Co-Op Insurance Contact Number

0843 557 3696

The Co-Operative Group businesses are known throughout the UK, from food shops and travel agencies to legal services and funerals. Another subsidiary of this group is Co-Op Insurance. They offer a variety of insurance policy types, including vehicles, homes, pets, businesses, and holidays. In 2013, the Royal London Group bought the life and health insurance section of the business. As a consequence, Co-Op Insurance no longer offers life and health insurance policies or pensions. The Co-Operative Insurance Company dates back to 1867. Today they are based in a Manchester office and go by the simpler name of Co-Op Insurance. Read this page to learn how to contact them.

Co-Op Insurance Contact Numbers

Contact Co-Op Insurance customer services with these helplines.

Department
Phone Number
Opening Times
Car Insurance
0843 557 3696
(Mon – Fri) 8am – 8pm
(Saturday) 8am – 5pm
(Sunday) 9am – 4pm
Young Driver
Insurance
0843 557 3696
(Mon – Fri) 8am – 8pm
(Saturday) 9am – 2pm
(Sunday) Closed
Home Insurance
0843 557 3696
(Mon – Fri) 8am – 8pm
(Saturday) 8am – 5pm
(Sunday) 9am – 4pm
Pet Insurance
0843 557 3696
(Mon – Fri) 8am – 8pm
(Saturday) 9am – 1pm
(Sunday) Closed
Travel Insurance
0843 557 4527
(Mon – Fri) 8am – 10pm
(Saturday) 9am – 5.30pm
(Sunday) 9am – 5.30pm
Complaints
0843 557 3696
(Mon – Fri) 8am – 8pm
(Saturday) 8am – 5pm
(Sunday) 9am – 4pm

Car Insurance

One of the most popular offerings from Co-Op Insurance is car insurance. Protect yourself and your vehicle against the unexpected with flexible car insurance cover. You can benefit from a No Claim Discount, 24-hour accident recovery, key replacement, and courtesy car services. You can add extras to cover breakdown, legal expenses, or foreign use. The Co-Op also offers insurance cover for vans. They offer the first insurance policy in the UK to include carbon offsets with Ecoinsurance. Call 0843 557 3696 to find out more about this or any of the Co-Op’s car insurance policies. You can call to get a quote, retrieve a quote, make a claim, or check its progress.

Young Driver Insurance

The Young Driver insurance policy rewards new drivers for driving safely. Smartbox technology records the way you drive to analyze your performance and the risks you take. Your score will then affect your premium when the results are assessed every 90 days. There isn’t a night-time curfew, and you can even earn a discount by trying out the smartphone app before taking out the policy. You can also add legal expenses cover and breakdown cover to your plan. Call 0843 557 3696 if you are 17-25 years old looking for car insurance. Enquire about a Named Driver discount and get a quote. Contact Co-Op Insurance if there is a problem with your Smartbox or the mobile app.

Home Insurance

Feel safe and secure in your home by protecting the building and its contents with home insurance. Should the worst ever happen, the Co-Op can help you to rebuild your home, and repair or replace any damaged contents. You are guaranteed a No Claim Discount of 30% and you can choose your own excess and optional extras. Also, the Co-Op includes legal expenses cover of up to £50,000 as a standard part of every home insurance policy. In case of emergency repairs or accidental damage, you can add extra coverage to your plan. You can insure the possessions which you take outside of your home, too. Call 0843 557 3696 if you want to open a policy or claim.

Pet Insurance

Vet bills can be expensive, so protect your family’s animal friends with pet insurance. You can purchase cover plans specifically for dogs or for cats. The Classic plan protects your pet against the costs of new injuries or illness for up to £2,000 a year. The Select Plus lifetime cover does the same for up to £5,000 a year. You can also select extras to add to your insurance plan. Choose to cover pet travel, death from illness or injury, loss from theft or straying, or even holiday cancellation due to your pet’s health. The Co-Op also offers dental cover and a multi-pet discount if you take out policies for more than one pet. Call 0843 557 3696 for help with new or current Co-Op pet insurance.

Travel Insurance

The Co-Op offers single-trip, annual multi-trip, and backpacker insurance policies for travel. Nobody wants to worry about unforeseen cancellations, lost possessions, or medical expenses when they go on holiday abroad. Cover for such things is as comprehensive as you need it to be when you tailor a Co-Op insurance policy to suit your travel plans. Call 0843 557 4527 to discuss product features and start a new travel insurance policy. Existing policyholders can also call this number if they need to make a claim against their travel insurance. Call to manage your cover if you need to make changes and adjust it. Get help with your policy documents if you have lost them.

Complaints

If you are not happy with any aspect of your policy or the Co-Op service, call 0843 557 3696 to complain. As well as the details of your complaint, you will need to provide your name, address, policy number, and phone number. If you would prefer updates in a particular format, let them know. They might have to spend longer investigating an issue, depending on the severity of your complaint. If the advisor cannot resolve it over the phone, the Co-Op will get back to you. Co-Op Insurance states that they will be fair and as fast as possible in putting things right. After 8 weeks from first making the complaint, you can ask the Financial Ombudsman to review it if you are not satisfied.

Other Ways to Contact Co-Op Insurance

Unfortunately, Co-Op Insurance does not offer a public e-mail address for customers to use. If you want to submit something in writing, you must do it by post. This isn’t very efficient if you have a quick question or an urgent issue. Instead, you should comment on their Facebook page or send tweets to their Twitter account. They cannot discuss your details publicly, so keep your personal information private. It is better to speak to a person directly through a phone call. If you would rather make a written complaint, you can send it to the head office address below. Co-Op Insurance aims to reply to all correspondence within five working days, but this could be a little longer for letters.

Department
Address
Head Office
Customer Relations
Co-Op Insurance
CIS Building
4th Floor
Miller Street
Manchester
M60 0AL




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DISCLAIMER
Number Direct is a telephone directory and call routing service and is not connected to Co-Op Insurance. The direct contact number for Co-Op Insurance can be found in the public domain or on their official website.