Contact The IKEA Customer Service Number

0843 557 3823

IKEA is a Swedish company which operates around the world, selling affordable and ready-to-assemble furniture and homewares. Their products are known to primarily be of a minimalist Scandinavian style, and more about function than fashion. IKEA has been the largest furniture retailer in the world for at least the last decade, with its Billy bookcase being the most popular product. The company was founded in Sweden in 1943 by Ingvar Kamprad as a mail-order business, with the first store opening in 1958. It began to expand across Europe throughout the 1960s and 1970s, branching out across the rest of the world in the late 1970s and 1980s. Today, IKEA runs over 400 stores in 49 countries. IKEA is also known for its in-store restaurants which sell traditional Swedish meatballs.

IKEA Contact Numbers

Contact IKEA on these numbers for support seven days a week.

Department
Phone Number
Opening Times
Customer
Services
0843 557 3823
(Mon – Fri) 7am – 10pm
(Saturday) 7am – 9pm
(Sunday) 7am – 8pm
IKEA Delivery
0843 208 2394
(Mon – Fri) 7am – 10pm
(Saturday) 7am – 9pm
(Sunday) 7am – 8pm
IKEA Returns
0843 208 2394
(Mon – Fri) 7am – 10pm
(Saturday) 7am – 9pm
(Sunday) 7am – 8pm
IKEA Services
0843 208 2395
(Mon – Fri) 7am – 10pm
(Saturday) 7am – 9pm
(Sunday) 7am – 8pm
IKEA Family
0843 208 5618
(Mon – Fri) 7am – 10pm
(Saturday) 7am – 9pm
(Sunday) 7am – 8pm
IKEA Business
0843 208 5619
(Mon – Fri) 7am – 10pm
(Saturday) 7am – 9pm
(Sunday) 7am – 8pm

IKEA Customer Services

Contact IKEA customer services by calling their helpline on 0843 557 3823. Call with any store enquiries about IKEA, from finding your local branch or collection point to learning how shopping online or instore works with IKEA. Find out about IKEA gift cards and gift accounts for occasions such as weddings or buying a new home. Get some more information about individual products or product recalls. Ask for assistance with the IKEA apps (IKEA Place, IKEA Catalogue, and IKEA Store). If you bought a product which is missing parts or you accidentally damage a part, call with the 6-digit code, listed in the instructions booklet, to find out if you can get a free replacement fitting or not.

IKEA Delivery

Flat-pack furniture is usually easy to fit in most cars, but you can pay for home delivery when you shop in a store – you can even pay for them to pick the items from within the store and warehouse for you. When you order online, you must pay for home delivery, as you cannot order for delivery to a store. There are currently 4 trial Order and Collection points in the UK, where you can go to place orders then pick them up later. Prices range from £3.95 to £35 depending on the size and weight of your purchases. Call 0843 208 2394 if you have questions about deliveries or you need help tracking an order. You should contact IKEA if anything is damaged or missing when you receive it.

IKEA Returns

You don’t have to worry about changing your mind later on with the generous returns policy at IKEA. They give you 365 days, or a full year, to bring your unused item back. It must be in its original condition, even if you assembled it or don’t have the packaging anymore. If you buy instore, then you can return instore or at a collection point. With online orders, you can return items to stores, send smaller parcels back with CollectPlus, or call 0843 208 2394 to arrange home collections for larger products. Call this number if you want to check the details of IKEA’s returns policy regarding specific items. It is different for products like mattresses, with the “Love It or Exchange It” offer.

IKEA Services

IKEA doesn’t just stop at selling furniture; the brand is all about home design, and they want to help you wherever you need it. This is why they offer home delivery and assembly, planning and installation, removal and recycling, and financial services to help you pay for your dream interiors. You can even rent a van if you would prefer to drive your purchases home from a store by yourself, but they won’t fit in your own vehicle. Call 0843 208 2395 to make enquiries about any of these services if you would like to check prices or availability, or make a booking. Whether you want an appointment with a kitchen specialist or want IKEA to take your old furniture away, call to arrange it.

IKEA Family

Whether you are constantly renovating your home or you just like to update touches here and there, customers can join IKEA Family for member benefits. You will get exclusive offers at your local IKEA store, including a free hot drink with every visit, discounts in the food market and restaurant, and an additional 10% off sale items. When you swipe your IKEA card at the till this will automatically insure your products for free, so you can return them to the store for an exchange if they get damaged. If you need help with printing coupons or claiming free gifts, call 0843 208 5618. You can also call to learn about IKEA Family’s exclusive in-store workshops, seminars, and other events.

IKEA Business

IKEA offers furniture for businesses including retail and hospitality, from restaurants to offices. An IKEA Business account enables companies to shop much more conveniently, with benefits such as remote e-mail ordering, VAT invoicing, and up to 30 days for payment, with no annual fee. IKEA can help businesses with inspiration, planning, ordering, delivery, and assembly to piece things together perfectly. Call 0843 208 5619 to enquire about opening an IKEA Business account, or for help with contacting your dedicated account manager if you are an existing IKEA Business customer. You can also e-mail the IKEA Business team for support at [email protected].

Other Ways to Contact IKEA

It is extremely easy to get help from IKEA online if you can’t talk on the phone. If you have a Facebook account, you can leave a comment on IKEA’s UK Facebook page or send a message. Otherwise, you can submit an e-mail contact form on the website or live chat with their virtual assistant. You can conveniently track your order online or find an IKEA store and its opening times without having to call. If you would prefer to write a letter to IKEA, you can contact customer services or the head office at the addresses below. IKEA has a careers website where you can search for jobs and apply to vacancies if you would like a career with IKEA. They also have an online newsroom for the press.

Department
Address
Customer Services
IKEA Customer Support
Kingston Park
Fletton
Peterborough
PE2 9ET
Head Office
IKEA Limited
Witan Gate House
500-600 Witan Gate West
Milton Keynes
MK9 1SH




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DISCLAIMER
Number Direct is a telephone directory and call routing service and is not connected to IKEA. The direct contact number for IKEA can be found in the public domain or on their official website.