British Gas Emergency Phone Number

0843 658 0878


The British Gas Emergency contact number is a vital part of British Gas operating procedure – it’s a rapid-access contact number that allows customers to get in contact with the company in the event that they detect a gas leak in their home. Since gas leaks are a potentially catastrophic problem, with the potential to harm the occupants of the house or cause fires and explosions, it is important to take the right emergency steps while gettin gin contact with British Gas.

Once you’ve called the contact number, an emergency gas engineer will be with you promptly to resolve the issue.

Why Would I Need to Call the British Gas Emergency Number?

Gas leaks, carbon monoxide and house fires are massive killers of people across the UK. While you may feel like you can deal with any domestic problem, a gas leak can quickly get out of hand, and the highly flammable and explosive nature of gas and air blends makes it a risk you cannot tackle on your own. Instead, you need to call the British Gas emergency contact number on 0843 658 0878 and report the problem to the experts, who will be able to dsend a rapid dispatch engineer to resolve the crisis quickly and safely. Don’t gamble your family’s lives – call the phone line if you suspect you have a gas leak.

When To Call For a British Gas Emergency Call Out

As soon as you suspect there is a problem with the gas in your house, you’ll need to try to place what the problem is. In the following situations, you may need to call the British Gas Emergency Number:

  • You suspect a gas leak or can simply smell gas in your home or coming from a nearby building
  • You are worried about carbon monoxide fumes emitting from a gas appliance in your home, or you have identified the symptoms of carbon monoxide poisoning on yourself or someone in your household
  • You or a member of your household is at immediate risk from a faulty appliance
  • You can smell burning or spot smoke coming out of a fusebox, light, socket, or any other household appliance

A Few Useful British Gas Contact Numbers:

British Gas Phone Number
Head Office Contact 0844 453 0200
Customer Services Contact 0843 658 0878
Complaints Service 0843 658 0878

British Gas Emergency Line Opening Hours

Department Opening Hours
Emergency Phone Line 24 hours per day, 7 days per week

British Gas Head Office Postal Address

Department Address
Head Office Millstream
Maidenhead Road

What To Do If You Suspect A Gas Leak

If you suspect a gas leak in your house, the first thing you need to do is get yourself and your family outside – if the leak is serious, it could be very harmful to anyone in an enclosed space with the gas. Once you’ve gotten everyone outside:

  • Systematically work through your home, opening the windows and doors to allow the gas to diffuse and ventilation to work through the home
  • Activate your emergency gas shut off valve, to put a stop to the gas flow
  • Call the British Gas Emergency Contact Line on 0843 658 0878 – this number is available 24 hours a day, 7 days a week

How to Identify Carbon Monoxide Poisoning

Carbon monoxide is often called the “silent killer” since it shows few symptoms, makes no noise, is invisible, and can kill someone without the victim knowing that it is poisoning them. However, if you are alert, you can catch the few symptoms of this deadly gas before it harms you or your family.

The signs of carbon monoxide poisoning are:

  • A dull headache
  • Feeling tired or weak
  • Nausea or vomiting
  • Dizziness
  • Shortness of breath
  • Confusion
  • Loss of consciousness

Tellingly, these symptoms will get better in fresh air, away from your home. If any of those symptoms occurs, call the British Gas emergency contact number on 0843 658 0878 – don’t gamble on it, carbon monoxide kills dozens of people every year. The experts on the other end of the British Gas emergency contact phone number will be able to talk you through what you should after calling them, and can make sure you take the appropriate steps to eliminate the risk to your health and the health of your family.

Purpose of the British Gas Emergency Number

British Gas aims to retain the health and safety of its customers and will issue a specialised engineer in an emergency who can get to the heart of the problem as soon as possible.

The British Gas Emergency service is free if you are already on a British Gas Homecare plan. However, even if you are not on a Homecare plan, British Gas will solve your problem for a fixed, upfront fee. There are no extra or hidden charges, even if a repair takes longer than expected or an extra part is required.

For electrical emergencies, British Gas can provide you with the contact number of your local or regional electricity provider. Simply visit British Gas online or call the British Gas Emergency number for guidance.

Tragic accidents like home fires and carbon monoxide poisoning are easily preventable if people act swiftly. Don’t delay if you suspect there is a problem within your home – call British Gas immediately.

More About British Gas

British Gas emergency contactBritish Gas is an electricity and gas energy provider in the UK, offering a range of monthly tariffs as well as boiler and central heating services, plumbing and drains supplies, home appliances and home insurance.

It also provides extra assistance for landlords with regards to checking and certifying property safety, and works to promote energy-saving and renewable energy methods by providing products such as free insulation, electrical vehicles, and solar PV and solar thermal panels.

Extra services that British Gas offers its customers include their free EnergySmart online service to help them monitor their energy usage; a Warm Home discount to provide energy bill rebates for the older population and those vulnerable to fuel poverty, and Hive Central Heating, which allows customers to have remote control over their hot water and central heating through their smartphone, tablet or laptop.

About Number Direct

Number Direct is a telephone directory and call routing service and is not connected to British Gas. Calls cost 7p per minute to call plus your access charge which is set by your telephone operator. To contact British Gas for free, the number can be found on their website. The British Gas Emergency number will help when there is a problem that may be putting you or others at risk.




Number Direct is a telephone directory and call routing service and is not connected to British Gas. The direct contact number for British Gas can be found in the public domain or on their official website.