Ebookers Contact Telephone Number

0844 826 0638

For an easy, all-in-one holiday package booking service, call the Ebookers Contact number.

Reasons to Call Ebookers Contact:

  • Make a booking.
  • Amend or cancel a booking.
  • Make a complaint to customer services.

Ebookers Products and Services

Ebookers.com is an online travel company. The company specialises in flights, hotels, car hire, cruises and rail travel. There is a wide choice of products to choose from including flights from over 250 airlines and more than 110,000 hotels. The full range of products is available online and over the telephone. There is also a mobile site and apps. If you are keen on holidaying in the UK, there are hotel deals available that are exclusive to Ebooker customers. Customers can also save money by booking their flights, hotels and extras together, sometimes earning a discount of up to £500. Ebookers customers rate it the best online travel agency, with over 2 million satisfied customers. You can talk to an adviser or use live chat on the website if you need help with booking amendments, cancellations, or any other travel issues. There is also “package protection” when you book more than one aspect, meaning that if one part of your holiday is cancelled, you will get a full refund.


Ebookers offers a flight comparison service, so that you can see flight times, prices and destinations easily and find the right one for your needs. You can sort your search by lowest price, shortest duration, stops, departure times and return dates. Ebookers also clarifies which airport for destinations with more than one airport.


Whether you wish to stay in a low budget hotel or opt for five star luxury, Ebookers has a wide selection of accommodation choices. You can refine your search by price, star rating, name of hotel or distance from the city centre. The process aims to be as simple as possible, you just enter your dates and the number of rooms required, as well as other requirements such as a specific location. You’ll also see which promotions are available that day, such as free meals or free parking, which may help to inform your decision.


At Ebookers, you can find a wide range of affordable rental cars, whether you are travelling for business or on a family trip. You can choose from any type of vehicle, such as an SUV, four door or sports car. You can also choose to collect from one airport and then drop the car off at another airport.

Bonus+ Reward Scheme

Ebookers Bonus+ reward scheme has a range of benefits. They include:

  • Instantly use your reward points on hotels- free upgrades or breakfast.
  • Earn up to 5% more rewards when you book using the app.
  • Simple points system- one point equals £1.
  • You can earn bonus points on top of your airline miles.
  • When you reach four nights in one year, you will reach gold status.
  • Stay for 12 nights to reach platinum status.

Last minute deals

Ebookers has a range of last minute deals to a range of destinations, depending on how long you wish to stay and which airport you want to fly from.

Ebookers mobile app

You can download the Ebookers app for free. It has a range of features, such as:

  • Book flights and hotels, with a choice of 400 airlines and 271,000 hotels.
  • Save up to 40% with app-exclusive deals.
  • Track current itineraries and check the status of your flights.
  • Earn 5% bonus points when you book in the app.

The app is available on mobile devices and tablets, from the App Store and the Google Play store.

Booking terms and conditions

Flight cancellation requests can be made by calling the Ebookers contact number on this page. Hotel cancellations can be requested using the manage my booking facility on the website.

Ebookers FAQs

How old do I have to be to hire a car?

Most car hire companies will not hire vehicles to people under the age of 25.

What are city taxes? 

City taxes are a fee that you may have to pay when you check out of a hotel. The fee is not included in the price listed on the Ebookers site, but will be detailed in the hotel description. Some places, such as Las Vegas may charge a ‘resort fee’ for the hotel amenities such as wifi and telephone calls.

How can I book a hotel for a large group?

You can book up to eight rooms online. However, if you need to book nine or more rooms, go to the group reservations hotel page and follow the instructions.

Can I find a hotel which allows pets?

You can use the refine search function to look for hotels which allow pets. Hotels may require a deposit or charge a fee for pets and there may be restrictions on the type of pets allowed.

Can I pay in installments?

No. You must make a single payment online, and you cannot split it for flight & hotel bookings.

What is Scratchpad and how do I use it?

Scratchpad is a tool designed by Ebookers to save your flight and hotel searches. This allows you to keep track of availability and prices. It will also let you know when prices change or a hotel sells out.

What is the best price guarantee?

The best price guarantee covers hotel and flight + hotel bookings. If you are able to find a more affordable hotel up to 48 hours before you check in, or a cheaper identical booking within 48 hours of your booking, Ebookers will refund the difference.

How can I make a complaint?

For a complaint before or during your trip, use the Ebookers contact number found on this page. If your trip didn’t meet your expectations and you wish to file a complaint after the trip, you can contact Ebookers via email.

Ebookers Background

Ebookers is an online travel agency based in the UK. It was established in 1998, but the origins go back 20 years under the name Flightbookers, who were the first travel agency to have an internet operation. Formerly, there were Ebooker branches in Ireland but in 2006 they were closed down to focus on the internet market.



Number Direct is a telephone directory and call routing service and is not connected to Ebookers. The direct contact number for Ebookers can be found in the public domain or on their official website.