Coventry Building Society Contact

Coventry Building Society is a UK building society, based in Coventry.

Why would I use Coventry Building Society Contact?

  • To open a savings account.
  • To get more information about applying for a mortgage.
  • To claim on your insurance.
  • To report issues logging into your online account.
  • To find your nearest branch.
  • To make a complaint about a product or service.

Coventry Building Society Products and Services


There are several different types of savings accounts available at Coventry Building Society, to suit all types of savings, budgets and requirements. They are:

  • Easy Access ISA
  • Fixed Bond
  • Easy Access 2
  • Junior Cash ISA
  • Additional Allowance ISA
  • Intro Children’s Account
  • Interest Zone Children’s Account
  • Supporters Account
  • St. Cross Saver
  • MoneyManager

You are usually able to open a savings account online. You might need to have to hand your National Insurance number and your existing bank/building society account information. You’ll also need two types of identification; one to confirm who you are (such as a passport) and the other to confirm your name and address, such as a utility bill. Copies of original documents should be certified by a professional, such as a legal professional, medical professional, accountant or Post Office official- they cannot be related to you.

For online applications, they can usually be opened the same day. You’ll be notified of your new account number and account details as soon as your account is opened.

You have to be a UK resident to open an account, but if you have an account and later move overseas, you don’t have to close your account.


There are lots of mortgage options from Coventry Building Society, whether you are a first time buyer, looking to move or remortgage your home. Here are the types of mortgage available:

  • First time buyer
  • Moving home
  • Remortgaging
  • Buy to let

First time buyers

Buying your first home can be a complicated and difficult process. However, there are mortgages out there to help you on your way, whether it is as part of the Government’s help to buy scheme or with a 90% loan to value mortgage from Coventry Building Society. There is also a step up mortgage, where a family member’s income can be taken into account when the building society considers how much to lend.

Moving home

If you are moving home, Coventry Building Society has a range of straightforward accounts to make the moving process as simple as possible.


If you already have a mortgage with another bank and are looking for a different type of product, Coventry Building Society may have a product to suit you, whether you’re looking for a better deal or to borrow no money.

Buy to let

If you are looking to purchase a home to rent it out, you can get a mortgage specifically for buying to let. There are mortgages available whether you are a new landlord or an experienced one.

Note that if you do not keep up with repayments on your mortgage, your home could be repossessed.


There are several different types of insurance products available through Coventry Building Society.

Home insurance

In partnership with Arthur J Gallagher, Coventry Building Society is able to provide flexible home and contents insurance. Your policy can be tailored to suit your needs, you can pay monthly by Direct Debit, protect your No Claims discount and get accidental damage protection for gadgets, TVs and video consoles.

Landlord insurance

Whether you have one house or a portfolio of properties, landlord insurance can protect you. Benefits include:

  • Buildings cover to a rebuild value of £500,000 per property
  • Option to pay annually or monthly
  • Free emergency household cover (£100 parts and £100 labour)
  • Dedicated 24 hour, 7 day a week support
  • £2,500 to find and repair the source of a leak
  • £25,000 cover for contents
  • Accidental cover for glass, sanitary ware, hobs and underground services.

Protection insurance

Coventry Building Society doesn’t actually provide protection insurance, but understands the importance of it. Protection insurance is an umbrella term which covers: life insurance, critical illness cover, mortgage payment protection insurance and income protection.

Coventry Building Society FAQs:

How can I register to manage my account online?

You can register to manage your Coventry Building Society account online by calling the contact number on this page.

Why can’t I apply for a current account?

From December 2015, the Coventry First current account is no longer available to open as a new account. If you already have an account, you can continue to use it as usual.

Why can I not view all of my accounts online?

There are some types of accounts that you will be unable to view online, such as accounts that you manage in someone else’s name or a charity account.

Can I take a payment holiday from my mortgage?

You should contact Coventry Building Society if you want to take a payment holiday, as they will be able to explain any restrictions that could be put in place.

How can I make a complaint and what is the complaints process?

You can make a complaint online, over the phone, in branch or in writing. The complaints process is as follows: acknowledge complaint, assign a key contact to deal with it and lastly, reach a conclusion and inform you of the decision in writing.

What can I do with the self service telephone banking?

The self service telephone banking service can be used to access certain features of your bank account, such as transferring money to another Coventry account or activating a card.

About Coventry Building Society

The Coventry Building Society was founded back in 1884. It was originally set up to provide financial services to the local community, but as its reputation grew, it became the largest building society in the county.

Today, the society has 1.4 million saver members and 350,000 mortgage members. The society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority.

Coventry Building Society paid an average interest rate of 1.97% to members in 2015, an increase from the industry average of 1.11%.

For more information regarding Coventry Building Society products, call the contact number on this page.


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