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The DSA has now closed. It was replaced by the DVSA in April 2014. Numbers below will transfer you to the new DVSA service.
DSA Contact Numbers
The DSA is a national organisation, part of the government’s Department for Transport. Since the coalition government was established in 2010, the DSA’s mission has been to promote and maintain the safety of British roads.
DSA Customer Services
The DSA was replaced by the DVSA back in 2014. Its purpose is to offer theory and practical driving tests. The DSA also sets the standard for driving tests, and monitor rehabilitation centres for drivers who drive under the influence of drugs and alcohol.
This line is direct, and someone will be able to help you as soon as they are available to speak with you on the line.
Road Safety Services
Along with providing tests for learner drivers, the DVSA also carries out these functions:
- Maintaining standards of and carrying out reliable theory/ practical driving and riding tests
- Recognising and approving quality-assured instructors
- Developing further education on safe road use through its Learn To Drive programme
- Monitoring practice and effect of the drink-drive rehabilitation scheme
Driving Test Helpline
Looking to book your theory or practical test? In the past, you would book this with the DSA, however, now that the service is owned by the DVSA, you can book through them. This line can also be used if you would like more information on acquiring a provisional license. To qualify for a provisional, you will need to be 16.
From here, you will be able to choose from a range of services and departments.
Number Direct is a telephone directory and call routing service and is not connected to Driving Standards Agency. The direct contact number for Driving Standards Agency can be found in the public domain or on their official website.