DPD Contact Number For Customer Services

0843 557 3392

Other DPD Contact Numbers

Department Contact Number
Customer Services 0843 557 3392
Head Office 0843 557 3392
Complaints 0843 557 3392

DPD Customer Service Opening Hours

Day Opening Hours
Monday to Friday 8am to 6pm

DPD Head Office Address

Department Address
Head Office PO BOX 6979, Roebuck Lane, Smethwick, West Midlands, Uk, B66 1BN

DPD, or Dynamic Parcel Distribution, is a courier and parcel delivery service based over 40 countries. Originally founded in Germany, it is now owned by GeoPost and has become one of Europe’s biggest and most popular business to business couriers, responsible for a huge amount of stock transfer, internal parcel shipping and small parcel delivery across the continent. If you need to contact DPD, you can do so easily by calling our DPD contact number, 0843 557 3392, which is available 24 hours per day, 7 days a week.

Whenever you need to call the DPD, their phone lines will be available, with a dedicated customer service team on the end of the line to take your call, process your enquiry or resolve your issue as quickly and easily as possible.

Reasons why you may need to phone the DPD contact number

There are dozens of reasons why you might choose to call the DPD contact number. If you’ve sent a parcel via their services, you may wish to check up on it or activate their parcel tracking service or get an estimate on when it should be delivered so you can coordinate with the receiver. Alternately, you might have noticed a problem with the parcel that was delivered – either with the parcel itself, the packaging or the delivery, and you’d like to report it – while DPD takes extreme care over its packages, with so many thousands going through their centres every day, it’s unfortunately possible that some will wind up in the wrong place, or arrive a little worse for wear. When this happens, it’s very important to report it, as DPD takes these reports very seriously and will always work to prevent the issue happening again in the future.

Lastly, you may wish to make a complaint regarding your delivery or the service you received. This can be done on the same phone line – the customer service team at DPD are trained to manage complaints effectively and if necessary can easily transfer you to a more senior member of management staff to resolve a more serious complaint. In summary, you can call the DPD customer service line:

dpd-contact-number•    If you’d like to know about the status of your shipped parcel or activate DPD’s parcel tracking service
•    If you’d like to report a problem with a parcel that was delivered (delivered to the wrong address/at the wrong time, arrived damaged, or didn’t arrive at all)
•    If you’d like to make an official complaint regarding the service.

Why contact DPD?

DPD is a parcel delivery company serving the whole of the U.K. as well as other international destinations. To find out more about the services available, phone the DPD contact number on 0843 557 3392. The company provides delivery, picking and swapping services for customers needing it.

At the same time, the DPD contact telephone number is able to help you with warehousing issues to enable you to handle logistic operations for your company with ease.

DPD has invested in ground, sea and air networks to ensure that you receive your packages in a timely manner. Additionally, the company’s flexibility ensures that you get your delivery at a time that’s convenient for you.

More About DPD Deliveries

DPD has a number of special services that the company provides to clients and customers in the United Kingdom. They can ensure that parcels arrive before 10am or before midday on the next working day, they can provide one day or two-day delivery, and they can also provide a Saturday and Sunday service that no other parcel delivery company uses in the UK. The company is also able to send shipments overseas as priority or standard delivery – 3 to 10 days or 7 to 21 days, respectively. The DPD phone number is available to speak to the company about any of its aforementioned services.

Alternative ways to contact the DPD

As stated above, the fastest and most straightforward way to contact the customer service department at DPD is by calling our DPD contact number, 0843 557 3392, which is available everyday, 24 hours a day. The DPD customer phone line is manned by a customer service team at all times, so whatever your problem, there will be a dedicated professional on the other end of the line to help you deal with it.

If calling the DPD customer service number is inconvenient or impossible, for whatever reason, you can send an old-fashioned letter to the following postal address. Just note that, while DPD is a fantastic postal service, even they will take much longer to reply to the letter than they would to a phone call or an email!

DPD Depot Address

Hub 3
Broad Well Road
Old Bury
West Midlands
B69 4DA

The Background to DPDdpd contact number

DPD was formed in 1970 under the name of Courier Express in Aschaffenburg, West Germany. In 1985, it was acquired by an Australian firm, who oversaw its continued growth into the millions of customers, before they, in turn, passed it on to La Poste, who took over as the parent company for a further three decades.

At the moment DPD is part of the global delivery and shipping conglomerate GeoPoste which has more than 5000 locations worldwide and employs more than 4,000 people in its UK shipment and depot centres alone.

In 2010, the company launched the innovative ‘Predict’ service which allows customers to receive their parcel in just under an hour. This revolutionary courier scheme was the herald of a new age of shipping, followed shortly by Amazon’s one-hour delivery service and the quick personal courier services found throughout the metropolitan centres of Europe.

Over the decades that it has been operating, DPD has been buffeted by ferocious competition on the European mainland and in the UK, with courier services, postal agencies and shipping corporations clashing with it for a piece of the business-to-business shipping market DPD serves. Other firms such as DHL have remained rivals for years, at loggerheads with DPD and with no sign of peace on the horizon. Against such stiff competition, DPD has remained a dominant player by operating on an incredible 99% service success, making sure its customers get the best service possible, every single time.


Number Direct is a telephone directory and call routing service and is not connected to DPD. The direct contact number for DPD can be found in the public domain or on their official website.