The contact number for Citylink is available directly from their website at no or lower cost

0141 352 4444

Calls cost 7p per minute plus your standard network charge.

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This website provides hard to find phone numbers as a call connection service, and is not associated with the companies listed.

Other Citylink Phone Numbers

Opening Times
Customer services 8am till 5.30pm Monday to Friday
 Book your tickets 8am till 5.30pm Monday to Friday
Lost property 8am till 5.30pm Monday to Friday
Journey planner 8am till 5.30pm Monday to Friday
Ticket options 8am till 5.30pm Monday to Friday
Media enquiries 8am till 5.30pm Monday to Friday
Complaints and feedback 8am till 5.30pm Monday to Friday

Book your tickets

When you phone this number the dedicated team can help you to book the tickets you need for your journey. You will need to provide information on the route you’re planning to take, as well as the desired date and time for your journey. You can also let them know whether or not you’ll be needing a return ticket, which can also be booked for you.

When you phone you will need to pay for your ticket, so make sure that you have valid card details that can make your payment.

The person on the phone will then inform you of how you can retrieve the tickets you have just bought.

Lost property

You can phone this number to log your lost property or check to see if anything has been handed in.

When you phone to report your lost property you will need to provide a detailed description of the property you have lost, as well as details about the time and date you took your journey, as well as the number of the journey you took. If you have it, you’ll also need to provide your ticket number, as well as some contact details including a telephone number, so that the Citylink lost property team can get in touch if anything has been handed in.

Journey planner

When you phone this number the team member can help you plan the quickest and easiest route, provided you supply them with your starting location and the destination you’d like to reach.

Phoning the journey planner can be really helpful, especially if you have never travelled this journey before and you have to switch through multiple buses.

Ticket options

When you phone this number the advisor can explain the different types of tickets that you can purchase, as well as the money you might save as a result. There are Multi-Journey Tickets, Explorer Passes, Family Days, as well as student options. You can also inquire about the discounts associated with children tickets and the age limitations of using them.

There’s also the possibility of a discount on buying Citylink tickets, which can be made with certain cards, to find out what cards will allow you to get 20% discount on standard fares, phone the number above.

Media enquiries

When you phone this number you can speak to the relevant department who will be able to provide information and quotes you might require. If the service is closed when you phone this number you can quote Media 1 and leave a short message about your query, an on-call press officer will then return your call when they can. So make sure to leave a reachable contact number for them to call you back on.

Complaints and feedback

When you phone this number the team advisor can log your complaint and do their best to help ensure you are satisfied with the outcome. In some cases, it might take a little extra investigation to get your complaint resolved, but Citylink will aim to get this done quickly and efficiently.

If you have feedback to give about one of the services or Citylink employees you can also phone this number above. When you phone this number you will need to provide as much detail as possible, so the right person is awarded your praise.

Number Direct is a telephone directory and call routing service and is not connected to Citylink. The direct contact number for Citylink can be found in the public domain or on their official website.