Kwik Fit Insurance Contact Number

0843 557 3598

Kwik Fit is a leading car service company in the UK. There are more than 600 Kwik Fit Centres throughout the UK and Ireland, which are often open 7 days a week. They offer services and repairs for vehicles, which includes tyres, windscreens, brakes, exhausts, air conditioning, oil changes and MOT tests. Kwik Fit Financial Services was the arm of the business offering insurance. Ageas UK Limited acquired the business in 2010. ITOCHU Corporation acquired the retail centres in 2011. After 22 years in business, Kwik Fit Financial Services closed down in 2017. Policyholders can still receive customer support from Ageas UK Limited, but they don’t accept new Kwik Fit Insurance customers.

Kwik Fit Insurance Contact Numbers

Existing customers can contact Kwik Fit Insurance on these numbers.

Department
Phone Number
Opening Times
Customer Services
0843 557 3598
(Mon – Fri) 8.30am – 7pm
(Sat – Sun) 9am – 2pm
Home Insurance
0844 826 0546
(Mon – Fri) 8.30am – 7pm
(Sat – Sun) 9am – 2pm
Car Insurance
0843 557 3598
(Mon – Fri) 8.30am – 7pm
(Sat – Sun) 9am – 2pm
Breakdown Insurance
0844 826 0546
(Mon – Fri) 8.30am – 7pm
(Sat – Sun) 9am – 2pm
Insurance Claims
0843 557 3598
(Mon – Fri) 8.30am – 7pm
(Sat – Sun) 9am – 2pm
Complaints
0844 826 0546
(Mon – Fri) 8.30am – 7pm
(Sat – Sun) 9am – 2pm

Customer Services

Contact Kwik Fit Insurance customer services by calling 0843 557 3598. You can call with enquiries, but unless you are already a customer then you cannot purchase insurance. If your existing policy is due to renew, call in advance to discuss your options. Call if you have any trouble making a payment or settling an outstanding balance. If you pay by Direct Debit your payments should automatically authorize, and your policy will automatically renew when it expires. If you decide to cancel your Kwik Fit Insurance policy, call to notify them. Cancellation will incur a £50 administration fee for car insurance or £30 for home insurance. Optional extras and breakdown are free to cancel.

Home Insurance

If you have Home Insurance with Kwik Fit, call 0844 826 0546 regarding your policy. You might have taken out the contents cover, contents optional additional cover, buildings cover, or buildings optional additional cover. Contact Kwik Fit if you have concerns about any aspect of your home insurance policy. You should call to notify Kwik Fit if you move to a new address, or there is a change in occupancy, occupation, or building work. Kwik Fit reserves the right to amend your premium or cancel your policy as a result of changes, especially if you do not report them to Kwik Fit. You can call to amend your cover for additions to the contents of your home and personal possessions.

Car Insurance

Call to inform Kwik Fit about anything which will change your car insurance cover. This includes getting a new or extra car, worsening health conditions, or changing address, job, or vehicle use. You can call if you want to cover another driver or if you modify your vehicle. Changes may result in higher or lower premiums, or termination of your policy. You can contact Kwik Fit on 0843 557 3598 regarding car insurance. Your insurance policy might be comprehensive, third party fire and theft, or third party only cover. Call if you are unsure about the terms of your policy. You should report it if you are involved in any kind of motoring incident, even if you aren’t making a claim.

Breakdown Insurance

Kwik Fit Insurance offers four levels of breakdown cover for policyholders. These are Kwik-Assist Roadside, Kwik-Assist Roadside Plus, Kwik-Assist Full UK Recovery, and Kwik-Assist Full UK and European Recovery. Basic cover offers roadside assistance and local vehicle recovery up to 20 miles. The Plus option entitles you to transportation or an overnight stay for up to £250 if you need it. Full UK Recovery offers this as well as assistance anywhere in the UK, including your own home. European Recovery is much more extensive. Call 0844 826 0546 to discuss the Kwik-Assist breakdown insurance policy if you are an existing customer. You can phone to extend or reduce your cover.

Insurance Claims

If you need to make a claim against your Kwik Fit Insurance policy, call 0843 557 3598. Call to claim on your home insurance, including any optional extras you purchased with your policy. Customer services can transfer you to the right person to make claims for gadget cover, excess protection, personal accident, key cover, garden cover, home emergency, or your general policy. The same goes for car insurance and optional extras under that policy, which includes breakdown cover, foolproof cover, windscreen cover, and any others. You can call for roadside assistance under breakdown cover in the event that your car breaks down. Contact the police for crime reference numbers.

Complaints

Kwik Fit and their insurer hope to provide the highest quality service. If they ever let you down, then call 0844 826 0546 to complain. Ask to speak to a Customer Service Manager if you feel that your complaint is not being handled properly. You should explain your concerns and provide your customer reference number so that they can build and track your complaint case. Initially, they will try to resolve the problem in 3 working days. If this is not possible, they will contact you within 5 days to explain what is happening. They aim to take no longer than a maximum of 20 working days. If you are not happy with their final resolution, contact the Financial Ombudsman after eight weeks.

Other Ways to Contact Kwik Fit Insurance

Since Kwik Fit Insurance closed its doors for good, they do not have a large customer services presence. You can still try to contact them via social media on Facebook or Twitter. However, this doesn’t guarantee that you will receive a response when you need one. You can also try to e-mail the team directly at [email protected] or [email protected]. It may be much slower, but you also have the option of writing letters. Post your written complaints or enquiries to either of the addresses below. You should not try to contact a Kwik Fit service centre about Kwik Fit Insurance. They are a separate part of the business, so they will not be able to assist you.

Department
Address
Customer Services
Customer Relations Manager
Kwik Fit Insurance Services
Deansleigh House
Deansleigh Road
Bournemouth
Dorset
BH7 7DU
Head Office
Kwik Fit Insurance Services
Ageas House
Hampshire Corporate Park
Templars Way
Eastleigh
Hampshire
SO53 3YA




Advertisment

DISCLAIMER
Number Direct is a telephone directory and call routing service and is not connected to Kwik Fit Insurance. The direct contact number for Kwik Fit Insurance can be found in the public domain or on their official website.