Parcelforce Customer Service Contact Number

0844 453 0161

Waiting for a package can feel like being kept on the edge of your seat until it arrives. Unable to leave the house in case it should arrive the second you go, it can be a frustrating experience – and doubly so if you’ve sent an important package to someone else with no way of knowing where it is, when it will get there – or even if it will get there. Then if something does go wrong, it can seem like there is no way of solving the problem or recovering the package – and your money. Our Parcelforce customer care line will put you in touch with Parcelforce customer service teams, who are dedicated to working through your problems, tracking your packages and sending you on your way happy.

How do I contact Parcelforce?

The quickest, easiest and most stress-free way to contact Parcelforce is by calling our Parcelforce contact phone number, 0844 453 0161, which is open from 8am to 7pm, every day of the week. The Parcelforce customer service line is manned between these hours by dedicated customer service staff who can help you resolve any issues you may have with the company. If you cannot call or if it proves too inconvenient, you can also use alternative contact methods listed below to get in touch with Parcelforce.

Why might I need to contact Parcelforce?

Parcelforce are one of the UK’s most popular and furthest-reaching delivery services, so the odds are good that you’ll one day either send a parcel through them or have one delivered to you via their services – which means you may have to call them to resolve an issue, solve a problem or register a complaint. There are any number of reasons why you may need to get in touch, and the customer service team on the other end of the phone will be happy to help you with any issue you’ve got – so don’t be afraid to pick up the phone!

Contact Parcelforce customer service if:

  • Your parcel hasn’t been delivered on time, or indeed at all
  • You need to re-arrange a delivery
  • You need to make a complaint
  • You wish to locate your delivery with a Parcelforce tracking number
  • You want to know whether a parcel has been delivered
  • You wish to get a rough time estimate for delivery
  • You need to enquire about a specific service or item

How the customer service team at Parcelforce can help

Parcelforce Worldwide is a UK and International parcel delivery service. To track your parcel, call our handy Parcelforce contact number, 0844 453 0161. The Parcelforce contact number is open every day of the week, so they’re always there when you need to sort something out!

The “Parcelforce” name and brand is a registered trading name of the Royal Mail. As such, it is not only a successful postage and courier company in its own right, but a branch of British National Infrastructure, with the authority and reach to operate both delivery and reception in destinations all over the world. Parcelforce delivers more than one million parcels a day across 34 countries in Europe, and has depots, sorting offices and fleets operating all across the UK. The company’s head office is based in Milton Keynes, as listed below in the “alternative ways to contact Parcelforce” section. Parcelforce as a whole has 4,500 employees. Parcelforce’s UK hub is one of the largest buildings in the country, with the capacity to hold up to 58,000 parcels. The vision of Parcelforce is to become the UK’s most trusted worldwide carrier, and the Parcelforce customer service team has a good record of delivering client satisfaction.

If your parcel has gone missing, they can help you track it, retracing its journey to discover any locations it may have wound up in and get it back on the road to its destination. If you need to rearrange a delivery, they’ll be able to contact the depots and staff in your area to ensure the new delivery is made on time, and if you want to locate your delivery with a Parcelforce tracking number, their internal tracking protocols will make sure you can quickly find your parcel in their system, wherever it is, and find out how long it will be there and how long it will take to rech its destination.

Alternative ways to contact Parcelforce

The quickest, most efficient and least stressful way to contact Parcelforce is simply to call the Parcelforce Customer Service Number, 0844 453 0161.

However, if you can’t call them for whatever reason, or if phoning in is inconvenient, you can also contact Parcelforce in a few other ways:

You can send them a direct message via a contact form on their website,k or send them a letter to the following address:

25 Caldecotte Lake Drive
Milton Keynes

A brief history of Parcelforce

The parcel post division of the Royal Mail was established in 1883, although parcels continued to be delivered by train companies for a few decades. The Royal Mail was seperated into three divisions in 1986, and the name “Parcelforce” was created in 1990. In 2012, Royal Mail announced that it was to invest £75 million in Parcelforce over four years, and this was to include the development of new processing centres in Lancashire, Hampshire and Cornwall.


Number Direct is a telephone directory and call routing service and is not connected to Parcelforce. The direct contact number for Parcelforce can be found in the public domain or on their official website.