BT Broadband Contact Number

The contact number for BT is available directly from their website at no or lower cost

0800 800150

Calls cost 7p per minute plus your standard network charge.

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This website provides hard to find phone numbers as a call connection service, and is not associated with the companies listed.

BT Infinity was BT’s old broadband service, it now just goes by the name of BT Broadband. BT is a telecoms and communications company, they operate mainly in the United Kingdom but they also have consumers in more than 170 countries all over the world. BT provides their services to customers home as well as businesses, corporations and organisations. BT employs more than 20,000 people across the world in their many offices as well as managing their broadband and landline cables.

BT Broadband Contact Numbers:

BT Broadband Opening Hours
Customer Services 8:30am-11:30pm,
7 days a week
Broadband Deals 8:30am-11:30pm,
7 days a week
Cancellations 8:30am-11:30pm,
7 days a week
MyBT Account Helpline 8:30am-11:30pm,
7 days a week
Fibre Broadband Checker 8:30am-11:30pm,
7 days a week
Complaints 8:30am-11:30pm,
7 days a week

BT Broadband Customer Services Number

You can get in touch with the BT broadband customer services team for a number of reasons such as if you need some help choosing your broadband deal, you would like some help navigating the BT broadband website, you want to know more about the different type of broadband packages available, you would like some help signing up for their services, you want to know more about the other BT services abaialble, you would like to know if you have to have a BT landline to buy the broadband, you want to know more about the difference in normal broadband and fibre optic broadband, you want to know about the different broadband prices or you have some other questions about their services.

BT Broadband Deals

On the BT Broadband website you can look through the different Broadband deals available at he moment. Usually their deals and offers refresh every few days or weeks and the contract offers are usually 18 months with the price resetting back to the normal price of the package once the 18 months are over. You can also get in touch with the BT Broadband deal contact number if you would like to sign up for a package or you would like to find out more about a specific package or deal.

BT Broadband Cancellations

If you are unhappy with your broadband package or speed, you are moving house, you want to switch provider or you want to switch package you will need to cancel your BT broadband contract. If you still have some months left on your contract you may have to pay a cancellation fee that will be billed to you from your normal billing information. Once you have cancelled your BT broadband contract a member of the team may need to come to your home to remove the broadband box.

MyBT Account Helpline

MyBT is the online BT service that allows you to check your usage, your packages, your account details, your payment details and your emails. When you sign up to use the BT services whether is is broadband, TV or landline you will be asked to sign up for a MyBT account. To log in you need to use your BT ID which is usually your email address and a password. Your MyBT email address is a BT Yahoo! email and you will be linked to it once you have logged in if you would like to check your email, you can also go to Yahoo! and log in using you MyBT log in details.

BT Fibre Broadband Checker

With the BT Fibre broadband online checker you can find out if you can access fibre broadband in your address. To find this out all you need to do is go to the BT broadband website and click ‘check availability’, you will be asked if you are already a BT customer, if you’re not you will need to enter your postcode and then select your address. The checker will then inform you of how fast the speeds can reach in your area and what package is best for this, it will also tell you if BT TV is available in your area.

BT Broadband Complaints

If you have experienced issues with your BT Broadband, you have received the bad customer services, you have been charged incorrectly or you have experienced another issue that you would like to complain about it.

Number Direct is a telephone directory and call routing service and is not connected to BT. The direct contact number for BT can be found in the public domain or on their official website.