Kindle Customer Helpline

0843 557 3643

A Kindle is an e-reader device from the series designed by Amazon, first introduced in 2007. The name “Kindle” is meant to be a metaphor for lighting a fire of excitement for reading. This branding goes along with Amazon Fire tablets, which have the Kindle app. Actual Kindle devices are intended for reading only, with few other uses which could cause distractions. Earlier Kindle generations did not have touch-sensitive screens, and versions like the DX had keyboards. They are designed to reduce glare from the sun on a device screen and allow you to carry multiple books with you at once. There are millions of e-books available to buy or download for free in the Amazon online store. Other versions of the Kindle include the Paperwhite, the Voyage, and the Oasis. Developments include built-in LEDs and new page-turning features. The Amazon Kindle is one of the most popular e-readers on the market.

Amazon Kindle Contact Numbers

Contact Amazon on these helplines for Kindle customer support.

Department
Phone Number
Opening Times
Customer Services
0843 557 3643
(Mon – Sun) 24/7
Kindle Registration
0843 178 3414
(Mon – Sun) 24/7
Kindle Billing
0843 178 3415
(Mon – Sun) 24/7
Tech Support
0843 178 3416
(Mon – Sun) 24/7
Kindle Unlimited
0843 178 3417
(Mon – Sun) 24/7
Kindle for Kids
0843 178 3418
(Mon – Sun) 24/7

Customer Services

Call 0843 557 3643 to connect to Kindle customer services at Amazon whenever you have a general enquiry. Are you confused about the difference between Kindles, or the difference between Kindles and Fire tablets? Do you need advice on the warranty for your Kindle e-reader? Or do you want to learn more about the accessories you can get for your Kindle? Then call this number to receive assistance in these areas. Find out how to return your device or return an e-book if you are unsure. If you lose your device or it gets stolen, you need to report this to Amazon. Make a note of the device serial number then de-register it from your account so nobody else uses it.

Kindle Registration

If you purchase a Kindle through your existing Amazon account, registration is easy. Amazon will send your Kindle to you with your Amazon account already set up on it. However, if you buy one from another retailer or receive it as a present, you will have to set it up yourself. You will need an Amazon account to browse and purchase the e-books in the online store. If you already have an Amazon account, you can log in and register your Kindle device to your account. Otherwise, you will need to register a new account and create one by submitting all of your relevant details. If you have any trouble logging in or registering a new account on your Kindle, call 0843 178 3414 for help.

Kindle Billing

Some content is available for free on your Kindle, but you must pay individually for most e-books. You can turn on 1-click payment to make this process faster when you are shopping for e-books. Payments are taken through your Amazon account according to your registered billing details. You can amend your default payment details in your account at any time if you would prefer to use a different payment method. If you have any ongoing subscriptions, then you can also manage these in your account. Call 0843 178 3415 if you are not able to amend your payment settings on your Kindle. You can also call for assistance if you are owed a refund for a return or incorrect billing.

Tech Support

If you are new to using a Kindle, you might find it difficult and confusing. That’s why there are people at Amazon who can provide technical advice and support for customers. If you need help with the initial setting up of your Kindle, you can call 0843 178 3416. Find out how to charge the device, change the language or home screen view, sync and download content, connect to the internet, or access the cloud. Instructions may vary depending on your Kindle type, so make sure you know which generation and design you have. If you experience any technical issues, call this number for quick fix advice. This could be about restarting or resetting your Kindle, or accessing e-books.

Kindle Unlimited

Kindle Unlimited is a subscription which gives you unlimited access to more than a million e-books, magazines, and audiobooks in the Amazon store. All you have to do is pay a monthly fee, which currently costs £7.99. You can sign up for a 30-day free trial before committing to the paid subscription plan. Pre-paid subscriptions are also available for either 6 months or 12 months. If you switch to pre-paid Kindle Unlimited, your monthly subscription will stop, then resume when the pre-paid subscription runs out. To download content, you will need to turn on the 1-Click payment method and select “Read for £0.00” to download it. Call 0843 178 3417 for help with Kindle Unlimited.

Kindle for Kids

Kindles make it easier to focus on just reading, without the distractions of apps and the internet. Kindle FreeTime allows parents to set up controls on their child’s Kindle device to monitor their reading. Creating a Kindle for Kids profile allows the child to only access books which are already downloaded in your library. You can have separate profiles for up to four children. You can set daily goals and record their progress and achievements. There is even a vocabulary builder tool which helps them learn new words. You can also sign up for a Kindle for Kids Unlimited subscription for a single child or the whole family. Call 0843 178 3418 if you need assistance using Kindle for Kids.

Other Ways to Contact Amazon Kindle

If you have any problems with your Kindle, you can contact Amazon through your account. Submit an internal e-mail form and wait for a response. You can also follow the public social media accounts for the Amazon Kindle on Facebook and Twitter. If you do not receive a reply to any messages you send to them there, then tweet directly to @AmazonHelp. To find tips and advice on using your Kindle, visit the Amazon community forums. If the issue is not time-sensitive, then you could write a letter to one of the addresses below. Escalate a complaint to the Amazon UK head office if customer services are not resolving the problem. Press enquiries can go to [email protected].

Department
Address
UK Customer Services
Amazon Customer Services
1-9 The Grove
Slough
Berkshire
SL1 1QP
United Kingdom
UK Head Office
Amazon EU SARL
UK Branch
60 Holborn Viaduct
London
EC1A 2FD
United Kingdom




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DISCLAIMER
Number Direct is a telephone directory and call routing service and is not connected to Kindle. The direct contact number for Kindle can be found in the public domain or on their official website.