MBNA Card Services Contact Number

0843 596 3139

MBNA (or the Maryland National Bank of America) was a holding company and regional bank operating out of Maryland until its absorption into The Bank of America in 2006. Before that, it was a holding bank and an independent financial operator – now, its financial expertise has been directed into making it an expert credit card provider and credit management company.

Contact MBNA For A Number Of Reasons Including:

  • To get details on the credit cards available
  • Discuss a billing issue or
  • Make a complaint about the service
  • To make sure your online credit details are protected
  • To report a breach in your online account
  • To review your credits scores
  • To received assistance with the card services app

mbna contact number

A Few More Useful MBNA Contact Numbers:

MBNA Phone Number
MBNA Head Office 0843 596 3139
MBNA Credit Management 0843 596 3139
MBNA Complaints 0843 596 3139

MBNA Head Office Opening Hours:

Day Opening Hours
Monday to Friday 11am – 11pm
Saturday and Sunday 11am – 1pm

MBNA Head Office Address:

Head Office Address
MBNA Stansfield House
Chester Business Park

What Can MBNA Help With If You Contact?

MBNA Corporation is a bank holding company and credit card issuer, specialising in affinity cards branded in a particular organisations’ name and colours. MBNA contact details are available here.

mbna contact number

MBNA customers can access their accounts via their phones.

Some of the cards they currently offer include charities such as the RSPCA, football clubs including Liverpool FC and websites like Amazon.These cards often have a incentive, the football and charity cards make a donation to the organisation at no cost to you. MBNA is now owned by the Bank of America since 2006.  This deal meant that MBNA was renamed to Bank of America Card Services. At the time of the merger, almost 26,000 people were employed around the world.

The company have had their fair share of controversies. In Ireland, MBNA was accused of calling customers who were behind on payments up to eight times a day, sparking claims of harassment and in 2009, the company admitted to over-charging 500,000 Irish customers. Similarly, in the UK, MBNA has come under fire for its rules where payments are allocated to the debt with the highest interest rate first. The MBNA headquarters have been based in Delaware since 1995, however its UK headquarters are in Chester. They are one of Chester’s highest individual employers and support local charities around the area. To find out more about the charities they support, call the MBNA contact number.

How Did the MBNA Originate?

MBNA was founded in 1982 by a group of financial executives headed by Charles Cawley.  It was named Maryland Bank National Association before becoming the acronym we know today. The companies first offices were in a converted supermarket. MBNA began to issue credit cards to the UK in 1993 and are currently celebrating their 20th anniversary of providing for the UK.

MBNA Card Services App

MBNA have recently introduced a card services app for its private and business customers. The app was designed to allow MBNA customers to manager their accounts easily, make payments without a fuss, view recent transactions on his or hers account and to give quick and precise account summaries.

The app is free to download on all iOS and android devices.  To use the app you must be registered with the MBNA online card services.  The app takes bank security extremely serious and requires all users to have a username and personalized password which will be requested everytime they log in.  If you are inactive for more than 5 minutes once you log in, the MBNA card services app will immediately log you back out.

If for any reason you find yourself outside the range of wifi or internet connection, there is a similar service MBNA provide where customers can use the mobile text services. This requires the customer to send a text, compily with security questions and measures and then is updated with a statement of their account.

What type of credit cards do MBNA offer?

mbna credit cards

An MBNA Credit Card

MBNA are known for providing a wide range of different financial options with their credit cards. Some of MBNA’s most popular cards include;

  • MBNA Platinum Credit Card
  • MBNA Low Rate Credit Card
  • The MBNA More Rewards Credit Card Account
  • MBNA Everyday Credit Card

All cards are designed for the individual customer and all provide fantastic perks and advantages. Every card account comes with paperless statements, free online card services, 24 hour fraud protection against online crime and a UK based customer service call centre.

MBNA Football Credit Cards

One unique product MBNA provides UK customers is MBNA football credits cards. These credit cards are focused for football fans who are devoted to their clubs. They all offer a similar rate and depending on club, you may receive extra rewards and points for merchandise and tickets to the team you love.

The teams available in this offer are ;

  • Arsenal FC
  • Chelsea FC
  • Liverpool FC
  • Manchester United FC
  • Totteham Hotspure FC
  • Aston Villa FC
  • West Ham United FC
  • Rangers FC

How to be eligible for MBNA Credit cards

If you are thinking about applying for an MBNA credit card, there are certain requirements an applicant must live up to. These requirements include ;

  • Applicants being over the age of 21.
  • Information on your previous applications for credit.
  • A look into your credit score history to look for any major issues.
  • Not being bankrupt in the last 6 years.
  • Not having any CCJ’s.
  • Having a permanent residence in the UK for the last 3 years.
  • Being registed on the Electoral register.
  • If you met the requirements for a credit card, there is a chance MBNA will require an eligibility check from the applicant. This means you will be asked a series of questions about your situation and may even be required to place a deposit down to secure your account. This deposit is usually returned after a set certain period of time.

How does Credit work?

Credit is essentially the borrowing of money with an agreement to pay it at a later date. It is designed to allow the borrower flexibility in their financial situation and to allow the loaner a chance to make profit.



Number Direct is a telephone directory and call routing service and is not connected to MBNA. The direct contact number for MBNA can be found in the public domain or on their official website.