Diamond Car Insurance Contact Number

0843 557 3776

Diamond is a car insurance company created in June 1997. It specializes in car insurance for women, advocating for cheaper quotes because women are statistically better drivers than men. Diamond began offering online car insurance quotes in 2000. However, the European Court of Justice introduced a new law in 2012. From December 2012, insurance companies are no longer legally able to calculate insurance according to gender. Diamond is still passionate about offering cheap car insurance for girls. They offer comprehensive cover, plus a variety of other services. Diamond also used to offer home insurance, but no longer provides this cover to any new customers.

Diamond Car Insurance Contact Numbers

Contact Diamond Car Insurance for girls on the following numbers.

Department
Phone Number
Opening Times
Customer Services
0843 557 3776
(Mon – Fri) 8am – 8pm
(Saturday) 9am – 5pm
(Sunday) 10am – 4pm
Car Insurance
0843 557 5227
(Mon – Fri) 8am – 8pm
(Saturday) 9am – 5pm
(Sunday) 10am – 4pm
MultiCar Insurance
0843 218 9661
(Mon – Fri) 8am – 8pm
(Saturday) 9am – 5pm
(Sunday) 10am – 4pm
Policy Upgrades
0843 208 5576
(Mon – Fri) 8am – 8pm
(Saturday) 9am – 5pm
(Sunday) 10am – 4pm
Make a Claim
0843 208 5577
(Mon – Fri) 8am – 8pm
(Saturday) 9am – 5pm
(Sunday) 10am – 4pm
Complaints
0843 208 5578
(Mon – Fri) 8am – 8pm
(Saturday) 9am – 5pm
(Sunday) 10am – 4pm

Customer Services

Contact Diamond Car Insurance customer services by calling 0843 557 3776 any day of the week. You can get more information about any of the policies offered at Diamond, not just car insurance. This includes insurance for other vehicles such as scooters, bikes, and vans, as well as warranties for cars. They also offer travel insurance if you are going on holiday abroad. Diamond offers insurance policies and warranties in partnership with Admiral. Call to get a quote or compare their quotes to other insurance companies and see if they will price match for you. If you call to make any amendments to your existing policy, Diamond will charge you administration fees for these changes.

Car Insurance

Young female drivers make 14% fewer claims than male drivers according to Diamond’s data. Diamond prefers to insure safe drivers, so women can get a great deal on their car insurance with them. As well as courtesy car cover, Diamond also includes child seat cover and handbag cover as standard. If your handbag gets stolen from your car, Diamond can cover the contents up to £300. Payments are flexible, with a choice of annual or monthly payments, or a 10-month plan. Named drivers can also get a No Claims Bonus. You can still get a full year’s No Claims Bonus if you pay for 10 months of insurance with the Bonus Accelerator. Call 0843 557 5227 for help with car insurance.

MultiCar Insurance

Households or families with two or more cars could save money with a MultiCar Insurance policy. Starting a policy with one car gets a MultiCar discount, then other cars can join later for further discounts when they are due for renewal. At the end of the policy, all the cars will have the same renewal date. Couples or families with children away at university can benefit from this kind of policy. MultiCar Insurance also includes £5,000 of personal injury cover, stereo cover up to £1,250, up to 90 days of European cover, and windscreen repair. Call 0843 218 9661 if you are a MultiCar Insurance customer in need of assistance or if you want to switch over to this policy instead.

Policy Upgrades

Diamond allows you to add upgrades to your existing policy if you want to extend your cover. This will obviously increase your premium, but gives you added protection in the event of an accident. Add Motor Legal Protection cover to provide up to £100,000 in legal costs if you are in a no-fault accident. You can also add Personal Injury Cover up to £50,000, or the Plus option for cover up to £100,000. If your car gets stolen or written off, Hire Car Cover will help you to stay on the road for up to 3 weeks. There are 3 levels of Breakdown Cover which you can add according to your needs: Local, National Plus, or European Plus. Call 0843 208 5576 to discuss policy upgrades.

Make a Claim

When you are involved in an accident or experience damage or theft, call 0843 208 5577 to make a claim. You can also contact Diamond on this number if the other driver in an accident is a Diamond customer and you aren’t. If a crime occurs, contact the police first and get a crime reference number to help your claim. Make sure that you have all the evidence and third party details to support the claim. You also need to call Diamond to arrange any necessary repairs to your vehicle. Diamond will investigate your claim to see who is at fault and what needs to be paid. They should also arrange any services your cover entitles you to, such as accident recovery or a courtesy car.

Complaints

To make a complaint about Diamond, call 0843 208 5578. You can complain if you are a customer, or if you are involved in a claim with a Diamond customer and you are not happy with how they are handling it. Customers might want to complain about the services Diamond provides or fails to provide. This could include extortionate administration fees and premium increases, or taking unauthorized payments, such as automatic policy renewal with no notice. Complain if you have made a claim and Diamond is taking too long to reach an outcome. You can also make a complaint if you were mistreated by customer service staff or they did not communicate effectively.

Other Ways to Contact Diamond Car Insurance

Whenever you need to view or make changes to your policy, you can do this online in your account. If you are unable to do so or would prefer to speak to a person, you can contact Diamond online as well as by phone. It is easy to submit a contact form through the website or send an e-mail to [email protected]. The customer services team are active on Twitter on the @DiamondForGirls account from 9am to 5pm on weekdays. Tweet your complaints or queries but be careful not to publish personal information. Otherwise, you can write letters to Diamond at their head office address. If you want to work for Diamond, visit the Admiral careers site.

Department
Address
Head Office
Diamond Insurance
Ty Admiral
David Street
Cardiff
CF10 2AA




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DISCLAIMER
Number Direct is a telephone directory and call routing service and is not connected to Diamond. The direct contact number for Diamond can be found in the public domain or on their official website.