BT TV Contact Telephone Number

0844 826 0468

0844 826 0468

BT Vision was BT’s TV service that was launched in 2006, it is now just known as BT TV. BT TV has thousands of subscribers all over the country, they offer an online player and a TV box service that allows you to access all the usual channels that other services provide such as ITV and BBC. You need to have BT broadband to have a BT TV box installed into your home but you can buy the broadband on its own or subscribe to the online TV player service separately. You can get in touch with the BT TV customer services by calling the BT TV contact number on 0844 826 0468.

BT TV Contact Numbers:

BT TV Contact Numbers Opening Hours
Customer Services 0844 826 0468 Monday to Friday
8 am to 9 pm
Saturday
8 am to 8 pm
Sunday
9 am to 6 pm
Subscriptions 0843 557 3743 Monday to Friday
8 am to 9 pm
Saturday
8 am to 8 pm
Sunday
9 am to 6 pm
TV Online Player 0843 557 3564 Monday to Friday
8 am to 9 pm
Saturday
8 am to 8 pm
Sunday
9 am to 6 pm
BT TV Area Checker 0843 658 0784 Monday to Friday
8 am to 9 pm
Saturday
8 am to 8 pm
Sunday
9 am to 6 pm
Cancellations 0843 557 4584 Monday to Friday
8 am to 9 pm
Saturday
8 am to 8 pm
Sunday
9 am to 6 pm
Complaints 0843 557 4592 Monday to Friday
8 am to 9 pm
Saturday
8 am to 8 pm
Sunday
9 am to 6 pm

BT TV Customer Services – 0844 826 0468

You can get in touch with the BT TV customer services team if you would like to subscribe to the service, you would like more information about the pricing of different packages and subscriptions, you are having problems using the online service and would like some help, you need some help with logging into your account as you have forgotten your password, you need to change some of your account or payment information, you need to report a problem with the website, you’re having issues with your BT TV box and you would like someone to come out and look at it or you have some alternative questions about the company or services. You can get in touch with the BT TV customer services team by calling the BT TV contact number 0844 826 0468.

BT TV Subscriptions – 0843 557 3743

BT offers multiple types of BT TV subscriptions that allow you to access different channels. You must have BT broadband to buy or use BT TV as it uses Freeview TV channels and streams the rest from online with their fibre broadband. You can look through the different subscription packages on the BT TV website. Each package gives you access to different types of channels and some offer up to 142 channels, you can even at BT Sport for free with some subscriptions. Once you have chosen which package you would like you can add extras and choose what type of broadband coverage you think you need. If you want more information about the BT TV subscriptions or you would like to sign up for a package and you need some help you can call the BT TV Subscription contact number on 0843 557 3743.

BT TV Online Player – 0843 557 3564

BT TV offers an online player where you can watch numerous types of entertainment and TV such as films and kids shows. You can get a subscription to the online service or you can purchase a specific show. BT Sport is also apart of the BT TV online player and is available on BT TV boxes. When you’re purchasing your broadband and TV service it will inform you of what channels you will be able to access with that package. With certain packages, you can add BT Sport for free. If you need some help signing up for the online player or you would like some more information about the player you can call the BT TV Online Player contact number 0843 557 3564.

BT TV Area Checker – 0843 658 0784

On the BT TV website, you can check whether BT TV is available in your area by using the Area Checker. All you need to do is click the ‘check availability’ button and it will ask you if you are already a BT customer, if you are you can enter your account details and your address will show on the screen. If you’re not a BT customer you can enter your postcode, it will then show you a drop-down list of addresses with that postcode and once you have selected your address the checker will tell you whether you can get BT TV in your home. The checker will also tell you if you can access BT fibre broadband and how fast the broadband could be. You can get in touch with the BT TV contact number on 0843 658 0784 to inquire about your result or for help with using the checker.

BT TV Cancellations – 0843 557 4584

If you are unhappy with the BT TV services, the price of the services or you just want to cancel the services you can do so by calling the BT TV cancellations number on 0843 557 4584. You can cancel the BT TV services for any reason and you can cancel at any time no matter if you still have time left on your contract. If you do have time left on your contract you can still cancel but you will need to pay a cancellation fee, the cancellation fee is made up of how long you have left on your contract and how much you pay each month. When you call the cancellation number a member of the team will inform you of the cancellation fee if there is one and then cancel your contract and services if you are okay with the fee. The fee will be billed to the payment information on your account. A member of the team will organise for someone to collect the BT TV box from your home. You may be offered a deal or offer to keep you as a customer.

BT TV Complaints – 0843 557 4592

You can get in touch with the BT TV complaints team if you have experienced a problem with the service such as being charged incorrectly, your services are not working at all, you have had unhelpful or rude customer service from a member of the BT team, your BT TV box has not been working for a few days or you are unhappy about another aspect of the company, service or staff. You can get in touch with the BT TV complaints team by calling 0843 557 4592. When you have filed your complaint you may be offered some additional help or some compensation to keep your custom.




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DISCLAIMER
Number Direct is a telephone directory and call routing service and is not connected to BT. The direct contact number for BT can be found in the public domain or on their official website.