LG UK Customer Helpline

0843 557 3702

LG is a South Korean electronics company which operates around the globe. Founded as Goldstar in 1958, LG became Lucky Goldstar after merging with Lucky Chemical Industrial Corporation in 1995. Today the company simply goes by LG Electronics. They use these initials in their slogan, “Life’s Good,” to promote their consumer electronics. The most popular LG products are televisions and mobile devices, including phones, tablets, and smartwatches. LG also manufactures entertainment systems and home appliances, from gaming monitors to microwaves. According to its most recent annual reports, the company has a revenue of more than £42 billion.

LG UK Contact Numbers

Contact LG for assistance with their UK products, except on Sundays.

Department
Phone Number
Opening Times
Customer Services
0843 557 3702
(Mon – Sat) 9am – 6pm
Registration
0844 248 2721
(Mon – Sat) 9am – 6pm
Spare Parts
0844 248 2723
(Mon – Fri) 9am – 5pm
Warranty
0844 248 2724
(Mon – Sat) 9am – 6pm
Repairs
0844 248 2725
(Mon – Sat) 9am – 6pm
Careers
0844 248 2726
(Mon – Sat) 9am – 6pm

Customer Services

Contact LG UK customer services by calling 0843 557 3702 if you have a question regarding an LG device or home appliance. If you are overwhelmed by choice when you look online, speak to an LG representative. They can help you to find the product which matches your specifications and budget as closely as possible. You can call to find your local LG stockist if you would prefer to shop in person. If you know the specific product you are going to buy, check with LG which stores have it in stock before you make the trip. They could also tell you the recommended retail price so you know what to expect. Call for help if you need a product’s model number and do not know it.

Registration

It is important to register your product with LG as soon as you have bought it. This makes it easier to contact LG about the warranty, and for them to contact you about any product updates. Uploading your proof of purchase details will mean that you can never lose them. You need to create an LG account on their website in order to register your products. This is not the same as an LG Smart World account. If you experience difficulties with accessing or creating an account, call 0844 248 2721 for website support. Advisors can guide you through the registration process if you can’t locate your product model or the model number from the available selection.

Spare Parts

Genuine LG spare parts and accessories are available from 4ourhouse on behalf of LG. You can purchase matching parts for your LG home appliances, including dishwashers, fridge freezers, washing machines, microwaves, tumble dryers, and vacuum cleaners. You can also find new parts for your mobile and television or entertainment system accessories. Next day or standard delivery is available depending on how urgently you will need the replacement parts. You can also collect an order from a DPD pick-up point. Call 0844 248 2723 if you need help identifying the spare parts you need to buy. LG can track them down for you and put you in touch with 4ourhouse to order them.

Warranty

The standard warranty for an LG product is either 12 months or 24 months, depending on the product. Specific parts of appliances like washers, dryers, fridges, and freezers might have an extended warranty of 10 years for those parts only. You can purchase warranty extensions or upgrades for your LG product to keep it covered past the standard warranty. LG will sometimes offer a free extended warranty promotion for a specific product type. Call 0844 248 2724 if you wish to register your product for a warranty or you need to make a claim against your current warranty. LG will only carry out repairs for manufacturing faults, not in the case of accidental damage.

Repairs

If your LG product is not working the way it should be, call 0844 248 2725 to discuss repairs. An LG advisor can troubleshoot with you over the phone to identify the issue and how to fix it. If it is necessary for an engineer to visit or for you to post your device to LG, they can arrange this for you. They do not supply a list of local repair providers, because they organize the repairs directly themselves. Currently, you cannot track the status of your repair online, but you can call to discuss any progress if you require an update. When you are calling, make sure that you have your model number and serial number ready. You will also need to provide your personal details.

Careers

LG Electronics may be a corporation, but they invest in the development of their employees. They claim to foster a welcoming environment with plenty of opportunity for growth in the business. You could end up working in their UK offices in Weybridge or Warwick, or at one of the international LG offices around the world. Call 0844 248 2726 and ask to speak to HR or the recruitment team at LG if you would like to discuss your future with their company. Find out about training and educational programmes as well as employee benefits when working for LG. You can work in research & development, production, marketing, or support. Find out how the application process works.

Other Ways to Contact LG UK

Should you be unable to reach LG by phone, try online methods instead. Their website features an internal e-mail form for you to submit enquiries. You can also send e-mails directly to [email protected]. An LG customer services representative should respond to your e-mail within 24 hours. If you would rather not wait, you can speak to one of these representatives at LG in real time using the live chat. This function is only available between 9am and 5pm from Monday to Friday. You can follow LG UK on Twitter and Facebook for news, but messages might not receive a reply. If you have the time to write and post a letter, you can send queries or complaints to the LG UK head office.

Department
Address
UK Head Office
LG Electronics UK & Ireland
Velocity 2
Brooklands Drive
Brooklands
Weybridge
KT13 0SL




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DISCLAIMER
Number Direct is a telephone directory and call routing service and is not connected to LG. The direct contact number for LG can be found in the public domain or on their official website.