Epson Support Customer Service Contact Number

0843 557 3822

Epson is a Japanese company, known as Seiko Epson Corporation, which manufactures electronics. It is the world’s largest manufacturing company of computer printers. Their headquarters are in Suwa in the Nagano Prefecture of Japan, but it has subsidiaries around the world. Epson UK is one of these subsidiaries. The roots of Epson go back to Daiwa Kogyo Ltd, founded in 1942 as a manufacturer of parts for watches. Another part of the company began to develop electronic printers, launching the first mini-printer in the world in 1968. They introduced the new name Epson for their printer business in 1975. There have been several controversies surrounding Epson ink cartridges.

Epson UK Contact Numbers

Contact Epson UK for customer support from Monday to Friday.

Department
Phone Number
Opening Times
Customer Services
0843 557 3822
(Mon – Fri) 9am – 6pm
(Sat – Sun) Closed
Home Users
0843 596 3154
(Mon – Fri) 9am – 6pm
(Sat – Sun) Closed
Business Users
0843 557 3822
(Mon – Fri) 9am – 6pm
(Sat – Sun) Closed
Returns & Refunds
0843 596 3154
(Mon – Fri) 9am – 6pm
(Sat – Sun) Closed
Warranties & Repairs
0843 557 3822
(Mon – Fri) 9am – 6pm
(Sat – Sun) Closed
Complaints
0843 596 3154
(Mon – Fri) 9am – 6pm
(Sat – Sun) Closed

Customer Services

Contact Epson customer services on 0843 557 3822 with general enquiries about Epson. Find out more about the range of products that they sell, and if you are looking to buy one then be sure to ask about current promotional offers first. Enquire about Epson retailers if you wish to find your closest Epson dealer so that you can view Epson products in person at a store. If you have a used or old product you want to recycle, call Epson to find out how to do this. They offer free recycling and disposal of their ink, toner, printers, scanners, and projectors. Call to get help with your My Epson online account if you experience problems accessing your account or submitting information.

Home Users

Many customers use Epson products in the home, whether it is an adult’s home office, a student’s bedroom, or the family printer in the living room. Epson technology goes beyond just printers, so their products can improve your home cinema, gaming, or photography experiences as well. Call 0843 596 3154 to learn about the latest types of technology for home users, including EcoTank printers for cartridge-free and low-cost printing. Epson even sells smart glasses for high-performance augmented reality, which can be used for piloting drones. Call to get product information and advice if you have certain specifications to create your ideal office or gaming setup in your home.

Business Users

Whether you are an individual professional or a multinational corporation, Epson offers business solutions to cater to the technical needs of companies of all sizes. They can work with businesses across many sectors, such as retail, healthcare, finance, legal, education, transport, and many more. Businesses can make use of products from Epson like printers, labelmakers, projectors, scanners, graphics, software, and other tools. Call 0843 557 3822 to enquire about Epson For Business and find out more about what Epson can do for you. If you are an existing customer of Epson For Business, you should have direct contact details to discuss your business account or report any issues.

Returns & Refunds

You can decide to cancel an order and return products to Epson within 30 days of receiving them. Contact Epson on 0843 596 3154 to inform them that you are cancelling your order, or to get help if a product arrived defective or something was missing. An adviser can tell you what to do to arrange a return, depending on the product that you want to send back. Some items are not refundable, and your refund will depend on the condition of the returned item. Epson can take compensation out of your refund amount to cover the costs of deterioration if you didn’t look after it properly. Epson will cover the cost of collections via UPS and provide a returns note and the UPS parcel slip.

Warranties & Repairs

When you buy an Epson product, you can register it online to get product updates and confirm your warranty. You can also register for a Coverplus extended warranty if your product is eligible. Whether you just need more ink and paper or there is a problem you want to troubleshoot, you can go to an Epson Express Centre. Call 0843 557 3822 to find out where your nearest Centre is and how to book an appointment for diagnosis and repairs. The experts will offer free advice and fast repairs or exchanges for Epson products under warranty. You will have to pay for the repair if your product is out of warranty. Call for information on your warranty or repair services and procedures.

Complaints

Call 0843 596 3154 if you have an ongoing complaint which Epson customer services have not been able to resolve properly. Making a formal complaint about a product or a service will ensure that Epson looks into the problem to find a solution for you. Common complaints to make about Epson include frequent breakdowns and short product life, running out of ink too quickly or printers not printing certain colours, and difficulty operating a product or the price and availability of replacement ink cartridges. You can also complain about GDPR if you want to unsubscribe from marketing or remove your data. Contact Trading Standards if Epson is still not helping with your complaints.

Other Ways to Contact Epson UK

If you are having difficulty getting hold of customer services on the phone, you can request a callback. When you have a straightforward query, you can ask it through social media. The advisers reply to customers on Twitter and Facebook from 9am to 5pm on weekdays. There are contact forms on the website which you can fill in and submit for technical supportgeneral, or press enquiries. Someone at Epson will respond as soon as possible. You could e-mail [email protected] or [email protected] directly instead. You can contact them by post at their head office address below. Mail written complaints to the customer services department in their head office.

Department
Address
UK Head Office
Epson (UK) Limited
Westside
London Road
Apsley
Hemel Hempstead
Hertfordshire
HP3 9TD




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DISCLAIMER
Number Direct is a telephone directory and call routing service and is not connected to Epson . The direct contact number for Epson can be found in the public domain or on their official website.