Citroen Customer Services Contact Number

0843 596 3140

Citroen Customer Service Number

For everything to do with your Citroen vehicle, the Citroen customer services number ensures help is at hand.

Other Citroen Contact Numbers:

Citroen Phone Number
Head Office 0843 596 3140
Citroen Complaints 0843 596 3140
Customer Services 0843 596 3140

Citroen Opening Hours

Department Opening Hours
Customer Service 8:30am-11:30pm, 7 days a week

Citroen Head Office Address

Department Address
Head Office CITROËN UK
Pinley House
2 Sunbeam Way

Use the Citroen Customer Services Number To:

            • Find a dealership near you.
            • Get information about new cars.
            • Report a fault.
            • Request replacement ownership documents
            • Find out more about Citroen’s Motability scheme
            • Check your warranty
            • Book a MOT or service for your vehicle
            • Purchase extra services or accessories for your vehicle.
            • Find out about Citroen Finance

How do I make a complaint?
Who owns Citroen?
Where is my nearest Citroen dealership?

Citroen UK Customer Service and Products

Citroen car dealership offers a range of cars and vans suited for your needs, both new and used.

New Cars and Vans

Citroen offers a range of its brand new car and van models such as Berlingo, Picasso, Cactus, Saloon, Nemo and Dispatch; as well as special editions of its best-selling models.

Many models come with Nil advance payment, including the award-winning DS3.

Approved Used Cars and Vans

Citroen also sells a range of used cars and vans that have been fully vetted and approved by its experts. These come from a network of Citroen Select Approved Used retailers, which have checked all history and ownership of the vehicles before resale including insurance, theft and any outstanding finance.

Citroen Customer Service NumberThe Select ApproveUsed programme has two levels for Citroen vehicles up to five years/50,000 miles and Citroen vehicles up to 10 years/100,000 miles respectively. The benefits of each tier include:

          • History of ownership checks including mileage, insurance, history, theft and outstanding finance
          • Minimum 6-12 months of Citroen Select warranty (12 for vehicles up to 5 years; 6 for older vehicles).

This means you can have full peace of mind when you buy a used vehicle from Citroen, whatever model it might be. Benefits of each tier vary, so get in touch with your local Citroen dealer to see what could be available to you.

Driving Instructor Cars

If you’re a driving instructor or run a driving school, Citroen can help you find a great fleet of cars built specially for the needs of driving instructors and those learning to drive.
There is also often a range of competitive offers available to increase the affordability of your chosen vehicle(s). Just contact Citroen customer services for more details.

Instructors will have the option of purchasing their driving school car either through Contract Hire; Finance Lease or Outright Purchase.

Commercial Van Conversions

Citroen’s commercial van conversion range is designed by renownedCitroen Customer Service Number coachbuilders to ensure your business vehicle meets every one of your needs. Whether your driving profession is in retail, manufacturing, construction or importation, Citroen’s commercial van conversions are sure to have something for you.

The various types of specialised vans include tipper vans; refrigerated vans; dropside vans; glass-carrying vans; Luton vans and space vans.

Citroen Services

Once you’re the proud owner of a Citroen purpose-built vehicle, you’ll want to make use of Citroen’s specially tailored owner and driver services to help you Citroen experience go that little bit

Vehicle Care

Also known as ‘caring for your Citroen’, Citroen offers help and advice on keeping your vehicle in tip-top shape and even provides packages based on your needs and budget that can take care of all the hard work for you.

Packages include:

          • an annual MOT test (once your vehicle is three years old)
          • Service & MOT Test combined (for vehicles four years or older)
          • Motor Insurance
          • Manufacturer diagnostic checks.

Citroen Customer Service NumberFor more information on any of these packages, call the Citroen customer services number.

Emergency Assistance

Citroen’s Accident Assistance team can deal with any sort of emergency related to your vehicle; whether it is a breakdown, a theft, a bump or a crash. Its skilled Accident Repair Centre can amend any damage to your car and you will be guaranteed a replacement vehicle while your own is being recovered.

To register for emergency assistance, simply fill in the online form here and print out your vehicle’s mobility certificate that will arrive shortly afterwards in an email.


The type of warranty you will require will depend on the type of vehicle you own and your specifications and needs. Citroen offers a range of different warranties to suit all situations. This include:

Citroen Customer Service Number

          • New Vehicle warranty
          • Workmanship warranty
          • Extended Warranty
          • Citroen MOT Insurance
          • Parts warranty
          • Citroen Select Vehicle warranty.

For more information on any of these, call Citroen financial customer services or visit the warranty page on the Citroen website.

Finance Services

Citroen’s financial services team are here to help when you’re making important finance decisions to do with your vehicle.

For new-vehicle buyers, you’ll need to decide whether you wish to buy or lease; what kind of insurance you should buy and what the best credit solution is for your needs. Choose from Citroen’s Elect 3 plan (which allows you to get a new Citroen car every three years); Car Purchase plan (enabling you to manage the finance of owning a vehicle) and Elect 4 plan (renew your Citroen vehicle every four years).

You’ll also be entitled to seven days of free insurance when you get your full year quote. Use this time to decide whether to stick with Citroen or get your insurance from another provider.

Business customers can also make use of Citroen’s dedicated finance services for business vehicles, which include Contract Hire (for those who want to safely change their vehicle every 2-3 years), Hire Purchase (for those who wish to own their own vehicle with a payment structure that suits them) and Lease Purchase (for those who want the best of both worlds).

Citroen Customer Service NumberCitroen FAQ’s

How do I make a complaint?

If you’ve got a complaint to make, call the Citroen customer service complaints number at the top of this page, and a member of Citroen’s dedicated staff will be happy to help you.

Alternatively, you can also fill in the online contact form that can be found here.

Who owns Citroen?

Citroen is owned by Groupe PSA

Where is my nearest Citroen dealership?

You can find your nearest Citroen dealership using this handy Citroen tool.

All About Citroen

Citroen is a French car manufacturer and dealer that operates across Europe and all around the world. It has held a long-standing reputation for innovation, creativity and exceptional engineering, and was even responsible for the first industrial mass production of vehicles outside of the US, along with producing Europe’s first all-steel-bodied car.

It is most prominently known today its leading car models Picasso, C5 and Exclusive; as well as its DS line. It has even delved its toe in the sporting world by having its Citroen ZX Rally Raid win the Rally Raid Manufacturer’s Championship in years ranging from 1993 to 1997, 2003-05, and 2008-12.

Below is the latest video uploaded to the Citroen youtube channel. For more videos click through below. If you need any other information from Citroen, we advise ringing the number above and we will put you through to a member of staff.


Number Direct is a telephone directory and call routing service and is not connected to Citroen. The direct contact number for Citroen can be found in the public domain or on their official website.