DPD: Contact Number

The contact number for DPD is available directly from their website at no or lower cost

0844 381 0816

Calls cost 7p per minute plus your standard network charge.

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DPD is a delivery service based in the UK. Offering unique tracking for every single parcel, DPD also offer express and nominated day delivery. To speak to a member of staff, or to be connected directly to a specific department, use the table below.

DPD Opening Hours

Department
Opening Times
Customer Services
(Mon – Fri) 8am – 6.30pm
(Saturday) 9am – 5pm
(Sunday) 10am – 4pm
Complaints
(Mon – Fri) 8am – 6.30pm
(Saturday) 9am – 5pm
(Sunday) 10am – 4pm
Tracking Information
(Mon – Fri) 8am – 6.30pm
(Saturday) 9am – 5pm
(Sunday) 10am – 4pm
Head Office 
(Mon – Fri) 8am – 6.30pm
(Saturday) 9am – 5pm
(Sunday) 10am – 4pm
DPD Drivers Recruitment
(Mon – Fri) 8am – 6.30pm
(Saturday) 9am – 5pm
(Sunday) 10am – 4pm
Delivery and Returns Helpline
(Mon – Fri) 9am – 5.30pm
(Saturday) Closed
(Sunday) Closed

Customer Services

You should call the DPD customer service line if you have a query about either deliveries, lost parcels, tracking services or for more general information on the company. To get in touch with a specific department with DPD, see the table above. The lines on this page are direct, and will connect you with someone who can help you. If you would like the make a complaint, the complaint line is the one you will need to call. From there, someone will be able to note down your complaint and take it further. If you are chasing up a complaint, the complaint line is the number you need to call in order to do so.

Complaints

If you feel unsatisfied with the service you have received via DPD, you can call the complaints line on the number above. You can also use this line to chase up a complaint you have previously made. Complaints can be made about the delivery times, package handling or package condition, about a member of staff or about the way your parcel was handled before being delivered to you. If your parcel was broken, you may be entitled to compensation. When calling this line, make sure you have your parcel/tracking information at hand.

Tracking Information

If you have the tracking information available, you can call the tracking information helpline with DPD on the number above. This line is direct, and staff members will be able to put your mind at ease if you think that your parcel is missing or lost.

If you have waited a long period of time, your parcel may in fact be lost. To discuss compensation, or to find information on what to do next, call the tracking information helpline or the complaints line, found in the table above.

Head Office

To contact the head office team, either for corporate or individual needs, call the head office helpline on the number above. If this line is busy, you will be placed on hold, or passed to an automated system, where you will be further advised on other departments.

DPD Drivers Recruitment

If you’re looking for a delivery driver position with DPD, then you can call the recruitment line on the number above. Along with driver jobs, DPD also offer positions in their warehouses up and down the country, and within their head office departments. If you have already made an application with DPD, you can chase it up via this number.

Delivery and Returns Helpline

For information on delivery rates, or on how to make a return with DPD, call the delivery and returns helpline on the number above. Once you do, someone from the team will be able to help you find the information you’re looking for.




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DISCLAIMER
Number Direct is a telephone directory and call routing service and is not connected to DPD. The direct contact number for DPD can be found in the public domain or on their official website.