HSBC Emergency Contact Number

0843 658 0827

There is nothing more terrifying than discovering that someone else has access to your bank accounts, and they are taking malicious action. If you have lost a bank card, or more pressingly, had it stolen, your first course of action should be to call the HSBC emergency number, where the staff will be able to freeze the card and, if necessary, the account, and notify the relevent authorities to the case, if there is legal work to be done. In the case of fraud or identity theft, they will be able to help you defend yourself and get the necessary recourse you need.


HSBC emergency number

Why might I need to call the HSBC Emergency Number?

There are as many reasons to call the HSBC Emergency Number as there are spooky or unsettling things that can happen to your bank account. For example, you may need to call the HSBC Emergency Number to:

  • Report a lost or stolen card
  • Report a lost PIN
  • Report suspicious activity on your account
  • Freeze your account in case of theft
  • Freeze your account as you have discovered evidence of fraud or a confidence scam
  • Confirm whether a notification, letter or email is legitimate or a scam

Fea0007571 HSBC Islington

A Few More Useful HSBC Contact Numbers:

HSBC Phone Number
HSBC Head Office 0843 658 0827
HSBC Customer Service 0843 658 0827
HSBC Telephone Banking 0843 658 0827

HSBC Emergency Contact Line Opening Hours:

Day Opening Hours
Monday to Sunday 24 hours

HSBC UK Head Office Address:

Head Office Address
HSBC Bank plc HSBC Bank plc
8 Canada Square
E14 5HQ

HSBC cards and services

HSBC is a British multinational bank. If you have an account with HSBC and have lost your card or have spotted suspicious activity on your account, call the number above. There are a range of accounts and cards available when you have an account with HSBC. When banking with HSBC, you can choose from a range of accounts including: HSBC Premier, HSBC Advance and Student Bank Account. Each bank account has individual benefits and monthly fees. HSBC also has a range of credit cards available, such as the Premier credit card and the Student credit card. The cards have different requirements in order to be eligible.  HSBC also provide loans, mortgages, savings and investment management. There are also a range of insurance products available including car, home and travel insurance. HSBC can also help you begin to plan for your future, with expert advice and planning tools. These services are available in branch, over the phone, via the website or by using the mobile app. The emergency number is there for you when you need it, 24 hours a day, so even if you lose your card at 3AM you can cancel it there and then and get a new one sent out to you.

HSBC’s Headquarters

HSBC is based in the financial district of London at 8 Canada Square, Canary Wharf, London, E14 5HQ.

HSBC background

HSBC is one of the largest banks in the world. It is headquartered in London, where it was founded in 1991 by the Hongkong and Shanghai Banking Corporation. HSBC has banks in over 85 countries across Asia, Africa, Europe and North & South America. The bank has around 89 million customers. To find out more about HSBC, visit the website.

Non-Emergency Contact Alternatives For HSBC Bank

In the event that you do not need to urgently contact HSBC and wish to do it via an alternative means, you can get in touch with them on their various Twitter profiles. They have users for general UK updates, customer enquiries and business assistance. HSBC also has its own Facebook page where you can reach them.

HSBC Emergency Line FAQ

What can I do if I think someone has access to my account?

If you think someone has access to your bank account, you need to call the HSBC emergency phone number as quickly as possible. The HSBC emergency contact number can be reached on 0843 658 0827 and is open 24 hours a day, 7 days a week – every day of the year. If you think someone has managed to gain access to your account, no matter how they may have done so, you need to get control back as quickly and decisively as you can. The HSBC emergency line is specifically set up to allow you to do that, locking down the account and freezing any compromised cards to prevent further access, then setting you up with new, secure details or shifting your assets and connections to a secure account.

However, we would recommend calling the HSBC emergency line as quickly as possible: if you delay, you simply give the criminal in your account more time to empty it and disappear. The faster you act, the better a chance you’ll have of saving your funds and catching the theif.

Should I call the HSBC Emergency Line even if I’ve just lost my card?

You should – that’s what it’s for! Even if you’ve just dropped your card somewhere, if you can’t find it, it’s time to call the emergency line and have it cancelled. For some opportunists, just finding (or, more often, purposefully stealing) a bank card is enough for them to spoof the rest of the details they need, usually over the phone or on the internet. The most important thing to do if you’ve lodt your card is cancel it – if it hasn’t been lost, but has in fact been slyly stolen, you will be saving yourself an immense amount of trouble. If it has just been lost, the chances of it turning up again before your new card arrives are low enough to make it worth the trouble – and the risk of theft justifies the rest.

Is the HSBC Emergency Number just for bank emergencies?

Unfortunately, yes it is. The HSBC emergency number is just for emergencies such as a missing card, a stolen card or suspicious activity seen on an account – it is specialised ot only deal with emergencies so that when they do arise, it can be quick, decisive and focused in its response. As a result, the HSBC emergency phone number won’t be able to help you with common problems like internet banking, making a complaint or asking for advice – for these problems you will need to call the bank on their conventional contact number, 0843 658 0827.


Number Direct is a telephone directory and call routing service and is not connected to HSBC. The direct contact number for HSBC can be found in the public domain or on their official website.