need to call the dedicated lines, which can be found in the table at the top of this page.

If you would like to track a parcel, you can find information below via the Parcel Tracking services.

Complaints

This line is direct, and someone will be able to help you as soon as possible. If this line is busy, which it can be at peak times, try calling another time.

You can make a complaint about where your parcel was left on your property, at the state the parcel was in, if the parcel was damaged or broken, or if you haven’t received your parcel. You can also make a complaint about a member of staff if this is what you wish to do. When calling this number, ensure you have your tracking number, which can be found in your confirmation email from Parcel Force.

Head Office

This line is automated, meaning you can choose the department you wish to speak with from a list. If you know the extension of the person you wish to speak with, you can enter it when the automated messages prompts you to.

Parcel Tracking

Although you can track your parcel on the Parcel Force website, you may also need to contact the parcel tracking service. You will also be able to find out any information on what to do if Parcel Force has lost a parcel.

Business Parcel Services

Creating a business account with Parcel Force means that you can save up to 45% on all the parcels you send to customers worldwide. If you open an account, you will also be able to set up a payment method with them, meaning that the process of sending a parcel will be easier overall.

Parcel Force Rewards

When you use Parcel Force, you can sign up to their rewards programme, which gives you the chance to win holidays and smaller items each month.