Citylink

0843 557 3714

0843 557 3714

Phone the Citylink customer service team on the number 0843 557 3714 where they can help you to plan your journey, book your tickets, and provide complaints and feedback.

Other Citylink Phone Numbers

Department
Phone Number
Opening Times
Customer services 0843 557 3714 8am till 5.30pm Monday to Friday
 Book your tickets 0843 178 4803 8am till 5.30pm Monday to Friday
Lost property 0843 178 4804 8am till 5.30pm Monday to Friday
Journey planner  0843 178 4805 8am till 5.30pm Monday to Friday
Ticket options  0843 178 4806 8am till 5.30pm Monday to Friday
Media enquiries 0843 178 4807 8am till 5.30pm Monday to Friday
Complaints and feedback  0843 178 4808 8am till 5.30pm Monday to Friday

Customer services

Phone the customer services team for Citylink on the number 0843 557 3714, you can phone this number to get up-to-date information on service updates, and to find out if there are any delays on the journeys you are planning to take.

Book your tickets

Book your tickets when you phone the number 0843 178 4803. When you phone this number the dedicated team can help you to book the tickets you need for your journey. You will need to provide information on the route you’re planning to take, as well as the desired date and time for your journey. You can also let them know whether or not you’ll be needing a return ticket, which can also be booked for you.

When you phone you will need to pay for your ticket, so make sure that you have valid card details that can make your payment.

The person on the phone will then inform you of how you can retrieve the tickets you have just bought.

Lost property

Phone the Citylink lost property on the number 0843 178 4804. You can phone this number to log your lost property or check to see if anything has been handed in.

When you phone to report your lost property you will need to provide a detailed description of the property you have lost, as well as details about the time and date you took your journey, as well as the number of the journey you took. If you have it, you’ll also need to provide your ticket number, as well as some contact details including a telephone number, so that the Citylink lost property team can get in touch if anything has been handed in.

Journey planner

If you would like assistance with planning your journey you can phone the number 0843 178 4805. When you phone this number the team member can help you plan the quickest and easiest route, provided you supply them with your starting location and the destination you’d like to reach.

Phoning the journey planner can be really helpful, especially if you have never travelled this journey before and you have to switch through multiple buses.

Ticket options

To find out about the different ticket options you can purchase through Citylink you can phone the number 0843 178 4806. When you phone this number the advisor can explain the different types of tickets that you can purchase, as well as the money you might save as a result. There are Multi-Journey Tickets, Explorer Passes, Family Days, as well as student options. You can also inquire about the discounts associated with children tickets and the age limitations of using them.

There’s also the possibility of a discount on buying Citylink tickets, which can be made with certain cards, to find out what cards will allow you to get 20% discount on standard fares, phone the number above.

Media enquiries

To make media enquiries to Citylink you can phone the number 0843 178 4807. When you phone this number you can speak to the relevant department who will be able to provide information and quotes you might require. If the service is closed when you phone this number you can quote Media 1 and leave a short message about your query, an on-call press officer will then return your call when they can. So make sure to leave a reachable contact number for them to call you back on.

Complaints and feedback

Phone the complaints and feedback department for Citylink on the number 0843 178 4808. When you phone this number the team advisor can log your complaint and do their best to help ensure you are satisfied with the outcome. In some cases, it might take a little extra investigation to get your complaint resolved, but Citylink will aim to get this done quickly and efficiently.

If you have feedback to give about one of the services or Citylink employees you can also phone this number above. When you phone this number you will need to provide as much detail as possible, so the right person is awarded your praise.




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DISCLAIMER
Number Direct is a telephone directory and call routing service and is not connected to Citylink. The direct contact number for Citylink can be found in the public domain or on their official website.