BT Broadband Contact Number

0844 826 0468

0844 826 0468

BT Infinity was BT’s old broadband service, it now just goes by the name of BT Broadband. BT is a telecoms and communications company, they operate mainly in the United Kingdom but they also have consumers in more than 170 countries all over the world. BT provides their services to customers home as well as businesses, corporations and organisations. BT employs more than 20,000 people across the world in their many offices as well as managing their broadband and landline cables. You can get in touch with the BT Broadband contact number on 0844 826 0468.

BT Broadband Contact Numbers:

BT Broadband Phone Number Opening Hours
Customer Services  0844 826 0468 8:30am-11:30pm,
7 days a week
Broadband Deals  0843 557 3380 8:30am-11:30pm,
7 days a week
Cancellations  0843 557 4584 8:30am-11:30pm,
7 days a week
MyBT Account Helpline  0843 557 4962 8:30am-11:30pm,
7 days a week
Fibre Broadband Checker  0843 658 0784 8:30am-11:30pm,
7 days a week
Complaints  0843 557 4592 8:30am-11:30pm,
7 days a week

BT Broadband Customer Services Number –  0844 826 0468

You can get in touch with the BT broadband customer services team for a number of reasons such as if you need some help choosing your broadband deal, you would like some help navigating the BT broadband website, you want to know more about the different type of broadband packages available, you would like some help signing up for their services, you want to know more about the other BT services abaialble, you would like to know if you have to have a BT landline to buy the broadband, you want to know more about the difference in normal broadband and fibre optic broadband, you want to know about the different broadband prices or you have some other questions about their services. You can get in touch with the BT broadband customer services team by calling the BT broadband contact number on 0844 826 0468.

BT Broadband Deals – 0843 557 3380

On the BT Broadband website you can look through the different Broadband deals available at he moment. Usually their deals and offers refresh every few days or weeks and the contract offers are usually 18 months with the price resetting back to the normal price of the package once the 18 months are over. Certain broadband packages cost differently or are unavailable in certain areas of the UK, to get around this you can check the availability of broadband in the area you live in on the website or by calling the BT Broadband Deals contact number on 0843 557 3380. You can also get in touch with the BT Broadband deal contact number if you would like to sign up for a package or you would like to find out more about a specific package or deal.

BT Broadband Cancellations – 0843 557 4584

If you are unhappy with your broadband package or speed, you are moving house, you want to switch provider or you want to switch package you will need to cancel your BT broadband contract. If you still have some months left on your contract you may have to pay a cancellation fee that will be billed to you from your normal billing information. To cancel you contract call the BT Broadband Cancellations contact number on 0843 557 4584 you will need to provide you account details and you will be told how long you have left on your contract and how much it will cost to cancel it. Once you have cancelled your BT broadband contract a member of the team may need to come to your home to remove the broadband box.

MyBT Account Helpline – 0843 557 4962

MyBT is the online BT service that allows you to check your usage, your packages, your account details, your payment details and your emails. When you sign up to use the BT services whether is is broadband, TV or landline you will be asked to sign up for a MyBT account. To log in you need to use your BT ID which is usually your email address and a password. Your MyBT email address is a BT Yahoo! email and you will be linked to it once you have logged in if you would like to check your email, you can also go to Yahoo! and log in using you MyBT log in details. To get help logging in if you have forgotten your password or you want help signing up get in touch with the MyBT account helpline on 0843 557 4962.

BT Fibre Broadband Checker – 0843 658 0784

With the BT Fibre broadband online checker you can find out if you can access fibre broadband in your address. To find this out all you need to do is go to the BT broadband website and click ‘check availability’, you will be asked if you are already a BT customer, if you’re not you will need to enter your postcode and then select your address. The checker will then inform you of how fast the speeds can reach in your area and what package is best for this, it will also tell you if BT TV is available in your area. You can call the BT Fibre Broadband Checker contact number on 0843 658 0784 to get some assistance using the checker or to inquire about it’s results.

BT Broadband Complaints – 0843 557 4592

If you have experienced issues with your BT Broadband, you have received the bad customer services, you have been charged incorrectly or you have experienced another issue that you would like to complain about it. You can get in touch with the BT broadband complaints team by calling the BT Broadband Complaints Contact Number on 0843 557 4592. You may be offered a discount or offer as compensation to stop you from cancelling your BT broadband subscription.




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DISCLAIMER
Number Direct is a telephone directory and call routing service and is not connected to BT. The direct contact number for BT can be found in the public domain or on their official website.