HTC Helpline UK

The contact number for HTC is available directly from their website at no or lower cost

0175 321 8960

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HTC is a mobile and technology company, their head offices are based in Taiwan. HTC was originally founded in 1997 as High Tech Corporation and only manufactured other companies phones but in 2006 they developed the HTC mobile range and was the first manufacturer to develop an android mobile phone.

HTC Helpline Numbers:

HTC Departments Opening Hours
HTC Helpline Monday to Friday
9 am to 6 pm
Devices &
Monday to Friday
9 am to 6 pm
HTC Club Monday to Friday
9 am to 6 pm
 Repairs Monday to Friday
9 am to 6 pm
Financing Monday to Friday
9 am to 6 pm
Complaints Monday to Friday
9 am to 6 pm

HTC Helpline Number

You can get in touch with the HTC helpline if you need some technical support with your HTC product, you would like a refund for your product and would like to know how to return it, you would like a repair for your product as it arrived broken or it had broken inside the warranty time, you would like some advice about what HTC product you should buy, you would like some help using the website or you have some alternative questions for the HTC team.

HTC Devices & Accessories

HTC offers a range of smartphones, virtual reality devices and device accessories. They offer a few HTC mobile models which are the U, One and Desire, their virtual reality device is called the VIVE and they have many accessories for each of their devices. There are currently six HTC U models available on the website, two HTC Desire models and one HTC One model. There is are two VIVE models, VIVE and VIVE PRO. To look at the accessories available for your HTC device you can go to the accessories area on the website and enter what device you’re looking for accessories for. They offer chargers, headphones and adapters for devices in the accessories area as well as added accessories for the VIVE devices.

HTC Club

The HTC Club is for people who love the HTC devices and would like to receive updates on new products, exclusive launch news and more information about their products and services before it becomes public knowledge. HTC Club members also have access to the HTC Club shop which gives members discounts of up to 40% and early access to products. If you would like to become a member of the HTC Club all you need to do is go to the HTC website and select the HTC Club button, you will be asked to enter your email, first name and last name and then select to opt into product updates and news. You can also log in to the HTC Club by going to this section of the website and clicking HTC Club Member Sign In. You can get in touch with the HTC Club helpline if you need some assistance logging in if you have forgotten your password or you would like some help creating an account.

HTC Repairs

HTC Repairs are only provided free if your device is still under warranty and is eligible for a repair. If you are in Europe you warranty lasts 24 months from the date of the purchase of your mobile, if you are in MEA the warranty lasts 12 months and all accessories warranties are for 12 months. There is a list on the HTC website listing all the scenarios in which your device will not be covered by the warranty which includes things like water damage, artificial screen scratches or cracks, if there is evidence of tampering or if the serial number, accessory date code, IMEI number, water indicator or warranty seal has been removed or damaged as well as multiple other scenarios in which you will have to pay for your own repair.

HTC Financing

HTC financing is HTC’s financial help service that allows you to purchase HTC devices, create a payment plan and pay a set amount every month or week to pay the price of the device back. To use this service all you need to do is select HTC financing when you’re at the product checkout, you will be asked to review your plan and apply for credit, if you’re approved you will not pay anything at purchase and you will start to receive monthly bills with the plan details and payment dates. Once you have applied for credit with HTC finance you do not have to apply again and you can use the service on other products.

HTC Complaints

You can get in touch with the HTC complaints helpline if you are unhappy with the services HTC are providing such as if your mobile or device is faulty, broken or the software is just not up to scratch, you have had a bad experience with a member of the HTC team and you would like to report it, you have been overcharged for a product, your product did not arrive or you have had another problem with the company.

Number Direct is a telephone directory and call routing service and is not connected to HTC. The direct contact number for HTC can be found in the public domain or on their official website.