NHS Pensions Contact Number

0844 826 0692

Why call NHS Pensions?

There are a number of reasons you may want to contact the NHS regarding pensions but here are a few:

  • You work for the NHS and are having trouble setting up for your pension.
  • You are concerned about the security of your pension.
  • You have requested a payment for a pension event and haven’t received the money.
  • You have had a bereavement and are entitled to financial support.
  • You wish to opt out of the 2015 pensions scheme.

What Does NHS Pensions do?

The NHS Pension Scheme was created in 1948, and is part of the NHS reward package, holding title as the largest administered public sector in Europe, paying pension benefits to over 750, 000 pensioners every month. The scheme is open to ‘members’ which can be employees from the NHS, full time and part time, and other approved organisations, allowing people to save safely and effectively, ahead of their retirement.

Pension Schemes

The newest NHS pensions scheme opened on 1st April 2015, and is for all new NHS pensions members. It is also available to support those without protection who moved over from previous 1955 and 2008 pension schemes. The scheme provides pension pay for all members, the amount based on career pay. The current rates are between 5% and 14.5 %, if you include tax relief these will total to between 4% and 8.7%. An NHS worker’s employer will contribute 14.3 %.

When you start working for the NHS, you will be automatically be included into the pension programme, but the scheme is voluntary, so you can opt out if you wish. Many workers find the scheme beneficial as the total amount is deducted from your monthly pay, which means less of your income is taxable.

History of NHS Pensions

The new NHS 2015 pension scheme came in effect on the 1st April and is a result of disagreements back in 2011, following Government proposals to make changes to public sector pensions, which resulted in union member strikes. As a result of the strikes, came the Proposed Final Agreement for the NHS pension scheme. New joiners, have joined the 2015 NHS pension scheme, and the majority of those that are previous members of the 1995-2008 scheme will automatically move over to the new scheme. However, some old scheme members will retain rights to remain in the 1995 scheme, which means they are ‘protected’ from the move. NHS also helps other employers to deliver the NHS pension scheme effectively for their own company/organisation. Today, the NHS pensions scheme is thought to have about 1.35 million actively contributing members. Since the 2008 pension scheme, the normal retirement age has changed from 60 to 65 and the overall pension pay has also increased and it works simply by allowing members to increase their contributions in order to receive a greater benefit.


As previously mentioned, some people were entitled to ‘protection’ when the new pensions scheme was put into action and the terms and conditions were changed. The eligibility for the tapered protection was somewhat specific; if you were more than ten years but less than 13 from your normal pension age from the 1 April 2012, you are entitled to protection from the new 2o15 scheme. If you did not fit these requirements, you moved to the new scheme, unprotected. If you join the pensions scheme now, you will of course, be under the rules and regulations of the 2015 scheme.

To calculate your state pension and your normal pension age by going to the Government website, where you will find a calculator.

'Brexit to Cost Pensioners £32,000

May 31st 2016

Chancellor George Osbourne has issued a shocking statement that warns pensioners of the effects that leaving the EU could have on their finances. It is thought that this is all in a bid to win over older voters, who are thought to be more likely to turn out to vote on the 23rd June. Osbourne’s warning states that the average pensioners could lose around ¬£32, 000 off their wealth. He states that a Brexit vote could see pensioner’s homes having their value undermined, and with a sell off of the pound to the foreign exchanges on the horizon, the value of pension savings could take a knock, as inflation is driven up.

Project Fear

Osbourne¬† has close involvement educating the British public about the negative effects of leaving the EU, it seems he has chosen to target older voters, perhaps hoping his warnings will hit a bigger nerve with them. Osbourne has claimed that he feels responsible to protect people’s livelihoods, but it seems the former pension’s secretary Iain Duncan Smith has seen straight through this, accusing him of using this as an excuse to take attentions away from the hottest debate-driven topic of the moment: the migrant crisis. Is the threat towards pensioners just another load of stark warnings that seem to be rapidly emerging from Brexit as the voting date gets closer. A letter from more than 250 economists has been signed warning that Brexit is a giant threat to the economy.



Number Direct is a telephone directory and call routing service and is not connected to NHS Pensions . The direct contact number for NHS Pensions can be found in the public domain or on their official website.