Just Eat Customer Service Contact

0843 658 0868

Don’t feel like cooking? Just call the Just Eat contact number instead.

just eat contact

When Can I Call the Just Eat Customer Number?

  • Get advice on where to eat in your area.
  • To report that your food hasn’t arrived.
  • Report a payment problem.

Just Eat Contact Numbers:

Just Eat Phone Number
Head Office 0843 658 0868
Customer Service 0843 658 0868
Complaints 0843 658 0868

Just Eat Opening Hours

Department Opening Hours
Customer Service 10am-midnight, 7 days a week

Just Eat Head Office Address

Department Address
Head Office Imperial Place (IP4)
Maxwell Road
United Kingdom

Just Eat Commission
Are Just Eat and Hungry House the same company?
Leaving a Just Eat review
Tracking your Just Eat order
Just Eat’s Competitors

The Just Eat Customer Service

Just Eat is an online takeaway food service. To get advice on where to eat in your area, Just Eat contact. It allows customers to enter their postcode and the type of food they want, e.g. Indian or pizza, and finds a list of takeaways in their area. Through the website, they can then browse the menu, choose what they want and order. Customers can choose to pay online or pay when their food arrives. It is even possible to pre-order your meal before the takeaway opens. There is also an app, meaning that you could order your evening meal on the bus home from work, and have it there ready for when you get home. In the UK, Just Eat has over 13,000 restaurants to choose from.

About Just Eat

Just Eat was founded in 2000 in Denmark. The site first launched in 2001 and by 2002, the company was processing 200 orders a day over 100 postcodes. In 2006, the business was set up in London and took off, becoming the market leader. Now, the UK Just Eat has the largest selection of restaurants and the most orders out of all the countries it operates in. To find out more, visit Just Eat.

Just Eat Voucher

Popular voucher code websites such as Voucher Cloud, Hot UK Deals and Voucher Codes will have discount codes for Just Eat. This can vary from percentages off your meal to free delivery. You may also find that discount codes are available during specific events. Most recently, discounts were available during the Euro 2016 football tournament.

Just Eat Number

When you call the Just Eat number between 10am-midnight, you’ll be transferred to a friendly member of the customer service team. It helps to have your order details ready so that you can be assisted quicker. The team can help you if you’ve had a problem ordering if your order was rejected and your cash has still been taken or if you were not satisfied with the last order that you placed through the service.

Just Eat Offers

You can also get 10% student discount at Just Eat in partnership with Unidays- simply sign up for a Unidays account, verify your student status using your email address and you’re good to go!

Just Eat App

The Just Eat App can help you order food whilst you are on the move. You can search to find your nearest restaurants using your postcode, opt for collection/delivery at a time which suits you and pay by card or by cash on arrival. To make the process quicker, you can even log in to the app using your Facebook information. Once you have placed your order, the app will send notifications to your phone at every step of the process. The app is available on the Google Play store, Apple App Store, Windows Phone Store and Amazon Apps.

Just Eat Cashback

If you are signed up to a cashback service such as Top Cashback, you can receive cash back on your Just Eat order. All you have to do is click through to the Just Eat website from the Top Cashback website. However, the service doesn’t currently have good reviews, with some people complaining that they have paid extra by ordering from Just Eat (such as the card handling fee) and have then gone on to receive poor cashback in comparison. Some customers are also saying that they have failed to receive cash back, with instances of Just Eat saying that the hyperlink the customer used didn’t come from Top Cashback.

For more information about vouchers, offers or cash back services which relate to Just Eat, call the Just Eat contact number on this page between 10am-midnight. You’ll be able to speak to a friendly adviser who can assist you with your query.

Popular Questions About Just Eat

What percentage do Just Eat take?

Just Eat takes 14% commission from each order. This is re-invested into spreading the word about Just Eat through marketing campaigns and advertising.

Are Hungry House and Just Eat the same company?

No, although they offer a similar service, Hungry House and Just Eat are not the same company.

Are Just Eat reviews anonymous?

You can anonymously review on Just Eat, or you can include just your first name.

Where’s my food: Just Eat

When you order, you’ll receive an estimated delivery time, which is usually around 45 minutes to an hour. If your order is going to be late, you should be contacted by either Just Eat or the takeaway. If you aren’t contacted and your order is late, contact the takeaway directly. If the issue is still not resolved, contact the Just Eat team using the phone number above for further assistance.

Who are Just Eat competitors?

Just Eat has several competitors in terms of an online food ‘middle man’ service. The primary competitor is Hungry House, although it is estimated that Hungry House has half the amount of takeaways available. The other competitor is Deliveroo, who offer a delivery service for restaurants which don’t normally deliver- such as Gourmet Burger Kitchen, Pizza Express and Leon. Lastly, you could argue that smaller companies such as local fast food delivery services, who deliver the likes of McDonald’s, KFC and Nandos are making their way towards becoming a competitor for Just Eat, although they are not yet on the same scale.


Number Direct is a telephone directory and call routing service and is not connected to Just Eat. The direct contact number for Just Eat can be found in the public domain or on their official website.