BT TV Contact Telephone Number

The contact number for BT is available directly from their website at no or lower cost

0800 800150

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BT Vision was BT’s TV service that was launched in 2006, it is now just known as BT TV. BT TV has thousands of subscribers all over the country, they offer an online player and a TV box service that allows you to access all the usual channels that other services provide such as ITV and BBC. You need to have BT broadband to have a BT TV box installed into your home but you can buy the¬†broadband on its own or subscribe to the online TV player service separately.

BT TV Contact Numbers:

BT TV Opening Hours
Customer Services Monday to Friday
8 am to 9 pm
Saturday
8 am to 8 pm
Sunday
9 am to 6 pm
Subscriptions Monday to Friday
8 am to 9 pm
Saturday
8 am to 8 pm
Sunday
9 am to 6 pm
TV Online Player Monday to Friday
8 am to 9 pm
Saturday
8 am to 8 pm
Sunday
9 am to 6 pm
BT TV Area Checker Monday to Friday
8 am to 9 pm
Saturday
8 am to 8 pm
Sunday
9 am to 6 pm
Cancellations Monday to Friday
8 am to 9 pm
Saturday
8 am to 8 pm
Sunday
9 am to 6 pm
Complaints Monday to Friday
8 am to 9 pm
Saturday
8 am to 8 pm
Sunday
9 am to 6 pm

BT TV Customer Services

You can get in touch with the BT TV customer services team if you would like to subscribe to the service, you would like more information about the pricing of different packages and subscriptions, you are having problems using the online service and would like some help, you need some help with logging into your account as you have forgotten your password, you need to change some of your account or payment information, you need to report a problem with the website, you’re having issues with your BT TV box and you would like someone to come out and look at it or you have some alternative questions about the company or services.

BT TV Subscriptions

BT offers multiple types of BT TV subscriptions that allow you to access different channels. You must have BT broadband to buy or use BT TV as it uses Freeview TV channels and streams the rest from online with their fibre broadband. You can look through the different subscription packages on the BT TV website. Each package gives you access to different types of channels and some offer up to 142 channels, you can even at BT Sport for free with some subscriptions. Once you have chosen which package you would like you can add extras and choose what type of broadband coverage you think you need.

BT TV Online Player

BT TV offers an online player where you can watch numerous types of entertainment and TV such as films and kids shows. You can get a subscription to the online service or you can purchase a specific show. BT Sport is also apart of the BT TV online player and is available on BT TV boxes. When you’re purchasing your broadband and TV service it will inform you of what channels you will be able to access with that package. With certain packages, you can add BT Sport for free.

BT TV Area Checker

On the BT TV website, you can check whether BT TV is available in your area by using the Area Checker. All you need to do is click the ‘check availability’ button and it will ask you if you are already a BT customer, if you are you can enter your account details and your address will show on the screen. If you’re not a BT customer you can enter your postcode, it will then show you a drop-down list of addresses with that postcode and once you have selected your address the checker will tell you whether you can get BT TV in your home. The checker will also tell you if you can access BT fibre broadband and how fast the broadband could be.

BT TV Cancellations

You can cancel the BT TV services for any reason and you can cancel at any time no matter if you still have time left on your contract. If you do have time left on your contract you can still cancel but you will need to pay a cancellation fee, the cancellation fee is made up of how long you have left on your contract and how much you pay each month. When you call the cancellation number a member of the team will inform you of the cancellation fee if there is one and then cancel your contract and services if you are okay with the fee. The fee will be billed to the payment information on your account. A member of the team will organise for someone to collect the BT TV box from your home. You may be offered a deal or offer to keep you as a customer.

BT TV Complaints

You can get in touch with the BT TV complaints team if you have experienced a problem with the service such as being charged incorrectly, your services are not working at all, you have had unhelpful or rude customer service from a member of the BT team, your BT TV box has not been working for a few days or you are unhappy about another aspect of the company, service or staff.

DISCLAIMER
Number Direct is a telephone directory and call routing service and is not connected to BT. The direct contact number for BT can be found in the public domain or on their official website.