Maternity Allowance Contact Phone Number

0843 320 9135

maternity allowance contact numberIf you are a new or expecting parent, the Maternity Allowance contact number is a crucial helpline. This is a benefit that people who are pregnant can be awarded by the government. We have all the information you might need about how much money you will earn, how to claim Maternity Allowance and who is eligible for the benefit.

Why Might I Call The Maternity Allowance Number?

Contact the Maternity Allowance phone number UK to do any of the following:

  • Find out if you are eligible to claim it
  • Find out how much you will earn with Maternity Allowance
  • Find out if your other benefits are affected by Maternity Allowance
  • Enquire about the form to claim for Maternity Allowance
  • Find out more about statutory maternity allowance
  • Report a payment that has not been made
  • Make a comment or complaint about the service

Some Useful Maternity Allowance Contact Numbers

Department Contact Number
Department of Work and Pensions Office 0843 320 9135
Maternity Allowance Enquiries Line 0843 320 9135
Work and Pensions Benefits Contact Number 0843 320 9135
Benefits Emergency Contact Line 0843 320 9135
Complaints Line 0843 320 9135

Maternity Allowance Phone Line Opening Hours

Day Opening Hours
Monday 08:00 – 20:00 (8am – 8pm)
Tuesday 08:00 – 20:00 (8am – 8pm)
Wednesday 08:00 – 20:00 (8am – 8pm)
Thursday 08:00 – 20:00 (8am – 8pm)
Friday 08:00 – 20:00 (8am – 8pm)
Saturday 09:00 – 16:00 (9am – 4pm)
Sunday 09:00 – 16:00 (9am – 4pm)

Department of Work and Pensions Postal Address

Company Head Office Postal Address
The Department of Work and Pensions Caxton House
Tothill Street


Who Is Able To Claim Maternity Allowance?

You will be able to claim Maternity Allowance if you are employed but cannot get Statutory Maternity Pay. Some people may not be able to get Statutory Maternity Pay if they have not worked at their current company long enough to quality. Others may not be able to get it because their pay is less than £111 per week or they have just left their employment. You will not, however, be entitled to Maternity Allowance if you are unemployed have not been in work for a while.

There is often some confusion about how long you can be out of work and claim Maternity Allowance. This is because, as stated above, the government says people who are unemployed but have recently been in work can claim Maternity Allowance, but those who are unemployed and have not been in recent work cannot. Generally, those who have worked for at least 26 weeks in the 66 weeks before the due date can claim. However, If you are not in employment, call the Maternity Allowance telephone number to find out whether you are eligible for certain.

You will also be eligible if you are self-employed and pay Class 2 National Insurance contributions or have a Certificate Of Small Earnings Exception.

Maternity photosHow Much Will I Earn On Maternity Allowance?

The exact amount that you will get depends on your individual circumstances. For a more accurate figure, you will have to call the DWP Maternity Allowance contact number and speak to an adviser. However, the amount will be either of the following:

  • £138.18 per week or 90 per cent of your weekly earnings (depending on whichever is less) for up to 39 weeks
  • £27 per week for up to 14 weeks

The Maternity Allowance you receive will be paid into your bank account, building society account or credit union current account. This will be deposited every two or four weeks. If a payment has not been received, you should contact the Maternity Allowance phone number as soon as you can.

Maternity Allowance will not affect your tax credits but it may cause you to earn less money from other benefits. These include: Carer’s Allowance, Bereavement Benefits, Income Support, Housing Benefit, Employment And Support Allowance and Council Tax Reduction. If you are on Jobseeker’s Allowance this will be terminated until your baby has been born.

How To Claim Maternity Allowance

You can print the Maternity Allowance claim form, known as the MA1, off the official government website. This can be posted to the address listed on the document once it is completed. It can also be filled in online and submitted digitally. The form requires you to fill in your personal details, employer’s information, any details about benefits you are receiving, and more. Call the Maternity Allowance contact telephone number for more information about the Maternity Allowance claim form or methods of how to claim Maternity Allowance.

money-benefitsAm I Entitled To Statutory Maternity Allowance Instead?

You will qualify for the statutory maternity allowance, known as Statutory Maternity Pay (SMI), if you have been employed at a workplace for a continuous 26 week period. You must also have been earning an amount equal to the lower earnings limit of £111 per week. If you meet both of these elements, you should be able to claim the  statutory maternity allowance.

Employees must give the correct notice to claim the SMI. Notice is generally at least 15 weeks before the baby’s due date. They must also provide medical evidence of their pregnancy. This will usually be a letter from your GP or an MATB1 certificate for certain professions. If you have been refused Statutory Maternity Pay, you should call the Maternity Allowance helpline number as soon as possible.

Information About Paternity Pay And Leave

Paternity pay and leave is when someone takes a little time off work because their partner is having a baby. You will often be eligible for one or two weeks of Ordinary Paternity Leave. The start and end dates for this must be taken within 56 days of a child’s birth. 28 days notice must be given to your employer in order to take the time off.

If the other partner in a couple returns to work, you could potentially apply for 26 weeks of paid paternity leave. This is known as Additional Paternity Pay. Leave for this option will begin within 20 weeks of the birth and must end before the child’s first birthday. Six weeks notice must be given to employers in this instance.

The weekly pay that you can expect from both ordinary paternity pay and additional paternity pay is the same as that for Maternity Allowance. It’s £188.18 per week or 90 per cent of your average weekly earnings depending on which is lowest.

If you require more information about applying for paternity leave, you can call the Maternity Allowance information number for advice. Applications must be done with your employer by submitting the SC3, SC7, SC8, SC9 or SC10 forms which can be found on the paternity leave page.

More About Maternity Allowance Contact

The Maternity Allowance is issued from the Government through the Department for Work and Pensions. It is eligible to any woman who works but isn’t entitled to Maternity Pay. If you need any further information about Maternity Allowance, you can visit the Maternity Allowance website run by

Maternity Allowance FAQs

How is maternity allowance calculated?

The average is calculated by adding together your total gross earnings for the 13 weeks of your test period and then dividing the number by 13. Maternity Allowanceis tax free and paid every four weeks in arrears

When can I get maternity allowance?

You are eligible for maternity allowance for for 39 weeks if you meet one of the following criteria:

  • You are employed, but not eligible for standard maternity pay
  • You are self-employed and pay Class 2 National Insurance for at least 13 of the 66 weeks before the baby is due – the amount received depends on the amount paid
  • You’ve only recently stopped working

In addition to this, in the 66 weeks before the baby is due you must have been:

  • Employed or self-employed for at least 26 weeks
  • Earning at least £30 per week for at least 13 weeks, which need not be consecutive

You may still qualify if you’ve recently stopped working. It doesn’t matter if you had different jobs or periods of unemployment.

Who can I contact to arrange maternity allowance?

The quickest, simplest and most efficient way to arrange Maternity Allowance is to use the Maternity Allowance contact number, available on 0843 320 9135. This number will connect you to professionals who will be able to answer any question you may have and set up your maternity allowance for you. You can also get started on Maternity Allowance by visiting the official site.



Number Direct is a telephone directory and call routing service and is not connected to Maternity Allowance. The direct contact number for Maternity Allowance can be found in the public domain or on their official website.