DSA: Contact Number – 0843 557 4547

The DSA has now closed. It was replaced by the DVSA in April 2014. Numbers below will transfer you to the new DVSA service.

DSA Contact Numbers

The DSA is a national organisation, part of the government’s Department for Transport. Since the coalition government was established in 2010, the DSA’s mission has been to promote and maintain the safety of British roads.

DSA Customer Services

The DSA was replaced by the DVSA back in 2014. Its purpose is to offer theory and practical driving tests. These can be booked online, or you can call 0843 557 4547 in order to speak to the team about the process. The DSA also sets the standard for driving tests, and monitor rehabilitation centres for drivers who drive under the influence of drugs and alcohol.

Complaints

To make a complaint about the DVSA, call the complaints team directly on 0843 557 5182. This line is direct, and someone will be able to help you as soon as they are available to speak with you on the line.

Road Safety Services

Along with providing tests for learner drivers, the DVSA also carries out these functions:

• Maintaining standards of and carrying out reliable theory/ practical driving and riding tests
• Recognising and approving quality-assured instructors
• Developing further education on safe road use through its Learn To Drive programme
• Monitoring practice and effect of the drink-drive rehabilitation scheme

Now that the DVSA owns and runs the service, you can call the road safety team department on 0844 453 0122.

Driving Test Helpline

Looking to book your theory or practical test? In the past, you would book this with the DSA, however, now that the service is owned by the DVSA, you can book through them. The driving test helpline can be called on 0844 248 1606. This line can also be used if you would like more information on acquiring a provisional license. To qualify for a provisional, you will need to be 16.

Head Office

If you would like to contact the head office for the DVSA, you can call the dedicated automated line on 0844 248 1608. From here, you will be able to choose from a range of services and departments.