Phone Number For National Rail Enquiries

0843 557 3528

If you’re planning a journey or need to rearrange your route, call the National Rail Enquiries number for quick and easy guidance.

Enquiries To The National Express Number Can Include The Following:

  • You want to check the train times
  • You want to book tickets
  • You need a refund or wish to make a complaint
  • You need to replace a lost rail card

Why Call The Number For Enquiries At National Rail?

National Rail is used by the Association of Train Operating Companies as a general term to define the passenger rail services that run in Britain. A full timetable of National Rail services can be obtained from the website and for details of services near to you you can call the National Rail Enquiries phone number.

The company should not be confused with Network Rail. National Rail deals with the passenger aspect of the railway service, whereas Network rail deals with technical details such as the tracks. The predecessor, British Rail, passed along a number of traits when it was privatised in 1993. Some of these include the use of the famous double-arrow symbol and the ticketing structure.

Some rail services in the UK, such as Manchester’s MetroLink or Sheffield’s SuperTram are not part of the National Rail network.

To discuss bookings, refunds and ticket issues, the National Rail phone number is available to call.

National Rail Origins

The company’s logo was introduced by the Association of Train Operating Companies in 1999, following the creation of the Railways act in 1993 and was used on public timetables from September that year. In 2003 the Journey Planner website was launched, an extremely useful tool allowing customers to plan their journeys and calculate how much the tickets will cost them. The technological developments continued, in 2009 a 24/7 live disruption service was launched on Twitter, with a mobile site following in 2011 and an iPhone app in 2012.

Number Direct is a telephone directory and call routing service and is not connected to National Rail Enquiries . The direct contact number for National Rail Enquiries can be found in the public domain or on their official website.